Acushnet Alternative Heating Overview
Expert Score: 2.8/5
Founded in: 2005
Acushnet Alternative Heating, established in 2005, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Acushnet Alternative Heating’s Offerings
Customer Experience: With an average rating of 2.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar services, Ductless services, Heating, Cooling
Online Presence and Engagement: Their website attracts 111 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Acushnet Alternative Heating for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Acushnet Alternative Heating Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 1 | 3.1 |
yelp.com | 11 | 2.4 |
bbb.org | 1 | 1.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 2 | 5.0 |
trustpilot.com | No reviews | No reviews |
angi.com | 2 | 2.0 |
birdeye.com | No reviews | No reviews |
Google reviews | 20 | 3.0 |
Expert Score | 2.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Acushnet Alternative Heating Reviews
Company Website | acushnetalternativeheating.com |
Year Founded | 2005 |
Areas Served | MA |
Services Offered | Solar services, Ductless services, Heating, Cooling |
Roofing service | – |
Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
Battery Installations | Lead-acid batteries, lithium-ion batteries |
Certifications | NABCEP |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | NOT BBB ACCREDITED |
Warranty | – |
Acushnet Alternative Heating Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
111 | 1 | 0 | 0.51 | 43.07% | 36.69% | 0.69% | 12.02% | 0.20% | 6.41% |
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Acushnet Alternative Heating Social Media
What do Customers Say about the Acushnet Alternative Heating?
Positive Aspects:
- Quality Service: Customers appreciate the quality of service provided by Acushnet Alternative Heating. They mention timely responses, professional work, and reliable solutions.
- Expertise: Several reviews highlight the expertise of the company’s technicians. Customers feel confident in their abilities to handle heating and energy-related projects.
Negative Aspects:
- Terrible Customer Service: A long-time customer reports terrible customer service and lack of communication. Despite spending over $40,000 on solar panels, they received no support. Calls went unanswered, and a quarter of their solar panels remained non-operational for over six months.
Positive Aspects:
- Quality Brands: Customers appreciate that Acushnet Alternative Heating carries top brands for indoor and outdoor stoves and fireplaces, including Heat & Glo and Quadra Fire.
- Solar Energy Systems: The company installs solar energy systems, helping customers reduce energy costs and contribute to environmental sustainability.
Negative Aspect:
- Communication Challenges: Some reviews mention communication issues, which could be an area for improvement.
Positive Aspects:
- Eco-Friendly Options: Acushnet Alternative Heating provides eco-friendly solutions, including solar design and installation, energy assessments, and heating system installation and repair.
- Quality Brands: They are an authorized dealer of Heat & Glo and Quadra-Fire stoves and fireplaces.
- Mini-Split Systems: They offer mini-split and ductless HVAC systems for individual room temperature control.
Positive Aspects:
- Work-Life Balance: Employees appreciate the good work-life balance, including unlimited paid time off (PTO).
- Supportive Environment: Many find the workplace environment positive, with supportive colleagues and flexibility.
- Mission-Driven: The company’s mission to provide eco-friendly solutions resonates with employees.
Negative Aspects:
- Specific negative reviews were not found in the search results. However, it’s essential to consider that every business may have both positive and negative experiences.
Positive Aspects:
- Prompt Communication: Customers appreciate fast and easy communication with the company.
- Quality Service: Some reviewers mention excellent service, with professionals showing up promptly and delivering impressive results.
- Mission Accomplished: One customer praised the company for completing the project to their satisfaction.
Negative Aspects:
- Harassment Complaints: A user reported receiving unwanted calls and harassment after interacting with the company.
- Missed Appointments: Another reviewer expressed frustration about contracted personnel not showing up for scheduled services.
Positive Criteria:
- Easy-to-Use Location: Acushnet Alternative Heating’s Google My Business consolidates various tools, making it simple for businesses to shine.
- Mobile Management: The Google My Business app allows owners to check customer insights, update business hours, and share photos directly from their phone or tablet.
- Reputation Management: Owners can respond to reviews and track ratings over time, maintaining their online reputation.
- Insights: Understand how customers find the business and interact with its content.
Summarizing:
Do we recommend Acushnet Alternative Heating services?
Average Performer
Acushnet Alternative Heating, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 2.8, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Acushnet Alternative Heating might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Acushnet Alternative Heating to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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