Cross Atlantic Solar review

Cross Atlantic Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.5, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Cross Atlantic Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Cross Atlantic Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
3.5Expert Score
Average Performer

📍 2150 SW 10th St Suite C Deerfield Beach, FL 33442, 📲 +18557283786

Cross Atlantic Solar Overview

Expert Score: 3.5/5
Founded in: 2017
Cross Atlantic Solar, established in 2017, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.

At a Glance: Cross Atlantic Solar’s Offerings

Customer Experience: With an average rating of 3.5, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Electric Systems: Design, installation, and maintenance of solar power systems for homes. Solar Hot Water Systems: Solutions for energy-efficient water heating using solar technology. Solar Pool Heating: Systems designed to heat pools using solar energy. Commercial Solar Solutions: Solar power systems tailored to meet the energy needs of businesses. Solar Benefits Consultation: Expert guidance on the financial and environmental benefits of switching to solar energy. Custom Solar System Design: Design and engineering of solar systems for peak efficiency and durability, tailored to individual needs and budgets.
Online Presence and Engagement: Their website attracts 564 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, OSHA, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Cross Atlantic Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Cross Atlantic Solar Reviews

 SourceVotesAverage Score
energysage.com105.0
solarreviews.com423.7
yelp.com132.5
bbb.org31.0
consumeraffairs.comNo reviewsNo reviews
indeed.com43.5
trustpilot.comNo reviewsNo reviews
angi.comNo reviewsNo reviews
birdeye.comNo reviewsNo reviews
Google reviewsNo reviewsNo reviews
Expert Score3.5

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Cross Atlantic Solar Reviews

Company Websitecrossatlanticsolar.com
Year Founded2017
Areas ServedFL
Services OfferedSolar Electric Systems: Design, installation, and maintenance of solar power systems for homes. Solar Hot Water Systems: Solutions for energy-efficient water heating using solar technology. Solar Pool Heating: Systems designed to heat pools using solar energy. Commercial Solar Solutions: Solar power systems tailored to meet the energy needs of businesses. Solar Benefits Consultation: Expert guidance on the financial and environmental benefits of switching to solar energy. Custom Solar System Design: Design and engineering of solar systems for peak efficiency and durability, tailored to individual needs and budgets.
Roofing service
Panel OptionsSolarEdge, QCELLS, LG,
Battery InstallationsSonnen, LG
CertificationsNABCEP, OSHA
Solar system leases service
Expands dealership network
BBB RatingNOT BBB ACCREDITED
Warranty10-year workmanship warranty

Cross Atlantic Solar Website Visits Trend: positive

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
564100.4241.59%36.60%0.83%11.96%0.19%7.98%
Popular Myths About Solar Panels Busted 5

Cross Atlantic Solar Social Media


What do Customers Say about the Cross Atlantic Solar?

energysage.com

Positive Aspects

  • Energy Savings: Many customers report significant reductions in their energy bills, some as much as 95%, aligning with promised results.
  • Professionalism: Numerous comments highlight the professionalism of the team, from sales to installation, with a focus on courteous and knowledgeable staff.
  • Customer Education: Customers appreciate that installers and team members take the time to explain the systems, processes, and how to monitor energy usage via apps or other methods.
  • Timely Service: Several reviewers praise the quick response time, efficient installations, and the ability to complete projects within days.
  • Quality Products: The use of high-efficiency panels, reliable inverters, and durable systems has been noted as a key strength.

Negative Aspects

  • Installation Delays: A few customers mention delays in installation, sometimes stretching over several months, which could impact time-sensitive benefits like tax credits.

solarreviews.com

Positive Aspects

  • Customer Satisfaction: Customers appreciate the professionalism, knowledge, and transparency of the staff, especially during the sales and installation processes.
  • Comprehensive Solutions: High-quality installations using reputable brands like LG panels and Enphase batteries have been praised.
  • Follow-up and Support: Some clients report excellent post-installation service, with technicians revisiting to address concerns or fine-tune systems.
  • Local and Reliable: Being locally owned and operated, Cross Atlantic Solar avoids subcontractors, which many customers found reassuring.

Negative Aspects

  • Inconsistent Customer Service: A significant number of complaints revolve around poor communication, delayed responses, and difficulty reaching staff under new ownership.
  • Project Delays: Some customers report extensive delays in installation or reinstallation, with materials or scheduling cited as reasons.
  • Sales Misrepresentation: A few reviewers claim they were misled by sales representatives about expected savings and system capabilities.

yelp.com

Positive Aspects

  • Customized Solutions: Customers mention tailored solutions based on their energy needs and financial considerations.
  • Transparency: Reviewers highlight honest and clear communication about costs, timelines, and expectations, avoiding high-pressure sales tactics.
  • Tax Credit Guidance: Customers value assistance with paperwork for tax credits and other financial benefits.
  • Clean Installations: Many commend the neatness and cleanliness of the work area during and after installations.
  • Post-Installation Support: Follow-ups to ensure systems are operating correctly and to address any concerns are greatly appreciated.

Negative Aspects

  • Unrealistic Promises: Some customers feel that energy savings were overestimated, with systems producing less than expected without additional components like batteries.
  • Communication Gaps: While most experiences are positive, a few customers note occasional lapses in communication, particularly during the scheduling or installation process.

bbb.org

Positive Aspects

  • The company does respond to negative feedback, offering assistance and clarification, which shows a willingness to resolve issues when raised.

Negative Aspects

  • There are consistent complaints regarding poor communication, with customers reporting no responses to phone calls or emails, leading to frustration.
  • The company has been described as unprofessional, with issues such as incomplete installations, delayed inspections, and lack of follow-through on service commitments.
  • Many customers have cited the need to resolve issues on their own, such as activating systems or fixing safety hazards, indicating a lack of reliable post-installation support.

indeed.com

Positive Aspects

  • Work Environment: Many employees appreciate the positive atmosphere with great team synergy and a customer-first approach, creating a rewarding and professional experience.
  • Support and Benefits: The company offers solid support, with a friendly policy and bonus programs.
  • Growth Opportunities: There are learning opportunities available, with room for growth into other positions, making it a dynamic workplace for those seeking personal development.

Negative Aspects

  • Management and Ownership Issues: After the company was sold, there is a noticeable disconnect between management and staff, leading to frustrations, especially with resource shortages and conflicting priorities between management and customer needs.
  • Lack of Support and Resources: Employees feel unsupported when trying to meet job demands, with reports of insufficient resources to complete tasks and feeling stuck between management and customer expectations.


Summarizing:

Do we recommend Cross Atlantic Solar services?

Average Performer

Cross Atlantic Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.5, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Cross Atlantic Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Cross Atlantic Solar to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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Dmytro Kovtoniuk
Dmytro Kovtoniuk

Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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