Arsenal Solar Overview
Expert Score: 4.9/5
Founded in: 2010
Arsenal Solar, established in 2010, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Arsenal Solar’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Services
Online Presence and Engagement: Their website attracts 3459 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Arsenal Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Arsenal Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 5.0 |
| solarreviews.com | 8 | 4.1 |
| yelp.com | 2 | 5.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 47 | 4.9 |
| Google reviews | 29 | 5 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Arsenal Solar Reviews
| Company Website | arsenalsolar.com |
| Year Founded | 2010 |
| Areas Served | PA |
| Services Offered | Solar Services |
| Roofing service | – |
| Panel Options | LG, SolarEdge |
| Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | 10-Year Workmanship Warranty |
Arsenal Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,459 | 4 | 116 | 0.22 | 9.35% | 77.31% | 0.53% | 5.19% | 0.05% | 7.52% |
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Arsenal Solar Social Media
What do Customers Say about the Arsenal Solar?
Positive Criteria:
- 5-Star Solar Installation Services: Arsenal Solar offers high-quality components, worry-free system maintenance for 25 years, lifetime SREC management, and a 10-year workmanship warranty.
- Best Price Guarantee: They stand by their commitment to quality and competitive pricing.
Negative Criteria:
- Undersized Solar System: Some users found their solar system slightly undersized for their needs, but this issue can be addressed.
- Limited Service Areas: Arsenal Solar provides solar installation services in Pennsylvania and New Jersey, which may be limiting for potential customers outside these regions.
Positive Aspects:
- Top-Notch Solar Installation Services: Arsenal Solar delivers 5-star service, including high-quality components, worry-free system maintenance for 25 years, lifetime SREC management, and a 10-year workmanship warranty.
- Competitive Pricing: They maintain their commitment to quality while offering the best prices.
Areas for Improvement:
- Slightly Undersized Systems: Some users reported that their solar systems were slightly undersized for their needs. However, this issue can be resolved.
- Geographic Limitations: Arsenal Solar currently serves customers in Pennsylvania and New Jersey, which may be restrictive for those outside these regions.
Positive Criteria:
- Competitive Pricing: Arsenal Solar guarantees the best prices in the industry.
- Full Service: They offer comprehensive services, from installation to maintenance.
- Green Energy: Helping customers generate their own green energy.
Negative Criteria:
- Dissatisfaction: Some customers express dissatisfaction with their experience.
- Limited Hours: Operating hours are restricted to weekdays from 9:00 AM to 5:00 PM.
Positive Aspects:
- Users find Birdeye’s platform effective for managing reviews and monitoring online reputation.
- Some customers report having a good onboarding experience, setting up drip campaigns and integrating it with their current systems with ease..
- Birdeye contributes to creating a robust online presence for businesses.
Negative Aspects:
- A few users receive persistent sales calls despite expressing disinterest in Birdeye’s services.
- There are allegations that Birdeye fails to deliver reviews to Google as promised and has poor customer support.
- For certain firms, Birdeye’s support team’s 24-48-hour response time may not be sufficient.
Positive Aspects:
- Responsive Communication: Customers appreciate that Arsenal Solar’s representative, Sam, is responsive to questions via texts and emails.
- Aesthetically Pleasing Installation: Compared to other solar companies, Arsenal Solar’s installation looks aesthetically pleasing on the outside.
- Knowledgeable and Pleasant Staff: Sam, the company’s representative, is knowledgeable and pleasant to work with.
- Quality and Service: Customers praise the excellent quality and service provided by Arsenal Solar.
- Transparency: The company is transparent about costs and provides good customer service.
Negative Aspects:
- Cell Signal Issues: Some customers experienced communication issues due to poor cell signal when contacting Sam.
- Drywall Concerns: During installation, the electrician had to cut through drywall, causing concern for some customers.
Summarizing:
Do we recommend Arsenal Solar services?
Expert Choice
Arsenal Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2010 and a commitment to not using subcontractors, Arsenal Solar offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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