Elan Solar review

Positive Reviews:

• Customers appreciated the professional service and outstanding job done by Elan Solar.
• They were impressed with the quality of installation and the cleanliness of the work area.
• Some customers found Elan Solar’s sales representative to be nice, honest, and not pushy.
• The company was praised for its competitive pricing in Salt Lake City.

Negative Reviews:

• Some customers experienced delays in the installation timeline.
• There were complaints about lack of customer support after signing the contract.
• A few customers reported that their solar system was not producing power and they had no way of knowing due to lack of instruction on how to use the monitoring site.
• One customer mentioned that the company did not stay on top of the power company to get the necessary work done.

Positive Reviews:

• Customers praised Elan Solar for their outstanding job. The installation team was polite, professional, and provided excellent service. They also cleaned up after themselves.

Negative Reviews:

• Some customers expressed frustration with Elan Solar. After 8 months, their solar panels still didn’t work, and communication was poor.
• Although Elan Solar hired experienced installers, some customers found the company uncooperative. The installation process didn’t meet their expectations.
• Another review criticized Elan Solar for empty promises. The installation timeline was significantly delayed, and the monitoring system lacked clear instructions.

Negative Reviews:

• A customer had a horrible experience with Elan Solar and even sued the company.
• The customer does not recommend using Elan Solar.

Positive Reviews:

• An analyst found the workplace to be productive and fun. They appreciated the great team, interesting work, and well-paid position.
• A permitting specialist mentioned that the management truly cares about their workers. They appreciated the fair pay and the support they received during personal difficulties.

Negative Reviews:

• A solar sales consultant advised to avoid the company due to a lack of transparency about the financial wellness, pricing, process, and integrity.
• A sales manager described the company as deceitful and frustrating. They mentioned issues with payment, incompetent leadership, and a lack of organization and structure.

Positive Reviews:

• Elan Solar is fast becoming one of the most trusted solar providers in the US. They source the best equipment customized specifically with the customer in mind.
• Elan Solar offers short-term financing solutions that equate to an excellent return on investment for their customers.

Positive Reviews:

• Elan Solar has partnered with several leading solar manufacturers to provide homeowners with quality solar panel systems and energy storage solutions¹.
• The company offers a variety of solutions to help customers achieve energy independence.

Negative Reviews:

• There are claims that Elan Solar misled customers and installed solar panels without a license.
• Some customers have been making loan payments for over 18 months with nothing to show for it.
• More than 140 Elan Solar customers paid for solar panels that do not work, because Elan never finished installing them.

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Average Performer

Elan Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.6, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Elan Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Elan Solar to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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