Ambrose Solar review

"Don't hire them; everything seemed fine until it started raining, and now my roof is leaking. The contractor even brought pictures to prove his shoddy work. The damage to the interior cladding of my house is very significant. I tried to contact Grant to get the situation fixed, but he said it was my problem, not theirs, and that they were not responsible for what happened. After I emailed him pictures and documents to prove that the roof wasn't leaking after it was installed, he got in my face and yelled: "Have fun trying to prove it didn't leak." I had recently redone my roof, so, of course, it didn't leak throughout the summer. Grant is of little use and has an attitude problem, so avoid hiring him. Because of the unexpected cost increase, I plan to file a complaint with the Better Business Bureau. The feedback comes from close friends and family." - Ryder B.

"The promises made here will not be fulfilled. Not business savvy. They wouldn't climb on my roof without my permission, but they wouldn't provide me with the insurance information my policy requires. No safety gear, and employees with little to no expertise. Nearly $600 for a potential 5-minute examination. What a sham. The average cost of a service visit lasting between 30 and 60 minutes is $160. Once again, a complete con." - Omar N.

"After studying many other companies, I settled on Ambrose. It started great, but then things quickly went south. They ignored my calls, messages, and emails. They claimed fault and then apologized. We agreed on a date and arranged for installation. At the last minute, Mark calls and tells me that the previous agreement is null and void and that I need a new roof at a cost of $30,000. He stated that he had screwed up again and he wished I had been warned sooner. He had the pictures taken before the inspection for almost a month before he informed me of them. I was given a contract after I agreed to a new roof. A few days later I got a call that the interest rate had increased, costing me an additional $3200. Even though I agreed to it, since I got my first loan, my subsequent loan applications were rejected because of credit checks. For months they kept me on my toes, and now I can't even get sunshine at another firm. It was the worst experience of my life. Months of wasted time, not to mention the funding problem I now face." - Nicolas S.

"Too many individuals seem to misuse the 1-star rating, therefore I won't be using it. To cut a long tale short, the salesman I talked with convinced me to go with Ambrose Solar. He made a lot of claims, but the one that got to me was that when I obtained bids from other companies, all Ambrose solar did was smear me and insult me for going with them. It was strange since all I did was tell the truth and say I wanted to shop around for a better price. However, buyer beware. Once they found out I was shopping around for better rates, their previously excellent customer service became hostile and combative. That's too bad." - Elias C.

"The 60+ positive ratings swayed my decision to go with Ambrose Solar, and the fact that they offered SunPower panels sealed the deal. I've had great success with the SunPower product so far. From the very beginning, I had issues with Ambrose Solar, and those issues never went away. They're all lovely, but I wanted to be sure my solar panel installation was done properly since it cost me a pretty penny. After making multiple requests, I finally obtained the permit drawings I needed to verify that everything mentioned during the site inspection was reflected in the paperwork. A couple of weeks later, at 7 o'clock in the morning, I was greeted by an unannounced member of their installation crew. After I finished the installation, I was informed the following Monday would be the inspection. The scheduled inspection never took place, and instead, I was informed, days later, that a derate was necessary and would have to be scheduled at a later date (at least two weeks away) with PG&E. When I inquired whether the city inspection would happen at the same time, they shocked me by saying, "No, you do not need a city inspection"." - Tanner I.