Emerald Sun Energy Overview
Expert Score: 4.8/5
Founded in: 2015
Emerald Sun Energy, established in 2015, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Emerald Sun Energy’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation, Consultants
Online Presence and Engagement: Their website attracts 651 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Emerald Sun Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Emerald Sun Energy Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 18 | 5 |
solarreviews.com | 0 | 0 |
yelp.com | 0 | 0 |
bbb.org | 5 | 4.2 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 1 | 1 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 27 | 4.9 |
Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Emerald Sun Energy Reviews
Company Website | emeraldsunenergy.com |
Year Founded | 2015 |
Areas Served | FL |
Services Offered | Solar Installation, Consultants |
Roofing service | – |
Panel Options | – |
Battery Installations | – |
Certifications | BBB |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 40 Years of Technology Experience · 20 Year Manufacturer warranty on Solar Panels · 25 Year Solar Panel Performance Guarantee |
Emerald Sun Energy Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
920 | 3 | 96 | 0.38 | 43.07% | 0.3669423988 | 0.69% | 12.02% | 0.20% | 6.41% |
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Emerald Sun Energy Social Media
What do Customers Say about the Emerald Sun Energy?
Positive Criteria:
- Customer Service: Many customers appreciated the knowledgeable and patient representatives who guided them through the solar installation process.
- Cost Savings: Several reviews highlighted significant reductions in electric bills post-installation, which was a major selling point.
- Product Quality: The high efficiency and durability of the solar panels, along with the 25-year performance guarantee, were frequently praised.
Negative Criteria:
- Installation Delays: Some customers reported delays in the installation process, which caused inconvenience.
- Communication Issues: A few reviews mentioned difficulties in communication with the company, particularly regarding project updates and timelines.
- Upfront Costs: While financing options are available, the initial costs were noted as a concern by some customers.
Positive Criteria:
- Professionalism: Many customers praised the professionalism and expertise of the installation team, noting their efficiency and attention to detail.
- Customer Support: Several reviews highlighted the responsive and helpful customer support, which assisted with queries and concerns promptly.
- Quality of Work: The quality of the solar installations and the performance of the systems were frequently commended, with customers noting reliable energy production.
Negative Criteria:
- Billing Issues: Some customers reported issues with billing, including unexpected charges and difficulties in resolving billing disputes.
- Project Delays: A few reviews mentioned delays in project completion, which caused frustration and inconvenience.
- Communication Gaps: There were instances where customers felt communication could be improved, particularly regarding project timelines and updates.
Positive Criteria:
- Work Environment: Many employees appreciated the supportive and collaborative work environment, noting that teamwork and camaraderie were strong.
- Learning Opportunities: Several reviews mentioned ample opportunities for professional growth and learning, with access to training and development programs.
- Management Support: Positive feedback often included praise for approachable and supportive management, who were seen as invested in employee success.
Negative Criteria:
- Work-Life Balance: Some employees reported challenges with maintaining a healthy work-life balance, citing long hours and high workloads.
- Compensation: A few reviews expressed dissatisfaction with the compensation and benefits package, feeling it did not adequately reflect the work performed.
- Communication Issues: There were instances where employees felt communication from upper management could be improved, particularly regarding company changes and updates.
Positive Criteria:
- Professionalism: Many customers praised the professionalism and efficiency of the installation team, noting their attention to detail and expertise.
- Customer Service: Several reviews highlighted the helpful and responsive customer service, which made the process smoother and more reassuring.
- Quality of Products: The high quality and performance of the solar panels were frequently commended, with customers noting reliable energy production and significant savings on electric bills.
Negative Criteria:
- Installation Delays: Some customers reported delays in the installation process, which led to frustration and inconvenience.
- Communication Issues: A few reviews mentioned difficulties in communication, particularly regarding project updates and timelines.
- Cost Concerns: While many appreciated the long-term savings, some customers felt the upfront costs were higher than expected.
Summarizing:
Do we recommend Emerald Sun Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Emerald Sun Energy is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Emerald Sun Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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