Multi-Location Company.
Freedom Solar Power Overview
Expert Score: 4.1/5
Founded in: 2007
Freedom Solar Power, established in 2007, has been an active participant in the solar industry, providing services across 5 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Freedom Solar Power’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Panel Installation: Freedom Solar specializes in installing solar panels for residential homes, including complex projects such as rooftop solar panels on Spanish tile, standing seam metal solar panels, solar panels on corrugated roofs, solar panels on flat roofs, and other roof types. They also install ground mount arrays and off-grid systems. As a SunPower® master dealer in Texas, Colorado, central Florida, and North Carolina, they provide high-quality solar technology with local expertise. Solar Service: Freedom Solar’s in-house service department caters to both residential and commercial solar energy needs. Their dedicated team of full-time, trained, certified, and licensed employees offers diagnostics, maintenance, upgrades, and monitoring for any PV system, regardless of the installer. You can contact them for a proposal with itemized pricing. Other Services: Backup Generators: Ensuring uninterrupted power supply during outages. Energy Efficiency Audits: Helping optimize energy usage. Mobile App: Providing convenient access to solar system information. Solar Battery Installation: Enhancing energy storage capabilities. Solar Panel Maintenance and Repair: Keeping your system in top condition. Solar Panel Removal and Reinstallation: Useful for roof repairs or remodels. System Monitoring: Keeping track of your solar system’s performance.
Online Presence and Engagement: Their website attracts 47462 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, CO, FL, VA, NC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Certified Tesla Powerwall Installer, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Freedom Solar Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Freedom Solar Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 80 | 4.0 |
| solarreviews.com | 330 | 4.2 |
| yelp.com | 115 | 3.6 |
| bbb.org | 5 | 2.5 |
| consumeraffairs.com | 187 | 4.4 |
| indeed.com | 76 | 3.0 |
| trustpilot.com | 1 | 3.3 |
| angi.com | No reviews | No reviews |
| birdeye.com | 1022 | 3.9 |
| Google reviews | 577 | 4.5 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Freedom Solar Power Reviews
| Company Website | freedomsolarpower.com |
| Year Founded | 2007 |
| Areas Served | TX, CO, FL, VA, NC |
| Services Offered | Residential Solar Panel Installation: Freedom Solar specializes in installing solar panels for residential homes, including complex projects such as rooftop solar panels on Spanish tile, standing seam metal solar panels, solar panels on corrugated roofs, solar panels on flat roofs, and other roof types. They also install ground mount arrays and off-grid systems. As a SunPower® master dealer in Texas, Colorado, central Florida, and North Carolina, they provide high-quality solar technology with local expertise. Solar Service: Freedom Solar’s in-house service department caters to both residential and commercial solar energy needs. Their dedicated team of full-time, trained, certified, and licensed employees offers diagnostics, maintenance, upgrades, and monitoring for any PV system, regardless of the installer. You can contact them for a proposal with itemized pricing. Other Services: Backup Generators: Ensuring uninterrupted power supply during outages. Energy Efficiency Audits: Helping optimize energy usage. Mobile App: Providing convenient access to solar system information. Solar Battery Installation: Enhancing energy storage capabilities. Solar Panel Maintenance and Repair: Keeping your system in top condition. Solar Panel Removal and Reinstallation: Useful for roof repairs or remodels. System Monitoring: Keeping track of your solar system’s performance. |
| Roofing service | – |
| Panel Options | Monocrystalline Solar Panels: These panels are made from a single crystal structure, resulting in high efficiency. Ideal for traditional rooftop solar installations due to their performance. Although they come with higher costs, their energy output justifies the investment. Main advantages: Efficiency and performance. Polycrystalline Solar Panels: These panels use silicon fragments rather than a single crystal. They are more cost-effective compared to monocrystalline panels. While their efficiency is slightly lower, they offer a budget-friendly option. Main advantages: Lower costs and versatility. Thin-Film Solar Panels: Lightweight and flexible, these panels are suitable for DIY projects or installations on RVs and boats. Their efficiency is lower, but their portability and flexibility make them appealing. Main advantages: Portability and flexibility. |
