Multi-Location Company.
American Array Solar Overview
Expert Score: 4.4/5
Founded in: 2014
American Array Solar, established in 2014, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: American Array Solar’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar: They provide custom panels and installation for homes. Commercial Solar: They offer low or no money out-of-pocket solar solutions for businesses. Solar for Home Builders: They provide complete solar panel installation solutions for home builders. Solar Roofing: They offer a complete roofing solution for home & business. Energy Storage: They provide a complete solar energy storage solution for home & business. Re-roofing: They offer re-roofing services, allowing you to combine re-roofing with solar installation. Tesla Powerwall Certified Installer: They are certified installers of the Tesla Powerwall, providing seamless backup power. Carports, Ground Mounted Systems, Battery Backup, and Off-Grid Options: They specialize in these areas, providing comprehensive solutions for residential, commercial, and industrial projects.
Online Presence and Engagement: Their website attracts 1077 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, America Solar Energy Society, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering American Array Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
American Array Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 135 | 4.5 |
| solarreviews.com | 4 | 4.6 |
| yelp.com | 85 | 3.8 |
| bbb.org | 3 | 3.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 11 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 23 | 4.9 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 126 | 4.6 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
American Array Solar Reviews
| Company Website | americanarraysolar.com |
| Year Founded | 2014 |
| Areas Served | CA |
| Services Offered | Residential Solar: They provide custom panels and installation for homes. Commercial Solar: They offer low or no money out-of-pocket solar solutions for businesses. Solar for Home Builders: They provide complete solar panel installation solutions for home builders. Solar Roofing: They offer a complete roofing solution for home & business. Energy Storage: They provide a complete solar energy storage solution for home & business. Re-roofing: They offer re-roofing services, allowing you to combine re-roofing with solar installation. Tesla Powerwall Certified Installer: They are certified installers of the Tesla Powerwall, providing seamless backup power. Carports, Ground Mounted Systems, Battery Backup, and Off-Grid Options: They specialize in these areas, providing comprehensive solutions for residential, commercial, and industrial projects. |
| Roofing service | yes |
| Panel Options | Panasonic, Solaria, SunPower, Tesla Powerwall |
| Battery Installations | Enphase, SunPower, Tesla Powerwall, Panasonic |
| Certifications | BBB, America Solar Energy Society |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-Years Manufacturers Warranty, 25-year workmanship warranty |
American Array Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,077 | 2 | 64 | 0.41 | 53.15% | 31.97% | 0.64% | 6.57% | 0.08% | 7.50% |
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American Array Solar Social Media
What do Customers Say about the American Array Solar?
energysage.com
Positive reviews:
- Customers have praised the company for their efficient and organized service.
- One customer mentioned that the design, permit, and installation were completed in less than 60 days.
- Another customer was pleased with the smooth installation process and the competitive quote they received.
solarreviews.com
Positive reviews:
- Customers have praised the company for its professional service and responsiveness.
- One customer mentioned that they saved a lot with American Array Solar.
- Another customer appreciated the company’s competitive pricing and proactive communication.
Negative reviews:
- A customer expressed dissatisfaction with the financial aspect of their solar installation. They were under the impression that a state rebate would cover their financing costs, but they only received a tax credit, not cash.
- This misunderstanding led to an unexpected $80 increase in their monthly finance bill after 18 months.
bbb.org
Positive reviews:
- The customer left positive feedback: “American Array exceeded my expectations with a 30-day installation after signing. My sales rep was super helpful, ensuring I understood the process. Highly recommend!”
- There was also feedback from the customer: “American Array Solar and Roofing excels in the solar and roofing industry with their commitment to customer satisfaction and quality work. Their dedication to environmental responsibility makes them a reliable choice for renewable energy solutions.”
Negative reviews:
- There was also negative feedback from the customer: “I paid a $2000 deposit for solar panel installations on two houses, but American Array Solar failed to install by the promised date. After a lack of communication and an attempt to cancel the service, they refused a refund and insisted on proceeding with the installation. Despite my distrust in their service, they have not responded since my request for a refund.”
indeed.com
Positive reviews:
- Some employees found the work environment to be friendly and welcoming.
- The company was appreciated for its flexible hours.
Negative reviews:
- There were complaints about the salary not being competitive.
- Some employees mentioned that the commission for sales was low.
- There were concerns about the lack of benefits such as medical and dental.
- Some employees felt that the company was not considerate during COVID times.
- There were complaints about the lack of structure and training.
angi.com
Positive reviews:
- Customers have highlighted the company’s efficient and friendly communication, fast response to questions, and effective installation process.
- They have also commended the company for offering high-quality equipment like Panasonic panels and Enphase inverters at a reasonable cost.
Negative reviews:
- Some customers have reported slight delays in the overall completion of the projects.
Google Reviews
Positive reviews:
- The customer is highly satisfied with American Array Solar’s service, from the quotation to the installation process. They appreciated the company’s prompt response in resolving a storm-related issue. The customer has recommended the company to a friend and highly recommends it to others.
- Another customer also left feedback: “After extensive research, I chose American Array Solar for their competitive pricing and professional service. Nicholas and Omar were exceptional, providing constant communication and prompt responses. I’m extremely satisfied and would choose them again without hesitation.”
Negative reviews:
- The customer has been dealing with a bird issue under their solar panels for two years. Despite multiple attempts to contact the company and seek help, they received no assistance. The situation has escalated, causing stress and concern about the potential voiding of their warranty.
Summarizing:
Do we recommend American Array Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, American Array Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, American Array Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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