Epic Energy Overview
Expert Score: 3.6/5
Founded in: 2016
Epic Energy, established in 2016, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Epic Energy’s Offerings
Customer Experience: With an average rating of 3.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar, Heat and Air, Roofing, Windows
Online Presence and Engagement: Their website attracts 1534 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, TX, VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, NABSEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Epic Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Epic Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 46 | 3.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 82 | 3.9 |
| Expert Score | 3.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Epic Energy Reviews
| Company Website | thinkepic.com |
| Year Founded | 2016 |
| Areas Served | CA, TX, VA |
| Services Offered | Solar, Heat and Air, Roofing, Windows |
| Roofing service | yes |
| Panel Options | Monocrystalline, polycrystalline, thin-film solar panels |
| Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
| Certifications | SEIA, NABSEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | No upfront costs for a solar system that earns 2-3x your investment throughout its guaranteed 25-year lifespan |
Epic Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,534 | 2 | 46 | 0.51 | 50.45% | 30.65% | 0.59% | 5.53% | 0.04% | 12.73% |
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Epic Energy Social Media
What do Customers Say about the Epic Energy?
Positive Criteria:
- Personal Recommendations: 87% of customers see Yelp reviews as personal recommendations from actual customers.
- Local Purchases: After reading Yelp reviews, 93% of Yelp users would make a purchase from their local store. Positive Yelp reviews can increase customer base and visibility.
Negative Criteria:
- Review Hiding: Some users have expressed frustration with Yelp hiding reviews. If a business receives negative reviews, they might be overshadowed by positive ones, leading to an inaccurate overall rating.
Positive Criteria:
- Unified Platform: Google My Business consolidates essential features, making it easier for businesses to manage their online presence. From editing business info to tracking insights, it’s all accessible from a single dashboard.
- Mobile Management: The Google My Business app allows business owners to stay connected on the go. You can check customer insights, update business hours, and share photos directly from your phone or tablet.
Negative Criteria:
- Review Challenges: While Google My Business simplifies review management, some users find it challenging to navigate. Reporting review removals and monitoring review status can be time-consuming.
Summarizing:
Do we recommend Epic Energy services?
Average Performer
Epic Energy, getting our badge of an Average Performer, maintains a presence across 3 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.6, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Epic Energy might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Epic Energy to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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