American Array Solar review

Positive reviews:

• Customers have praised the company for their efficient and organized service. 
• One customer mentioned that the design, permit, and installation were completed in less than 60 days. 
• Another customer was pleased with the smooth installation process and the competitive quote they received.

Positive reviews:

• Customers have praised the company for its professional service and responsiveness. 
• One customer mentioned that they saved a lot with American Array Solar. 
• Another customer appreciated the company’s competitive pricing and proactive communication.

Negative reviews:

• A customer expressed dissatisfaction with the financial aspect of their solar installation. They were under the impression that a state rebate would cover their financing costs, but they only received a tax credit, not cash.
• This misunderstanding led to an unexpected $80 increase in their monthly finance bill after 18 months.

Positive reviews:

• The customer left positive feedback: “American Array exceeded my expectations with a 30-day installation after signing. My sales rep was super helpful, ensuring I understood the process. Highly recommend!”
• There was also feedback from the customer: “American Array Solar and Roofing excels in the solar and roofing industry with their commitment to customer satisfaction and quality work. Their dedication to environmental responsibility makes them a reliable choice for renewable energy solutions.”

Negative reviews:

• There was also negative feedback from the customer: “I paid a $2000 deposit for solar panel installations on two houses, but American Array Solar failed to install by the promised date. After a lack of communication and an attempt to cancel the service, they refused a refund and insisted on proceeding with the installation. Despite my distrust in their service, they have not responded since my request for a refund.”

Positive reviews:

• Some employees found the work environment to be friendly and welcoming.
• The company was appreciated for its flexible hours.

Negative reviews:

• There were complaints about the salary not being competitive.
• Some employees mentioned that the commission for sales was low.
• There were concerns about the lack of benefits such as medical and dental.
• Some employees felt that the company was not considerate during COVID times.
• There were complaints about the lack of structure and training.

Positive reviews:

• Customers have highlighted the company’s efficient and friendly communication, fast response to questions, and effective installation process. 
• They have also commended the company for offering high-quality equipment like Panasonic panels and Enphase inverters at a reasonable cost.

Negative reviews:

• Some customers have reported slight delays in the overall completion of the projects. 

Positive reviews:

• The customer is highly satisfied with American Array Solar’s service, from the quotation to the installation process. They appreciated the company’s prompt response in resolving a storm-related issue. The customer has recommended the company to a friend and highly recommends it to others.
• Another customer also left feedback: “After extensive research, I chose American Array Solar for their competitive pricing and professional service. Nicholas and Omar were exceptional, providing constant communication and prompt responses. I’m extremely satisfied and would choose them again without hesitation.”

Negative reviews:

• The customer has been dealing with a bird issue under their solar panels for two years. Despite multiple attempts to contact the company and seek help, they received no assistance. The situation has escalated, causing stress and concern about the potential voiding of their warranty.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, American Array Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, American Array Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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