Cape Fear Solar Systems Overview
Expert Score: 4.8/5
Founded in: 2007
Cape Fear Solar Systems, established in 2007, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Cape Fear Solar Systems’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They specialize in the design and installation of residential and commercial solar systems. Turn-key Solar Solutions: They manage all necessary permits and approvals, handle all utility paperwork, and provide information on available State and Federal investment tax credits. Home Batteries: They offer home batteries as part of their solar solutions. Electric Vehicle Charging: They provide electric vehicle charging solutions. Ongoing Production Monitoring: They ensure a complete and integrated solar energy system through ongoing production monitoring. Consulting on Community Guidelines: They consult on community guidelines such as HOA/POA/ARB/ACC.
Online Presence and Engagement: Their website attracts 3115 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as TSC, SEIA, ASES, NABCEP, BBB., and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Cape Fear Solar Systems for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Cape Fear Solar Systems Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 36 | 5.0 |
| solarreviews.com | 47 | 4.7 |
| yelp.com | 6 | 4.8 |
| bbb.org | 9 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 6 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 27 | 5.0 |
| birdeye.com | 169 | 4.8 |
| Google reviews | 125 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Cape Fear Solar Systems Reviews
| Company Website | capefearsolarsystems.com |
| Year Founded | 2007 |
| Areas Served | NC |
| Services Offered | Solar Panel Installation: They specialize in the design and installation of residential and commercial solar systems. Turn-key Solar Solutions: They manage all necessary permits and approvals, handle all utility paperwork, and provide information on available State and Federal investment tax credits. Home Batteries: They offer home batteries as part of their solar solutions. Electric Vehicle Charging: They provide electric vehicle charging solutions. Ongoing Production Monitoring: They ensure a complete and integrated solar energy system through ongoing production monitoring. Consulting on Community Guidelines: They consult on community guidelines such as HOA/POA/ARB/ACC. |
| Roofing service | – |
| Panel Options | QCells, Solaria, REC, Aptos, SunPower. |
| Battery Installations | LG, Tesla PowerWall, Generac, Enphase, Fortress Power |
| Certifications | TSC, SEIA, ASES, NABCEP, BBB. |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Lifetime – Roofing Penetration Warranty, 25-year – Workmanship Warranty |
Cape Fear Solar Systems Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,115 | 2 | 126 | 0.51 | 30.50% | 55.32% | 0.65% | 5.33% | 0.04% | 8.16% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
Cape Fear Solar Systems Social Media
What do Customers Say about the Cape Fear Solar Systems?
Positive Reviews:
- Professionalism in all aspects of the installation.
- Helpful sales associate who listened to customer concerns and worked within their budget.
- Clean and professional installers.
- Helpful billing department.
Positive Reviews:
- High level of professionalism from the very first meeting to the completion of the home system.
- Immediate response to any questions and concerns.
- The company was able to work out financing, installation, and inspections without any problems.
Negative Reviews:
- Lack of follow-up contact after the installation of the panels.
- The customer felt that the company was only interested in making a sale.
Positive Reviews:
- High-quality product and professional installation.
- Efficient and straightforward process.
- Thorough explanation of the entire process.
- Offers several options for rebates.
- Helpful from beginning to end.
- Exceeded expectations in energy generation.
- Excellent products and service.
Positive Reviews:
- The team at a certain Solar company was outstanding and ensured a seamless transition to solar power. They are highly recommended.
- A first-time solar user loves the system installed by Cape Fear, which was done in a day. They appreciated the quick responses to their queries.
- A repeat customer praised CFS for their professionalism and attentiveness. They were satisfied with the installation process and the helpfulness of the staff with billing.
- A customer appreciated that Cape Fear Solar designed a project perfect for them and sorted out financing, installation, and inspections without any issues.
- A customer found the team punctual, communicative, and the system fantastic. They were very pleased with the service received from CFSS.
Positive Reviews:
- Strong sense of community with a fun and relaxed work environment.
- Most days are relatively fun and stress-free.
- Management notices the people that are putting in the effort to get certifications.
- The company is growing quickly.
- One of the most customer-oriented solar companies in North Carolina.
Negative Reviews:
- Some stressful and difficult moments throughout the day, especially in the summer when it gets hot.
- High turnover rate.
- Sometimes the work of the crew goes unrecognized.
- Tension in the upper management.
- Stress is sometimes taken out on the field employees.
Positive Reviews.
- High standard of integrity.
- Accurate in forecasting the output of installed solar systems.
- Outstanding post-installation customer support.
- Efficient and aesthetically pleasing systems.
- Positive impact on the community and the environment.
Negative Reviews:
- No further contact after the installation.
- Lack of maintenance services.
- No follow-up on how the system is working.
- All about the sale, one and done.
Positive Reviews:
- Customers appreciate the professionalism of the company.
- They have praised the company for providing alternatives and specifics.
- The sales process, installation quality, and after-sales support have received high ratings.
- One customer mentioned that the financing, installation, and inspections were handled smoothly.
Negative Reviews:
- Some customers have expressed dissatisfaction with the lack of follow-up after the installation.
- There are concerns about the company’s focus on sales rather than ongoing maintenance services.
Positive Reviews:
- Customers appreciate the company’s professionalism.
- The sales process is highly rated.
- Customers are satisfied with the quality of installation.
- The company’s after-sales support is well-regarded.
Negative Reviews:
- Some customers felt there was a lack of follow-up after the installation.
- There were concerns about the company’s communication post-sale.
Summarizing:
Do we recommend Cape Fear Solar Systems services?
Expert Choice
Cape Fear Solar Systems is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2007 and a commitment to not using subcontractors, Cape Fear Solar Systems offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
