Golden Group Roofing Overview
Expert Score: 5/5
Founded in: 2012
Service Areas: MA
Services they provide: ROOFING, SIDING, SOLAR
Certifications & Licences: BBB, SELECT shingle master
Golden Group Roofing, established in 2012, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Golden Group Roofing’s Offerings
Customer Experience: With an average rating of 5, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including ROOFING, SIDING, SOLAR.
Online Presence and Engagement: Their website attracts 34248 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, SELECT shingle master, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Golden Group Roofing for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Golden Group Roofing Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 17 | 5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 172 | 5 |
| birdeye.com | 50 | 5 |
| Google reviews | 157 | 5 |
| Expert Score | 5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Golden Group Roofing Reviews
| Company Website | goldengrouproofing.com |
| Year Founded | 2012 |
| Areas Served | MA |
| Services Offered | ROOFING, SIDING, SOLAR |
| Roofing service | yes |
| Panel Options | – |
| Battery Installations | – |
| Certifications | BBB, SELECT shingle master |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Residential certified roofing contractors providing a 25-year craftsman labor warranty and 100% satisfaction guarantee. |
Golden Group Roofing Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5,845 | 0 | 0 | 0.68 | 60.35% | 0.3964992289 | 0 | 0 | 0 | 0 |
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Golden Group Roofing Social Media
What do Customers Say about the Golden Group Roofing?
Positive Reviews:
- Professional Service: Many customers appreciate the professionalism and quality of service provided by Golden Group Roofing. They mention timely installations, efficient communication, and skilled staff.
- High-Quality Work: Positive reviews highlight the high-quality roofing repairs and installations performed by the company. Users are satisfied with the durability and performance of their roofs.
- Community Investment: Some customers appreciate that Golden Group Roofing invests in the community, employees, and the environment. This commitment to local values resonates with clients.
Negative Reviews:
- Communication Challenges: A few users report communication issues with Golden Group Roofing. Delays in responding to inquiries or lack of clear information have been mentioned.
- Installation Delays: Negative reviews mention delays in installation schedules. Some customers had to wait longer than expected for their roofing projects to be completed.
- Billing Problems: A handful of users encountered billing issues, such as incorrect charges or delays in processing payments.
Positive Criteria:
- Great Service: Some users have had very positive experiences with Golden Group Roofing. They appreciate the efficient and thorough work provided by the team. For instance, one customer mentioned that workers completed a three-floor job at an amazing pace, which was a great investment.
- Eco-Friendly Products: Another positive aspect is the use of eco-friendly products. Customers value this environmentally conscious approach when it comes to roofing services.
Negative Criteria:
- Customer Service Issues: Unfortunately, there have been negative experiences as well. One user expressed frustration with Angi’s customer service. They faced challenges in canceling their contract and were auto-renewed without consent. Lack of proper record-keeping added to their frustration.
- Quality Decline: Some users feel that Angi has gone downhill. Complaints include contractors refusing to finish jobs and delays in refund processing.
Positive Criteria:
- Easily Monitored Platform: Users appreciate that Birdeye can be easily monitored and understood by most who use the platform. Having all customer reviews in one place is beneficial, and automated responses for incoming reviews are a plus.
- Great Tech Support: Some users have praised Birdeye’s tech support, reporting quick issue resolution and effective assistance.
Negative Criteria:
- Cancellation Difficulties: A few negative reviews highlight difficulties with cancellation. Some users claim that Birdeye makes it extremely hard to cancel, even when they’ve attempted multiple times. There have been complaints about changing Zoom call times without notice and refusal to cancel via email, contrary to their contract.
- Refusal to Cancel: Another user states that Birdeye refused to let them cancel, despite multiple attempts. They recommend staying away from the company.
Positive Criteria:
- Easily Monitored Platform: Users appreciate that Google My Business provides an easy-to-use location for managing their business online. From a single dashboard, business owners can edit their business information on Google, share updates with customers, and gain insights into how people find their business.
- Insights on Customers: Business owners can understand how people interact with their content, including the number of times customers find their business on Google and trends over time. This information helps businesses reach more of the right customers.
Negative Criteria:
- Review Management Challenges: Some negative reviews highlight difficulties in managing reviews. Business owners report issues with review removals and review status checks. However, this seems to be a common challenge across various platforms.
- Limited Availability: It’s important to note that reviews are only available in certain contexts, such as Google Maps and Search. Some users may find this limitation frustrating.
Summarizing:
Do we recommend Golden Group Roofing services?
Expert Choice
Golden Group Roofing is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 2012 and a commitment to not using subcontractors, Golden Group Roofing offers warranties ranging from 1-24 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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