HCI Solar Overview
Expert Score: 4.5/5
Founded in: 2007
HCI Solar, established in 2007, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: HCI Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar, Commercial solar, Battery Backup Systems
Online Presence and Engagement: Their website attracts 462 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering HCI Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
HCI Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 13 | 5.0 |
solarreviews.com | No reviews | No reviews |
yelp.com | 16 | 4.1 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 2 | 4.0 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
HCI Solar Reviews
Company Website | hcisolarusa.com |
Year Founded | 2007 |
Areas Served | CA |
Services Offered | Residential Solar, Commercial solar, Battery Backup Systems |
Roofing service | – |
Panel Options | Monocrystalline, polycrystalline, thin-film solar panels |
Battery Installations | Battery Backup Systems: These systems store excess energy generated by your solar panels to provide power during outages. Grid Management Systems: These systems help manage energy usage and reduce peak demand charges. Off-Grid Systems: Ideal for locations without grid access, these systems rely entirely on solar panels and battery storage. Micro-Grid Systems: These systems are designed for both residential and industrial applications, providing a reliable and autonomous energy solution. |
Certifications | BBB |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | – |
HCI Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
462 | 1 | 0 | 0.43 | 42.11% | 37.70% | 0.77% | 11.59% | 0.18% | 6.74% |
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HCI Solar Social Media
What do Customers Say about the HCI Solar?
Positive Aspects:
- Professionalism and Craftsmanship: Customers value the high level of professionalism and craftsmanship in their solar PV installations. Each project is overseen by an onsite project manager, who ensures quality from beginning to end.
- Customer Service: Reviewers praise the excellent customer service, stating that the staff is knowledgeable, responsive, and accommodating, even on weekends.
- Efficiency: Many customers are impressed with the fast service, with some projects completed within two weeks, significantly quicker than other companies.
- Quality Components: HCI Solar uses high-quality components, which customers find reliable and efficient.
Negative Aspects:
- Installation Delays: While the majority of reviews are excellent, a few customers have complained about installation delays, which can be unpleasant.
- Communication Issues: Some reviewers noted occasional communication lapses, particularly during busy periods.
Positive Aspects:
- Professionalism and Expertise: Customers frequently commend the professionalism and expertise of the staff. They appreciate the knowledgeable and courteous service provided throughout the installation process.
- Quality of Work: Many reviewers highlight the high quality of the solar installations, noting that the systems are well-designed and efficient.
- Customer Support: Positive feedback often mentions the responsive and helpful customer support, which assists with any issues or questions promptly.
Negative Aspects:
- Installation Delays: Some customers have experienced delays in the installation process, which can be a source of frustration.
- Communication Issues: A few reviewers have noted lapses in communication, particularly during busy periods, leading to misunderstandings or delays in project timelines.
Positive Criteria:
- Excellent Service: Many reviews highlight the excellent customer service, with staff being knowledgeable and responsive to inquiries.
- Fast Completion: Several customers complimented the speedy turnaround time for project completion, which was often faster than rival organizations’ estimations.
- Clear Communication: The organization is complimented for maintaining clear and excellent interaction throughout the project.
Negative Criteria:
- Specific Issues: A few reviews indicate particular concerns, such as delays or small installation problems, but these appear to be anomalies rather than the norm.
Summarizing:
Do we recommend HCI Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, HCI Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, HCI Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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