HES Solar review

HES Solar was an early innovator in solar power, energy storage, and electric vehicle (EV) charging, and it continues to be so today. Innovating in hardware, software, and applications, we only offer tried-and-true parts that have been validated by the industry and our own rigorous in-house testing and assessment.
HES Solar review

HES Solar overview

HES Solar was an early innovator in solar power, energy storage, and electric vehicle (EV) charging, and it continues to be so today. Innovating in hardware, software, and applications, we only offer tried-and-true parts that have been validated by the industry and our own rigorous in-house testing and assessment.

What HES Solar has to say about itself

Customers who have had success with HES Solar continue to offer us the highest praise imaginable by recommending us to their friends and family. We take great pride in the fact that most of our business comes from repeat customers and referrals. We've created a referral program to thank people who contribute to our expansion. Join the expansion of renewable energy consumption from San Diego County to Orange County to Riverside County and Los Angeles County by downloading the HES Solar app and becoming a HES Solar ambassador to assist us with our aim and earn commission incentives. HES Solar is one of the most reputable and successful solar design and installation companies in Southern California. The company was founded in 2001, back when a privately owned solar power plant was more of a project than a proven investment. If you're a company or household looking to reduce your power expenses, get more energy independence, and easily lessen your carbon footprint, we're the appropriate partner for you because of our excellent partnerships with leading solar equipment manufacturers.

HES Solar Review

Year Started2001
Company Websitehessolar.com
Service AreasCA
Service TypesSolar Repair & Maintenance
Types Panelsmonocrystalline and polycrystalline
Backup Batterylithium-ion batteries

HES Solar website review

The website design is clean, modern and easy to navigate. The website has well organized and informative content with clear headings and subheadings that make it easy to read and understand. The content covers various aspects of the company's solar energy services, including residential and commercial installations, financing options, and maintenance of solar panels. The site also provides information about the history, team and mission of the company. The site loads quickly and the menus and links are easy to find and use. The website also has a search feature that allows visitors to quickly find the information they need. Overall, the hessolar.com website appears to be well thought out, informative and easy to use.

HES Solar price policy

Packagesinstallation costs range from $2.50 to $4.00 per watt, with the average cost of a 6kW system ranging from $15,000 to $20,000
Payment optionscash, check, Visa, MasterCard, and American Express
Payment discountsdiscounts for cash payments and for customers who pay in full in advance

