American Sentry Solar Overview
Expert Score: 4.5/5
Founded in: 1993
American Sentry Solar, established in 1993, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: American Sentry Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential solar, Commercial solar, Roof replacement, Enphase Storage.
Online Presence and Engagement: Their website attracts 949 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across DE, MD, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, SEIA, Solar Power World, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering American Sentry Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
American Sentry Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 1 | 5.0 |
| solarreviews.com | 192 | 4.8 |
| yelp.com | 12 | 2.2 |
| bbb.org | 17 | 3.6 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 24 | 3.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 301 | 4.6 |
| Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
American Sentry Solar Reviews
| Company Website | americansentrysolar.com |
| Year Founded | 1993 |
| Areas Served | DE, MD, TX |
| Services Offered | Residential solar, Commercial solar, Roof replacement, Enphase Storage. |
| Roofing service | yes |
| Panel Options | LG Solar, SolarEdge, Mission Solar Energy, VSUN, Qcells |
| Battery Installations | Enphase, Tesla |
| Certifications | BBB, SEIA, Solar Power World |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year production warranties |
American Sentry Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 949 | 1 | 0 | 0.44 | 50.31% | 21.80% | 0.62% | 5.19% | 0.04% | 13.50% |
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American Sentry Solar Social Media
What do Customers Say about the American Sentry Solar?
Positive Reviews:
- Positive feedback includes the company’s professionalism and the quality of their installation work.
- One customer praised the installation crew for their professionalism and the company’s quick response to system failures.
Negative Reviews:
- The same customer mentioned high-pressure sales tactics and insisted that both spouses be present during the consultation, citing a Maryland law.
- They also expressed a wish for the company to operate in more than three Maryland counties to make referrals easier.
Positive Reviews:
- Many customers praised the company’s sales process, installation quality, and after-sales support.
- A customer from Middletown, Delaware expressed satisfaction with the solar installation and praised the professionalism of American Sentry Solar.
- Another customer from East Earl, Pennsylvania appreciated the company’s explanation of the process and options, and was happy with the quick and professional installation.
Negative Reviews:
- There was a negative review from a customer in Elkton, Maryland who criticized the company for its high-pressure sales tactics and over-inflated prices.
- The customer also mentioned that American Sentry Solar avoided questions about the cost and did not respond when the customer decided to cancel the contract.
Positive Reviews:
- High-quality solar solutions.
- Expert solar team.
- Significant electric bill savings.
- Government incentives.
Positive Reviews:
- Positive reviews highlight the company’s professionalism and quality of work.
- For instance, one customer praised the straightforward estimate process, quick project completion, and the ability to monitor their solar panel system’s performance.
Negative Reviews:
- On the other hand, negative reviews mention issues with aggressive sales tactics and misleading information about rebates.
- One customer felt scammed out of an $8,000 rebate they were promised but did not receive.
- Another customer criticized the company for pressuring them into signing an overpriced contract and found the company unprofessional when they tried to cancel the contract.
Positive Reviews:
- Employees appreciate the fast-paced environment and the direct correlation between effort and paycheck.
- The friendly atmosphere and the opportunity to learn about solar energy are also highlighted.
- Employees mention growth opportunities, flexibility, and fair treatment.
Negative Reviews:
- Some employees felt they were treated unfairly.
- There were complaints about poor communication and insufficient training.
Positive Reviews:
- Customers appreciate the company’s professionalism, responsiveness, and punctuality.
- One customer highly recommended American Sentry Solar for solar panel installation, citing a smooth process from procuring permits to interconnecting with BGE.
- The customer also praised the company’s knowledgeable and responsive team, and was pleased with the sleek design of the panels and the careful installation.
Positive Reviews:
- Customers appreciate the company’s professionalism, customer service, and quality of installation.
- They also commend the company for its efficiency, cleanliness, and promptness in answering questions.
Negative Reviews:
- A customer mentioned aggressive sales tactics and over-inflated prices.
- They felt cornered during the sales process and found the same setup at a lower price from other companies.
Summarizing:
Do we recommend American Sentry Solar services?
Expert Choice
American Sentry Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 1993 and a commitment to not using subcontractors, American Sentry Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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