Fusion Power Overview
Expert Score: 4.2/5
Founded in: 2017
Fusion Power, established in 2017, has been an active participant in the solar industry,
providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Fusion Power’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation; Solar Repair; Solar Inspection; Solar for Business, Education Institutions, Government, and Residential.
Online Presence and Engagement: Their website attracts 2185 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Fusion Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Fusion Power Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 5 | 4.0 |
solarreviews.com | 5 | 2.7 |
yelp.com | 88 | 2.6 |
bbb.org | 141 | 4.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 13 | 4.4 |
trustpilot.com | No reviews | No reviews |
angi.com | 5 | 5.0 |
birdeye.com | 1372 | 4.2 |
Google reviews | 1,109 | 4.4 |
Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Fusion Power Reviews
Company Website | fusionpowerco.com |
Year Founded | 2017 |
Areas Served | AZ, TX |
Services Offered | Solar Installation; Solar Repair; Solar Inspection; Solar for Business, Education Institutions, Government, and Residential. |
Roofing service | – |
Panel Options |
|
Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
Certifications | NABCEP, BBB |
Solar system leases service | – |
Expands dealership network | yes |
BBB Rating | A+ |
Warranty | 20- to 25-year – Warranties and 12- to 25-year – Warranties on inverters |
Fusion Power Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
2,185 | 1 | 35 | 0.66 | 50.75% | 29.47% | 0.60% | 5.37% | 0.04% | 13.77% |

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Fusion Power Social Media
What do Customers Say about the Fusion Power?
Positive Reviews:
- Customers highlight Fusion Power’s integrity, local presence, and reputation.
- They appreciate the company’s 25-year warranty and 10-year free removal & replacement service.
- One customer mentioned that their experience with Fusion Power was “200 percent overall better” than with another company.
Negative Reviews:
- Some customers have reported issues with savings and communication.
- One customer mentioned that they were not able to see a real savings on their bill and would have liked a better explanation about the first bill.
Positive Reviews:
- Customers have praised Fusion Power for using micro-inverters instead of string inverters and quality panels.
- The installers were described as quick, neat, and friendly.
- One customer mentioned that their experience with Fusion Power was “200 percent overall better” than with another company.
Negative Reviews:
- Some customers have reported issues with savings and communication.
- One customer mentioned that they were not able to see a real savings on their bill and would have liked a better explanation about the first bill.
- There were complaints about the company not returning calls and not scheduling service.
Positive reviews:
- Fusion Power is a vertically integrated solar provider that handles everything in-house.
- The company offers a wide selection of solar panels and inverters to maximize energy output while staying within the customer’s budget.
- Fusion Power is NABCEP-certified, ensuring its technicians are expertly trained.
- The company provides competitive industry warranties on its equipment and workmanship.
- Fusion Power offers various financing options to make solar more accessible for Arizona residents.
Negative reviews:
- Overengineered solar systems resulting in monthly payments higher than average utility costs.
- Lack of transparency on overall costs versus financial benefits.
- Poor customer service after the sale, with issues not being resolved even after multiple attempts.
- Technicians not properly setting up the solar system, leading to ongoing problems.
Positive Reviews:
- Customers appreciate the kind, patient, and knowledgeable staff.
- The staff’s willingness to help with questions about the app and other issues is highly praised.
Negative Reviews:
- There were 23 customer complaints closed in the last 3 years, with 14 closed in the last 12 months.
- A recent complaint was about unwanted phone calls from the company, despite requests to be placed on a do not call list.
Positive Reviews:
- Employees appreciate the positive and supportive work environment.
- The company is praised for its one-on-one coaching and individual improvement focus.
- Employees also enjoy the daily and weekly bonuses.
Negative Reviews:
- Some employees have reported unrealistic expectations and high turnover.
- There were complaints about repeatedly calling the same leads.
- Some employees felt there was favoritism in the distribution of leads.
Positive Reviews:
- Customers appreciate the friendly and engaging group that always goes the extra mile to ensure customer satisfaction.
- The team is praised for their knowledge and efficiency.
- Customers are satisfied with the quality of work and the professionalism of the team.
Negative Reviews:
- One customer was disappointed with the lack of response to a quote request.
Positive reviews:
- Exceptional professionalism and knowledge of the team
- Thorough assessment of energy needs and customized solar solution
- Efficient and well-coordinated installation process
- Positive impact on energy bills and home comfort
- User-friendly monitoring system
Negative reviews:
- Poor customer service and lack of communication
- Pushy sales tactics and rude remarks from representatives
- Delays in the installation process
- Lack of transparency around pricing and financial benefits
- Failure to address issues after the installation
Positive reviews:
- Exceptional professionalism and expertise of the team
- Efficient and well-coordinated installation process
- High-quality solar panels and positive impact on energy bills
- Responsive and helpful customer support
Negative reviews:
- Pushy and misleading sales tactics
- Lack of responsiveness after installation
- Issues with completing the job in a timely manner
- Concerns about the accuracy of promised savings and tax credits
Summarizing:
Do we recommend Fusion Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Fusion Power is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Fusion Power stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?

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