HES Solar online reputation

HES Solar seems confusing based on consumer feedback. Some customers have had great experiences working with the business, while others have had worse than ideal encounters. Some consumers have complained that their project managers have neglected to answer their emails, installed solar panels incorrectly, or have delayed replying after installation. One client complained that the business didn't follow up with him or her after the installation was finished. On the plus side, several clients have applauded the business for its informed sales people, qualified installers, and quick and effective service. One customer was very pleased with how fast the installation was finished in spite of the holiday, COVID, and permit procedures. In general, it seems that the degree of customer satisfaction with HES Solar may be influenced by elements such as the particular project manager allocated to the client and the openness of the lines of communication between the two parties. HES Solar has received positive reviews from some customers, but there have also been complaints from others about response times and communication.
"More info: University city hosted the 12/5/2022 installation. I assume HES has my record.I contacted HES solar in March but couldn't afford it. The sales rep responded well in September. After signing the deal promptly, things slowed down. My project manager didn't answer my emails and made errors with the solar panels. I was fortunate to catch the error by reading the contract attentively. She answered my email two weeks afterwards. HES offered to utilize an older panel with extra panels to compensate. No problem. Install the schedule. She was "kind" to inquire when was fine for me, but I replied her offered date wasn't acceptable since my daughter has her SAT exam and I can't be home for installation. "Next choice," she said. My "choice" day was silent. I know folks are worried, but we don't treat our HES contract customers that way. Installation and others were OK. Project managers are not customer-focused. Due to the project manager, I won't suggest HES to anybody. After signing the contract, HES will alter your mentality. I found it unpleasant." - Xi C.
"We are now finished. One week after the last follow-up, nothing. This business doesn't give a damn about its clients. Speak highly of putting things right. Nothing, you'd think the owner would have taken charge and handled things by now, but it seems like a huge giant NO. simply games." - Raymond M.
"I spoke with Robert (the salesman) seven weeks ago since the window for grandfathering NEM2 is fast closing. He first answered, but he has since stopped responding. They helped me with my first installation, and now I want to expand the size of my system. They must have more important and better occupations, and without them I doubt I'll be able to find someone else in time. Likewise reached out to their front desk and used the online form. Nothing.Avoid contacting HES about your solar needs." - Justin K.
"I'm not sure how well they do their task, but they have terrible response. replied to their inquiries on their website before continuing to wait. Over two weeks passed before a person asked if I "had a minute to chat." - Adam B.
"HES Solar's roofing quotation was "too good to be true" therefore we didn't use them. They utilize zoom for their quotation meeting and expect clients to know more about solar and roofs than they do. After emailing and asking further questions, the roofing quotation was nearly $2,000 more than the first estimate. excluding unexpected fascia or board repairs. Andrew Bakaine blamed us for "not providing enough information for an accurate quote" after we told them HES was the first company we spoke to and had no knowledge of the roof since previous owners did not provide. Unprofessionalism prompted this review." - Kayla C.
"This opinion is that of Sheri Rose, my mother-in-law, who had solar panels installed a few weeks ago. HES Solar on Balboa Avenue, South Dakota. They were wonderful to work with and excellent installers. Definitely a recommendation. I'm grateful." - Jamaica C.
"We made the decision to go solar as a result of the SDG&E's skyrocketing pricing. HES outperformed all five of our bids, including a few with excellent evaluations. Triston Burton, our HES sales representative, was very knowledgeable about his industry and promptly returned our mails about any queries we had. He is a fantastic young guy who finds solutions. Ryan Hall, our case manager, kept us informed on the project's progress. With some delays caused by the weather and the number of customers who wanted solar before the April deadline, we began the solar project at the beginning of December and finished it in the middle of February. We decided on Q solar panels mounted on the ground. We take great pride in HES as our solar provider. They are prompt, competent, and trustworthy. Thanks for a job well done." - Alan H.
"Our system was installed by Home Energy Systems about two years ago, and we haven't received an energy bill. Ross in particular guided us through the whole process, including the rebate procedure, from beginning to end. Everyone was kind, professional, punctual, knowledgable, etc., and they all seemed to really enjoy their work. We have no qualms about suggesting Home Energy Systems to anybody thinking about going solar." - Lindsey C.
"Fantastic client service. Response time was quick, and everything was handled flawlessly. Everything was immediately authorized. They traveled all the way from South Dakota to meet me in LA County. It simply took a few of days to setup everything." - Michael Z.
"As the cost of operating the air conditioner increased, it was decided to install solar to the home this year. By coincidence, I came upon HES SOLAR, and I'm pleased I did. On December 21st, I signed the contract, and as of today, February 16th, I am simply awaiting SDG&E's approval to turn on the electricity. This was quick in light of the holidays, COVID, planning, permits, and inspection needs. They performed a fantastic job installing it in only one day. They pay outstanding attention to detail. Save a lot of time and stress for yourself. HES is the best solar business you can find." - Steve Mitschke S.

HES Solar Social media

YouTube Channel 45 Subscribers

HES Solar average reviews

SourceVotesAvg. Score
energysage.comNo reviewsNo reviews
solartribune.comNo reviewsNo reviews


HES Solar Pros & Cons

  • the system may not produce as much power as promised
  • installation can be expensive
  • the system may not be eligible for some tax credits
  • no initial maintenance costs
  • no personal expenses
  • increasing the value of your property

HES Solar Final Conclusions

In summary, HES Solar's efforts have been crucial in encouraging the use of renewable energy sources, particularly solar energy. Throughout California, the business has served both residential and commercial clients with premium solar installations, energy storage options, and other associated services. By assisting clients in lowering their carbon footprints and saving money on energy costs, HES Solar has shown its dedication to sustainability. In general, HES Solar's work is admirable and has been essential to the growth of solar energy in California and beyond.

HES Solar locations

Main Address9085 Aero Dr, Suite A, San Diego, CA 92123
Phone Number619.692.2015

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