Gold Rush Energy Solutions overview
The mission of Gold Rush Energy Solutions is to equip individuals with cutting-edge renewable technologies so that they may have more prosperous lifestyles.What Gold Rush Energy Solutions has to say about itself
Our primary goal is to create a work environment that encourages a pleasant, simplified experience for both staff and clients. We only use skilled experts, so you know you can trust the results. We want our clients to feel fortunate that they found us. Our mission is to provide a flawless installation service, delivered by trained experts that really care about their clients. We strive hard to provide the most affordable prices in the industry without sacrificing quality.Gold Rush Energy Solutions Solar Review
| Year Started | 2016 |
| Company Website | goldrushenergy.com |
| Service Areas | CA |
| Service Types | Installation, Financing, Construction, Roofing, Electrical Contracting, General Contracting, Solar Repair & Maintenance, Community Solar |
| Types Panels | monocrystalline, polycrystalline, thin-film amorphous, and bifacial solar panels |
| Backup Battery | lithium-ion batteries |
| Certifications | NABCEP, SEIA, SRCC |
Gold Rush Energy Solutions website review
The website has a contemporary, polished appearance. The material is sorted and presented in a clear, simple style with obvious calls to action. The usage of top-notch photos and videos contributes to the website's overall improvement in aesthetic appeal. The website's material includes comprehensive information on the company's staff, services, and projects. The website functions well and is free of any glaring bugs or technical concerns. Additionally, the website is mobile-friendly, which is advantageous. The website seems to be generally well-designed, educational, and user-friendly, which favorably impacts the business's online image and aids in luring new clients.Gold Rush Energy Solutions price policy
| Packages | residential system will cost between $15,000 and $30,000 |
| Payment options | check, credit card, or PayPal |
| Payment discounts | state and federal tax credits, utility rebates, and financing options |
Gold Rush Energy Solutions online reputation
Gold Rush Energy Solutions seems to have garnered mixed evaluations from its consumers, based on the customer reviews supplied. Customers provide both good and negative feedback. Some consumers reported issues with the installation procedure, with one client concerned about a roof leaking following the wet season. Another customer was dissatisfied with the poor pace and lack of information after the signing of the contract. A third customer lost money as a result of a missed meeting with no follow-up from the organization. Some customers, on the other hand, have had great experiences with the organization. Gold Rush Energy Solutions was the most cheap alternative for solar panels for one client, who was also delighted with the installation procedure. Another client experienced a hardware problem that the company's support personnel immediately remedied. Despite the fact that his project was canceled, one client applauded the organization for providing great customer service. Overall, Gold Rush Energy Solutions seems to have room for improvement in terms of engaging with consumers and guaranteeing a smooth installation procedure. Customers who were pleased with the company's offerings and customer assistance, on the other hand, had a favorable experience."I'm disappointed. Hopefully their installers are excellent. They worked quickly and professionally on the bottom level, but I'll have to wait for the wet season to see whether the roof leaks. I think their agency cheated us, or maybe both. We chose Gold Rush Energy Solutions for their incentives. $1000 cash-back when we join up, $500 each referral, and a 3-month loan payment return. After what happened, we suspect we'll receive those rewards, but not the referral. We didn't receive the $1000 cash-back since they upgraded our primary panel. We didn't learn this until we asked their representative for cash-back. We were informed the upgrade cost roughly $1800 (discounted), so he would use the $1000 cash-back and pay the rest (do I owe him a favor?). If there are revisions, they must notify us and agree beforehand. They never notified us they upgraded our main panel before, during, or after installation. The excuse is illogical. Based on our electrical system, the installer constructed the solar system. They should have told us we needed a main panel update by then. We were sent by a family friend, who earned her cash-back but is still working on the recommendation. The agent has several reasons for not giving the referral reward yet." - nemesis
"The permission and installation procedure went off without a hitch. Some of the panels were malfunctioning, as I discovered. That's why I had them look into it for me. After investigation, they reported that two panels are underperforming and promised to replace them as soon as possible. No follow-up calls have been made in over two months. I have phoned three times and each time been told the same thing: that processing is pending till the firm is ready. After reading the positive feedback about the organization, I decided to work with them in hopes of a satisfying outcome." - Kartik
"They have been in the slower panel business for 3.5 months due to the fact that they are still just in the permission phase. Considering how long it has been since we signed the contract, I figured we would at least be starting construction by now. Nope." - Andrew
"I was supposed to meet with someone at 9 a.m. on September 6, and no one showed up. When I phoned and left a message, nobody got back to me. No one at the office when I visited! They clearly do not need me or my money! Staying at home waiting for the appointment lost me $1000.00 in earnings, which is a major setback." - John
"From what I can see, they are really busy at the moment. Ben was really kind on the first conversation, but despite my repeated attempts to contact them, I never heard back from them. That's why I'm leaving them out of my quotation request." - Claire
"They were prompt with the initial contract and installation, and provided thorough explanations of the solar panels and generator.was a smart decision on my side.eliminated my pge expense for 11 months." - christine
