CEC Electrical Services, Inc. Overview
Expert Score: 3.9/5
CEC Electrical Services, Inc. is an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: CEC Electrical Services, Inc.’s Offerings
Customer Experience: With an average rating of 3.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Electrical Services, Solar Services
Online Presence and Engagement: Their website attracts 336 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering CEC Electrical Services, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
CEC Electrical Services, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 13 | 3.5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 9 | 3.8 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 13 | 4.5 |
| Expert Score | 3.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
CEC Electrical Services, Inc. Reviews
| Company Website | cecelectricalservices.com |
| Year Founded | – |
| Areas Served | CA |
| Services Offered | Electrical Services, Solar Services |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lead-acid batteries, lithium-ion batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | – |
CEC Electrical Services, Inc. Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 336 | 1 | 0 | 0.43 | 42.11% | 37.70% | 0.77% | 11.59% | 0.18% | 6.74% |
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CEC Electrical Services, Inc. Social Media
What do Customers Say about the CEC Electrical Services, Inc.?
Positive Criteria:
- Professionalism: Many customers commend the team for their professionalism and expertise.
- Quality of Work: The quality of electrical work, including installations and repairs, is frequently praised.
- Customer Service: Several reviews highlight the responsive and helpful customer service, particularly in addressing issues and providing follow-up support.
- Efficiency: The efficiency of the service, with jobs completed in a timely manner, is often noted.
Negative Reviews:
- Communication Issues: Some customers reported lapses in communication, particularly during the project.
- Scheduling Delays: There were occasional complaints about delays in the scheduling and completion of work.
- Cost Discrepancies: A few reviews mentioned discrepancies between initial quotes and final costs.
Positive Criteria:
- Quality of Work: Many customers praised the quality of work, noting that projects were completed efficiently and to a high standard.
- Professionalism: Several reviews highlighted the professionalism of the team, mentioning their courteous and respectful demeanor.
- Responsiveness: Customers appreciated the prompt responses and timely completion of projects, even accommodating urgent requests.
Negative Reviews:
- Cost Increases: Some customers reported unexpected increases in quoted prices, which led to dissatisfaction.
- Installation Issues: There were complaints about improper installation practices, such as external wiring that posed safety hazards.
- Communication Problems: A few reviews mentioned poor communication, with the owner being difficult to reach and not addressing concerns adequately.
Positive Criteria:
- Quality of Service: Many customers praised the high quality of service, noting that the work was done efficiently and met their expectations.
- Professionalism: Reviews frequently mentioned the professionalism of the staff, highlighting their courteous and respectful interactions.
- Timeliness: Customers appreciated the punctuality and timely completion of projects, often mentioning that the team adhered to the agreed schedules.
Negative Reviews:
- Cost Issues: Some customers expressed concerns about unexpected cost increases, which were not clearly communicated upfront.
- Communication Gaps: There were a few complaints about poor communication, with some customers finding it difficult to get timely responses or updates on their projects.
- Follow-up Service: A few reviews mentioned issues with follow-up service, indicating that it was challenging to get problems resolved after the initial work was completed.
Summarizing:
Do we recommend CEC Electrical Services, Inc. services?
Average Performer
CEC Electrical Services, Inc., getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While CEC Electrical Services, Inc. might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add CEC Electrical Services, Inc. to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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