Multi-Location Company.
Arcadia Solar Overview
Expert Score: 3.4/5
Founded in: 2009
Arcadia Solar, established in 2009, has been an active participant in the solar industry,
providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Arcadia Solar’s Offerings
Customer Experience: With an average rating of 3.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential solar – Grid tied, Residential solar – Hybrid solar systems, Energy monitoring
Online Presence and Engagement: Their website attracts 1842 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, NV, CA, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of D+, reflecting their industry compliance and service quality.
Whether you’re considering Arcadia Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Arcadia Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 13 | 3.1 |
| yelp.com | 9 | 1.9 |
| bbb.org | 6 | 2.6 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 15 | 4.1 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 10 | 4.3 |
| Google reviews | 61 | 3.5 |
| Expert Score | 3.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Arcadia Solar Reviews
| Company Website | arcadiasolar.com |
| Year Founded | 2009 |
| Areas Served | AZ, NV, CA, TX |
| Services Offered | Residential solar – Grid tied, Residential solar – Hybrid solar systems, Energy monitoring |
| Roofing service | – |
| Panel Options | SolarEdge, Qcells, LG Solar, Panasonic, Solaria, LONGi |
| Battery Installations | LG Chem, SolarEdge, Tesla |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | D+ |
| Warranty | – |
Arcadia Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,842 | 2 | 41 | 0.54 | 44.97% | 39.55% | 0.59% | 5.50% | 0.04% | 9.34% |
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Arcadia Solar Social Media
What do Customers Say about the Arcadia Solar?
Positive Reviews:
- Customers have praised Arcadia Solar for their professionalism and the quality of their installation process.
- One customer mentioned that the representative was very professional, honest, and was able to explain the entire process clearly.
- They also appreciated the representative’s effort to follow up and ensure everything was going according to plan.
Negative Reviews:
- One customer complained about the inverter failing twice in less than 2 years.
- They were not satisfied with the response from the service department and had to wait multiple weeks for the new inverter to be delivered.
- Another customer expressed dissatisfaction with the cost, stating that they ended up paying more than they were initially told.
Positive Reviews:
- Straightforward and honest process.
- Efficiency improvements like re-insulation of attic and smart home upgrades.
- Good customer service.
Negative Reviews:
- Inconsistent billing.
- Poor communication and unresponsiveness.
- Problems with equipment, like inverters failing within 2 years.
Positive Reviews:
- Employees appreciate the work-life balance and the respectful treatment from everyone.
- The work environment is described as family-like, and the management is considered awesome.
- Some employees found the job duties easy to understand and felt like part of the family.
Negative Reviews:
- Some employees mentioned a lack of growth opportunities and pay increases.
- There were complaints about the expectation to continually add to the to-do list without corresponding pay increases.
- A few reviews mentioned a lack of training and the expectation to figure out the role on their own.
Positive Reviews:
- Customers appreciate the solar installation services provided by Arcadia Solar.
- The company has received positive ratings for its work.
Summarizing:
Do we recommend Arcadia Solar services?
Average Performer
Arcadia Solar, getting our badge of an Average Performer, maintains a presence across 4 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.4, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Arcadia Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Arcadia Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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