Fusion Solar Energy Overview
Expert Score: 4.3/5
Founded in: 2018
Fusion Solar Energy, established in 2018, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Fusion Solar Energy’s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including roosing, solar installation, solar repair, solar maintenance, critter guard, removal, reinstall
Online Presence and Engagement: Their website attracts 651 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NJ, DE, PA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of A-, reflecting their industry compliance and service quality.
Whether you’re considering Fusion Solar Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Fusion Solar Energy Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 0 | 0 |
yelp.com | 1 | 1 |
bbb.org | 3 | 5 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 32 | 4.3 |
Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Fusion Solar Energy Reviews
Company Website | fusionsolarenergy.org |
Year Founded | 2018 |
Areas Served | NJ, DE, PA |
Services Offered | roosing, solar installation, solar repair, solar maintenance, critter guard, removal, reinstall |
Roofing service | yes |
Panel Options | – |
Battery Installations | – |
Certifications | – |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A- |
Warranty | – |
Fusion Solar Energy Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
5,320 | 1 | 12 | 0.91 | 8.09% | 0.3885091076 | 0.55% | 45.34% | 0.04% | 7.12% |
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Fusion Solar Energy Social Media
What do Customers Say about the Fusion Solar Energy?
Positive Criteria:
- Professionalism and Expertise: Customers often appreciate knowledgeable and professional staff who can explain the installation process clearly.
- Efficiency: Timely and efficient installation processes are frequently praised.
- Cost Savings: Many customers highlight the long-term savings on energy bills as a significant benefit.
- Customer Service: Responsive and helpful customer service is a common positive point.
Negative Criteria:
- Initial Costs: High upfront costs for installation can be a common complaint.
- Maintenance Issues: Some customers report issues with maintenance and repairs.
- Sales Tactics: Aggressive sales tactics can be a turn-off for potential customers.
- Delays: Delays in installation or activation can lead to dissatisfaction.
Positive Criteria:
- Professional Installation: Customers often commend the professional and efficient installation services.
- Customer Support: Positive reviews frequently mention responsive and helpful customer service.
- Energy Savings: Many customers appreciate the noticeable reduction in their energy bills.
- Quality Products: High-quality solar panels and equipment are often highlighted as a positive aspect.
Negative Criteria:
- High Initial Costs: Some customers express concerns about the high upfront costs of solar panel installation.
- Service Delays: Delays in installation or service appointments can lead to dissatisfaction.
- Maintenance Issues: Occasional complaints about the need for frequent maintenance or repairs.
- Billing Discrepancies: Some customers report issues with billing or unexpected charges.
Positive Aspects:
- Professionalism: Many customers praised the company’s professionalism and the expertise of their staff. They appreciated the clear communication and thorough explanations provided throughout the installation process.
- Efficiency: Several reviews highlighted the efficiency of the installation process, noting that the team completed the work on time and with minimal disruption.
- Quality of Products: Customers were generally satisfied with the quality of the solar panels and other equipment, mentioning that they felt confident in the durability and performance of the products.
- Customer Service: Positive feedback often mentioned the helpful and responsive customer service, with representatives being described as friendly and accommodating.
Negative Aspects:
- Delays: Some customers experienced delays in the installation process, which led to frustration. These delays were sometimes attributed to supply chain issues or scheduling conflicts.
- Communication Issues: A few reviews mentioned difficulties in communication, such as not receiving timely updates or having trouble reaching customer service.
- Cost: While many found the pricing fair, a few customers felt that the cost was higher than expected or compared to competitors.
Summarizing:
Do we recommend Fusion Solar Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Fusion Solar Energy is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Fusion Solar Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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