ESD Solar Overview
Expert Score: 4.2/5
Founded in: 2015
ESD Solar, established in 2015, has been an active participant in the solar industry,
providing services across 5 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: ESD Solar’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation, Roofing
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, TX, OH, OK, SC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering ESD Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
ESD Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 300 | 4.5 |
solarreviews.com | 89 | 3.5 |
yelp.com | 15 | 1.8 |
bbb.org | 60 | 3.8 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 832 | 4.3 |
Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
ESD Solar Reviews
Company Website | energysolutionsdirect.com |
Year Founded | 2015 |
Areas Served | FL, TX, OH, OK, SC |
Services Offered | Solar Installation, Roofing |
Roofing service | yes |
Panel Options | SolarEdge, SMA, ENPHASE, SILFAB, SONNEN, AXITEC |
Battery Installations | ENPHASE, SMA |
Certifications | BBB |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | – |
ESD Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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ESD Solar Social Media
What do Customers Say about the ESD Solar?
EnergySage:
- Positive Criteria:
- User-friendly platform for exploring solar energy solutions.
- Easy process to provide information and receive personalized quotes.
- Multiple tailored quotes from reputable solar installers.
- Clear and detailed quotes, helping informed decision-making.
- Prompt responses from installers.
- Negative Criteria:
- No follow-up reported by some users.
- Some areas for improvement indicated by lower scores on Yelp and Angi.
Energy Solutions Direct:
- Positive Criteria:
- Shines on EnergySage and Google reviews (average ratings of 4.5 and 4.2, respectively).
- Overall third-party rating of 4.1 out of 5 indicates customer satisfaction.
- Negative Criteria:
- Specific negative criteria not mentioned in the available data.
Positive Criteria:
- On EnergySage and Google reviews, ESD Solar has received impressive ratings of 4.5 and 4.2, respectively. These high scores indicate a high level of customer satisfaction. Several customers appreciated the professionalism and expertise of ESD Solar’s team, praising their prompt service and attention to detail.
- Overall, ESD Solar has a SolarReviews Expert Rating Score of 3.51 out of 100, based on criteria that industry experts believe separate good and bad solar companies.
Negative Criteria:
- Some customers reported delays and unresolved issues. For instance, one customer mentioned a 15-month project still not completed, with failed inspections and poor communication from the company.
- However, specific negative criteria were not explicitly mentioned in the available data.
Positive Criteria:
- On EnergySage and Google reviews, ESD Solar has received impressive ratings of 4.5 and 4.2, respectively. These high scores indicate a high level of customer satisfaction. Customers appreciate the professionalism and expertise of ESD Solar’s team, praising their prompt service and attention to detail.
- ESD Solar holds certifications as a Building Contractor and Electrical Contractor, demonstrating their commitment to maintaining industry standards and delivering quality service.
Negative Criteria:
- Some customers on Yelp and Angi voiced concerns about post-installation service and communication. These lower ratings highlight areas where ESD Solar could improve its customer experience.
Positive Criteria:
- ESD Solar, also known as Energy Solutions Direct, has consistently provided residential and commercial solar solutions across five states since 2015.
- They maintain an A+ rating with the BBB, the highest possible rating, which speaks volumes about their dedication to customer satisfaction and service.
- ESD Solar offers a range of services, including solar system installation, customized design for reduced electricity bills, and energy usage assessment for energy-saving strategies.
- Their certifications as a Building Contractor and Electrical Contractor testify to their commitment to maintaining industry standards and delivering quality service.
Negative Criteria:
- While ESD Solar enjoys a strong rating, there are areas for improvement. Some customers on Yelp and Angi voiced concerns about post-installation service and communication.
- These lower ratings highlight where ESD Solar could enhance its customer experience further.
Positive Aspects:
- Best Prices and Top Panels: ESD Solar offers competitive pricing, top-of-the-line panels, and unbeatable warranties.
- Exceptional Customer Service: Customers appreciate the personalized approach, efficient communication, and commitment to their unique needs.
- Cutting-Edge Technology: ESD Solar stays at the forefront of solar advancements, providing innovative and reliable products.
Negative Aspects:
- Language Barrier: Some reviewers experienced communication challenges during installation due to crew members not speaking English.
- Installation Delays: The installation process took longer than expected, impacting overall satisfaction.
Summarizing:
Do we recommend ESD Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, ESD Solar is distinguished as a Market Leader. Their solid presence in 5 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, ESD Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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