Fastrac Energy Services Overview
Expert Score: 4.0/5
Founded in: 2019
Service Areas: NV, TX, CA, AR, LA
Certifications & Licences: –
Fastrac Energy Services, established in 2019, has been an active participant in the solar industry, providing services across 5 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Fastrac Energy Services’s Offerings
Customer Experience: With an average rating of 4.0, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential solar, Commercial solar
Online Presence and Engagement: Their website attracts 25683 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NV, TX, CA, AR, LA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Fastrac Energy Services for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Fastrac Energy Services Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 25 | 2.8 |
| yelp.com | 14 | 1.6 |
| bbb.org | 8 | 1.6 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 5 | 2.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 376 | 4.2 |
| Expert Score | 4.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Fastrac Energy Services Reviews
| Company Website | fastracsolar.com |
| Year Founded | 2019 |
| Areas Served | NV, TX, CA, AR, LA |
| Services Offered | Residential solar, Commercial solar |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | Qcells, Mission Solar Energy, Solaria, SolarEdge, Tesla |
| Battery Installations | Generac, Tesla |
| Certifications | – |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | yes |
| Delegates installation to subcontractors | – |
| BBB Rating | – |
| Warranty | 25-year Service/Installation Warranty |
Fastrac Energy Services Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,603 | 1 | 25 | 0.44 | 30.18% | 61.87% | – | 7.96% | – | – |
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Fastrac Energy Services Social Media
What do Customers Say about the Fastrac Energy Services?
Positive Reviews:
- Positive reviews highlight good communication, timely installation, and helpful staff.
- One customer praised the sales person and install team for their excellent communication and timely tasks.
- Another customer appreciated the company for keeping them informed of every step and being very helpful when they had questions.
Negative Reviews:
- Negative reviews express dissatisfaction with the company’s after-sales support and problem resolution.
- A customer from Arlington, Texas reported that Fastrac Solar sub-contracted the installation of 40 panels on their home to Cowboy Solar, which made several mistakes.
- The customer claimed that Fastrac Solar has not done anything to correct the problems and they are now unresponsive.
- Another customer advised against dealing with the company, citing issues with cost, production stoppage, and misinformation.
Positive Reviews:
- Positive reviews highlight the company’s communication, punctuality, and quality of installation.
- Customers appreciated the team’s professionalism and the smooth process.
Negative Reviews:
- Some customers expressed dissatisfaction with the cost of the panels and issues with production stopping within a week of installation.
- There were also complaints about the company’s response to these issues.
Positive Reviews:
- A Project Coordinator in Houston, TX mentioned that Fastrac has been a great company to help them grow in their career and move up in their job and position.
- They also appreciated the flexible schedule, learning opportunities, and management.
Negative Reviews:
- Several former employees from the Little Rock, AR branch expressed dissatisfaction with the company’s structure and management.
- They felt that the main branch treated them as less than themselves and as if they had no value.
- There were also complaints about the home base team in Texas being unreliable and biased.
Positive Reviews:
- The customer has feedback that everything is so helpful and so. The installers are great and it looks appealing.
- Another customer pointed out that the company took care of communications and installation, everything was ready in advance. Kept him informed and made sure he had all the information he needed and wanted.
- The customer commented that there was no mess left as they packed everything up and shipped it out.
Negative Reviews:
- Customer Feedback Fastrac tried to sell us a solar system that didn’t produce 16,000 kWh when in fact my home uses 24,000 kWh.
- The customer reported that the Fastrac installers carelessly dropped the solar panel and it was damaged.
- It was also pointed out that the solar panels were installed too low, causing the house to start to deteriorate due to rain.
Summarizing:
Do we recommend Fastrac Energy Services services?
Average Performer
Fastrac Energy Services, getting our badge of an Average Performer, maintains a presence across 5 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 4.0, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Fastrac Energy Services might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Fastrac Energy Services to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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