| Battery Installations | Lithium-Ion Batteries (LFP): These are the newest and most reliable solar batteries on the market. Suitable for both residential and commercial solar storage. Known for their high energy density, efficiency, and longevity. LFP batteries can withstand a range of temperatures, making them versatile. Although they come with a higher price tag, their reliability justifies the cost. Main uses: Residential and commercial energy storage. Nickel-Cadmium Batteries: Uncommon for home and business solar storage. Typically found in large-scale industrial settings and even aircraft. Known for being low-maintenance and capable of functioning in extreme temperatures. |
| Certifications | Certified Tesla Powerwall Installer |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A |
| Warranty | 25-year workmanship warranty, 25-year no leak guarantee, 30-year solar panel warranty, 30-year production warranty |
Freedom Solar Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 47,462 | 2 | 33 | 0.56 | 34.72% | 58.62% | 0.88% | 4.03% | 0.09% | 1.65% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
Freedom Solar Power Social Media
What do Customers Say about the Freedom Solar Power?
Positive Aspects:
Quality Craftsmanship: Freedom Solar prides itself on delivering top-notch solar and backup power solutions.
End-to-End Service: They offer comprehensive services from design to installation.
Transparent Communication: Customers appreciate their straightforward approach and effective communication.
Negative Aspects:
Dishonesty: Some customers report dissatisfaction with the company’s honesty and adherence to contractual agreements.
Service Issues: Getting post-installation service can be challenging, especially in Texas.
Positive Criteria:
Professionalism: Customers appreciate the superior professionalism exhibited by Freedom Solar Power during installations.
Quality Panels: The company uses top-tier SunPower panels, which are highly regarded in the industry.
Installation Quality: Many customers report smooth installation processes and commendable panel performance.
Negative Criteria:
Product Support: Some customers express dissatisfaction with product support from Freedom Solar. Issues related to the Solar AP (monitoring system) have been reported.
Deficient Wiring: A specific concern involves deficient wiring of the Solar AP, leading to inaccurate solar power generation readings.
Lack of Response: Despite efforts to seek assistance, customer service responsiveness has been lacking for certain individuals.
Positive Reviews:
Exceptional Customer Service: Renne Rose and the entire Freedom Solar Power team are lauded for their exceptional customer service. From start to finish, they promptly address questions and provide timely assistance.
Professional Installation: Customers appreciate the professionalism exhibited during panel installations. The team ensures a seamless process and thoroughly explains the benefits of going solar.
Negative Reviews:
While there are overwhelmingly positive reviews, some customers have expressed concerns about:
Lack of Specific Names: Unfortunately, specific names of installers are not always remembered, making it challenging to give individual credit for excellent service.
Positive Aspects:
SunPower Master Dealer: Freedom Solar is a SunPower Master Dealer, which indicates their expertise and commitment to quality solar solutions.
NABCEP-Certified Team: Their team holds NABCEP certification, ensuring competence in solar installation.
High Satisfaction Rates: Freedom Solar has been recognized for Best Customer Service and Best for Installation.
Negative Aspects:
Limited Residential Availability: Residential products are only available in five states (Texas, Colorado, Florida, North Carolina, and Virginia).
Consultation Required for Pricing: To obtain pricing information, a consultation with Freedom Solar is necessary.
Positive Reviews:
Texas Rancher Goes Solar: Tio Kleberg, a 7th-generation Texas rancher from the world-famous King Ranch, transitioned to solar power with Freedom Solar. The process was smooth, and Tio appreciated the reliability of the company.
Colorado Teacher Transforms Home: Justin Jajczyk in Aurora, CO, praised the spectacular customer service. Despite busy schedules, Freedom Solar accommodated convenient house visits and made the entire installation process a breeze.
