Efficient Home Services review

"What a mistake it was for me to employ EHS to handle my solar installation. Due to the team's fear of ascending to the second storey, they were originally put entirely on the first floor. The greatest place to put them is on the second level because it is the only location that faces south. I had 10 panels originally planned for that location. I was able to win them back after many months of battle (and a hundred follow-up calls), and they installed 9 panels south. It's much better today, but the panels are now allowing water to overflow the gutter, which leads to serious flooding and will seriously harm the property during heavy storms. He agreed that I could recall to have them move up if necessary when the team returned to relocate them. I'm still battling with them right now to have those other people transferred. I anticipate calling my attorney very soon. Thus if possible, choose a different firm. Because of their poor service, they are inexpensive." - Skilled buyer

"Solar installation and roof replacement were contracted. Repairing the roof went smoothly. incorrectly put disconnect box (Square D). Pinellas County inspection was unsuccessful on the first try because the wrong disconnect box was utilized and was placed incorrectly (within 3 ft of air conditioner compressor). Marc, the supervisor, is completely unqualified. He attended the initial inspection and sent the same install crew out again while setting up a concurrent county inspection without resolving the shortcomings. System again failed the examination. When they eventually find the right disconnect box, they send a real electrician to replace it (the install crew are not electricians), but they never give him a "Fail List," so he is unaware that the box needs to be moved in addition to being replaced. The installation would have failed inspection a third time if I hadn't been home. While work is still being done today, inspection has not yet been performed. I've called Natasha, Marc's boss, a number of times, but she never picks up. All of this indicates that there are significant weaknesses in/and subpar leadership, accountability, and quality assurance." - SteveC

"With this firm, I could compile a book on the previous year. In essence, we've gone through three project managers, four failed inspections, I don't even know how many contractors, holes in our ceiling that took months to have fixed, and a year later—they still don't function well. Thirteen of our panels are broken. They have known about this for at least five months. They appear uninterested in resolving this problem. This project has been around for a year, yet it still isn't functioning. Currently, I am paying both a power bill and the payment for the panels. We even made an effort to delay signing the documents allowing the financing firm to pay them until the work was finished. Nope! Without our consent, they got the funds by avoiding us. We are now forced to use a broken system. DISCOURAGE them at all costs! Horrible nightmare of a company. I can't express how unhappy I am enough." - John

"I advise against purchasing solar panels. The quality of the company's service is subpar. The same electricity bill plus the cost of the solar panels will be paid in full. It can take more than two weeks and many calls to acquire service. Our house is far from their neighborhood, which is their justification for why we are still waiting. Nevertheless, when they sold the solar panels, it wasn't too far. A regrettable investment." - Iliana

"Three months after ehs visited to assess the damage and said they would fix it, they have now said they would not pay for anything. Ehs now claims they would send its own personnel to fix the roof after many companies arrived and provided figures, which they requested me to locate. I firmly refused. They won't be allowed back near my residence, ever. At that time, Natasha from ehs declared that they would not take further action and would not be held responsible for doing so. What kind of business are you working with? For three months, my son's room had four buckets filled with water that were being filled every day. A mattress was being used by an 11-year-old in the family room." - Andy