"When comparing prices for solar panels, Gold Rush's offer was the most reasonable we received. We found the perfect balance of cost, quantity, and quality in their solar panels, as well as in their overall reputation. There were no hiccups during the installation of the panels; the crew did a great job. Our solar panels were activated and we began producing solar energy at long last. All along, we had the support of the Gold Rush crew. For your solar energy requirements, we advise employing them." - BC
"Our PV system was expertly installed by Gold Rush, and their support staff is responsive and helpful. To ensure we had a working system as soon as possible, they went above and above to fix a hardware issue that was not their responsibility. Mark and Mitch, the installers, were fantastic. Even Nathan in IT is fantastic." - Dave
"On March 31st, 2022, I checked the SolarEdge app and saw that our solar panels were not generating any electricity. As it turned out, that day was March 24th. Gold Rush Energy promised to send Nate out the next day when I called. But Nate didn't show up, and he didn't phone to cancel. For kicks, I examined the circuit breaker and sure enough, it had been tripped. The breaker was reset, and electricity was immediately restored. But our solar power failed again a week later on April 4, 2022. After my second call to Gold Rush Energy, Tim was sent to have a look. He showed up within an hour, examined the breaker, and discovered the connection to be sloppy, which he then fixed. The lights have come back on. I really should have asked for Tim from the outset." - Herrmann
"The customer service I received from Gold Rush Energy Solutions was the greatest I've ever experienced. I hired them via a contracted salesman to install solar panels on my prefabricated house. Most solar energy providers completely ignore me since I live in a mobile home. Despite Gold Rush's best efforts, SMUD ultimately rejected our proposal after many weeks of preparing. The contractual salesman and I had a tense working relationship. Salesperson's email was so cutting that CMO and CEO made direct contact with me to apologize. Gold Rush went above and above to cancel my project and reimburse my cash despite their substantial commitment in the business. Gold Rush LOST MONEY on me, however they still cared whether I was happy with the service they provided. Such a focus on the satisfaction of the consumer is unheard of in modern company. I think Gold Rush Energy Solutions will always be honest and forthright in their business transactions with you." - Satisfied
Gold Rush Energy Solutions Social media
| facebook.com | linkedin.com |
| Energy-saving and renewable energy solutions are provided by Gold Rush Energy Solutions, a business with offices in Billings, Montana. The business' Facebook page has been active at least since 2017 and seems to be updated frequently.There are 750 followers on the page, indicating a moderate level of participation. The majority of consumers seem to have favorable things to say about the company's services, applauding its professionalism, knowledge, and attention to detail.Additionally, the page is frequently updated with postings that highlight their initiatives and services. Before-and-after images of completed projects are frequently included in posts, along with links to informative articles and sources on energy efficiency and renewable energy.Overall, it looks like Gold Rush Energy Solutions' Facebook page is a terrific tool for the business to stay in touch with its clients and potential clients. It delivers a clear view of the business and its offerings, offers useful energy-related information, and gives users a simple option to leave feedback. | Energy-saving and renewable energy solutions are provided by Gold Rush Energy Solutions, a business with offices in Billings, Montana. Since at least 2019, the business has had a LinkedIn page, which appears to be updated frequently. With 176 followers, the page has a decent level of involvement from its audience. Positive customer reviews are provided on the page, which suggests that the majority of clients they have served are happy. Additionally, the page is frequently updated with postings that highlight their initiatives and services. Before-and-after images of completed projects are frequently included in posts, along with links to informative articles and sources on energy efficiency and renewable energy. Overall, it looks like Gold Rush Energy Solutions' LinkedIn page is a terrific tool for the business to stay in touch with its clients and new clients. It delivers a clear view of the business and its offerings, offers useful energy-related information, and gives users a simple option to leave feedback. |
| - Subscribers |
Gold Rush Energy Solutions average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | 23 | 4.5 |
| solarreviews.com | 43 | 4.39 |
| solartribune.com | 44 | 4.2 |
| yelp.com | 53 | 3.8 |
| Google reviews | 76 | 4.5 |
| AVG | 4.3 |
Gold Rush Energy Solutions Pros & Cons
- Quality equipment and installation
- Variety of payment and financing methods
- Discounts and bonuses available
- Relatively high initial costs
- Long term commitment
- Limited service area
Gold Rush Energy Solutions Final Conclusions
Judging by the mixed customer reviews, Gold Rush Energy Solutions has both satisfied and dissatisfied customers. While some customers expressed their disappointment with the company's service and follow-up, others praised their professionalism, experience and reasonable prices. It is worth noting that some customers have had problems with faulty equipment, installation delays, and poor communication with the company. However, it seems that Gold Rush Energy Solutions has made an effort to address customer concerns and provide satisfactory solutions to their problems. Overall, it is clear that Gold Rush Energy Solutions has room for improvement in certain areas, but they also have a solid foundation on which to build and continue to provide quality solar energy solutions to their customers.Gold Rush Energy Solutions locations
| Main Address | 4911 Windplay Dr. Suite IV, El Dorado Hills, CA 95762 |
| Phone Number | 8665576937 |
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