Houston Home Powered Through Winter Storm: Ahmed, an oil engineering manager from Houston, TX, lauded the company’s excellent customer support. His solar and backup battery project was well-executed, especially during the severe winter storm.
Gaining Comfort in San Antonio: Bobi, a San Antonio resident, appreciated Freedom Solar’s 25-year guarantee and the flexibility to choose how much they wanted to offset their electric bill. Adjusting the thermostat for comfort while saving money became possible with solar power.
San Antonio Treehouse Powered By Freedom Solar: Darrell, from Floresville, Texas, opted for solar due to practicality and low maintenance. His eco-friendly home now produces more energy than it consumes.
Negative Reviews:
While most reviews are positive, some mention long wait times for installation and part replacements.
One user advises others to think twice about using Freedom Solar, although specific reasons are not provided.
Positive Aspects:
Industry-Leading Installer: Freedom Solar is recognized as an industry-leading solar installer with high customer satisfaction ratings. They have received over 2,000 5-star reviews.
Best Interest in Mind: Customers can rest assured that when they go solar with Freedom Solar, the company has their best interest in mind.
Negative Aspects:
Customer Service Challenges: Some customers have faced difficulties reaching out to Freedom Solar due to their growth and expansion. There seems to be a disconnect in customer service, especially when trying to contact someone in charge or obtain necessary services.
Inconsistent Local Representatives: The local representatives have changed multiple times for some customers since their panels were installed, leading to inconsistencies in communication and support.
Issues with Roof Replacement: When needing a new roof, customers have been required to pay in advance for removal and reinstallation. Additionally, there have been delays and rescheduling issues related to crew availability.
Unmet Installation Commitments: Some customers report waiting for installation for several months, which is unacceptable when they are paying for electricity instead of generating it.
Positive Aspects:
Flexible Schedule: Employees enjoy a lot of freedom with their work schedules.
Quality Products: Freedom Solar Power offers high-quality solar products, even though they are the most expensive on the market.
Good Starting Point: For newcomers to the solar industry, it’s a decent place to begin.
Negative Aspects:
High-Pressure Sales: The company engages in high-pressure in-home sales.
Seasonal Layoffs: Expect layoffs during the fall due to the seasonal nature of the product.
Management Issues: Some managers lack valid experience in solar and exhibit favoritism.
Low Pay: The pay is reportedly lower compared to other workplaces.
Lack of Safety Orientation: Safety concerns have been raised by employees.
Job Security Concerns: Managers and HR personnel seem to have job security, while others face uncertainty.
Tio Kleberg, a 7th-generation Texas rancher, transitioned to solar power with Freedom Solar. He appreciated the reliability of the company and the seamless process of going solar.
Justin Jajczyk from Aurora, CO, praised the spectacular customer service. Despite busy schedules, Freedom Solar accommodated their convenience during the installation process.
Ahmed, an oil engineering manager from Houston, TX, lauded the excellent customer support. His solar and backup battery project was well-executed, even during a severe winter storm.
Bobi in San Antonio, TX, valued Freedom Solar’s 25-year guarantee and the flexibility to choose how much to offset their electric bill. Adjusting their thermostat for comfort while saving on electricity became possible with solar power.
Darrell, whose eco-friendly home in Floresville, Texas, is powered by Freedom Solar, emphasized the use of high-yield and efficient panels for long-term sustainability.
Positive Criteria:
High Customer Satisfaction: Freedom Solar boasts a strong track record of satisfied customers.
Industry-Leading Installer: They are recognized as a top solar installation company.
Negative Criteria:
Climate-Related Upgrade: One customer mentioned upgrading to back-up batteries due to changing climate conditions.
Summarizing:
Do we recommend Freedom Solar Power services?
Expert Choice
Freedom Solar Power is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 5 states. With a foundation dating back to 2007 and a commitment to not using subcontractors, Freedom Solar Power offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
