Multi-Location Company.
Hooked on Solar Overview
Expert Score: 4.2/5
Founded in: 1985
Service Areas: CA
Services they provide: Solar Power Installations: They install SunPower® solar panels, which are known for their industry-leading output and efficiency. Tesla Powerwall Installations: As certified installers, they offer Tesla Powerwall installations. The combination of solar energy and Powerwall can independently power your home day and night. Consultation and Education: Their team of consultants are dedicated to educating consumers about solar power and helping them determine if solar is right for them. Design and Installation: Their professional team consists of system designers and installers who ensure each system is designed and installed to the highest standard. Warranty: They offer industry-leading warranties on product, production, and workmanship.
Certifications & Licences: SunPower Master Dealer and Tesla Powerwall Certified Installers12.
Hooked on Solar, established in 1985, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Hooked on Solar’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Power Installations: They install SunPower® solar panels, which are known for their industry-leading output and efficiency. Tesla Powerwall Installations: As certified installers, they offer Tesla Powerwall installations. The combination of solar energy and Powerwall can independently power your home day and night. Consultation and Education: Their team of consultants are dedicated to educating consumers about solar power and helping them determine if solar is right for them. Design and Installation: Their professional team consists of system designers and installers who ensure each system is designed and installed to the highest standard. Warranty: They offer industry-leading warranties on product, production, and workmanship..
Online Presence and Engagement: Their website attracts 23152 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SunPower Master Dealer and Tesla Powerwall Certified Installers12., and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Hooked on Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Hooked on Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 2 | 1 |
| solarreviews.com | 57 | 4.49 |
| yelp.com | 94 | 3.9 |
| bbb.org | 5 | 3.76 |
| consumeraffairs.com | 2224 | 4.2 |
| indeed.com | 156 | 3.8 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 4 | 5 |
| birdeye.com | 17 | 4.7 |
| Google reviews | 113 | 4.2 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Hooked on Solar Reviews
| Company Website | sunpowerca.com |
| Year Founded | 1985 |
| Areas Served | CA |
| Services Offered | Solar Power Installations: They install SunPower® solar panels, which are known for their industry-leading output and efficiency. Tesla Powerwall Installations: As certified installers, they offer Tesla Powerwall installations. The combination of solar energy and Powerwall can independently power your home day and night. Consultation and Education: Their team of consultants are dedicated to educating consumers about solar power and helping them determine if solar is right for them. Design and Installation: Their professional team consists of system designers and installers who ensure each system is designed and installed to the highest standard. Warranty: They offer industry-leading warranties on product, production, and workmanship. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | A-Series: The A-series is the leader of the pack with the world’s first 400 W solar panels. X-Series: X-series panels offer 22.8% efficiency and panels range up to 370 W. E-Series: The E-series is a great all-rounder and a best-seller. P-Series: The P-Series is another type of solar panel offered by SunPower. |
| Battery Installations | Lithium-ion Batteries: Lithium-ion batteries have become the predominant choice for home energy storage due to their high energy density. Lithium Iron Phosphate (LFP) Batteries: These are a type of lithium-ion battery that have a different chemical composition, offering benefits such as improved thermal and chemical stability. Lead Acid Batteries: These are a tried and tested technology that’s been used for decades in various applications. Deep Cycle AGM Batteries: These batteries are designed for regular deep discharging and recharging, making them suitable for solar power storage. |
| Certifications | SunPower Master Dealer and Tesla Powerwall Certified Installers12. |
| Military discounts | yes |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | yes |
| BBB Rating | A+ |
| Warranty | 25 year warranty for everything on your roof (including panels, microinverters and racking) and 10 years for everything not on your roof (storage and monitoring) |
Hooked on Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 5,868 | 0 | 111 | 0.24 | 98.65% | 1.35% | – | – | – | – |
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Hooked on Solar Social Media
What do Customers Say about the Hooked on Solar?
Customers appreciate the company’s industry-leading 25-year warranty, high-efficiency solar panels, and superior customer service. The company’s solar solutions are praised for their quality and value.
However, SunPower’s products are considered expensive, which might not be suitable for those on a budget. Despite the high cost, many customers believe that the efficiency and performance of SunPower’s solar panels justify the investment.
Positive Aspects:
High-performance panels
Longevity of the company
Wide availability
Excellent warranty
Negative Aspects:
Higher cost compared to other companies
Limited equipment options
Some customers have reported poor customer service
Positive reviews highlight the company’s professionalism, quality of installation, and excellent customer service. Customers appreciated the company’s comprehensive services, from evaluation and design to installation and interconnection.
Positive aspects include a comprehensive transferable warranty, a variety of finance options, and a broad international dealer network. However, the level of service may vary among dealers, and “master dealers” are not available nationwide. Some customers have praised the professionalism and knowledge of the staff.
Positive Aspects:
Highest Quality Panels: SunPower installs high-quality Maxeon panels, ensuring optimal performance and durability.
Outstanding Customer Support: Customers appreciate SunPower’s responsive and helpful customer service.
Best-in-Class Warranty: SunPower offers an impressive 40-year warranty on their panels.
Negative Aspects:
Limited Service Area: While SunPower operates across the United States, it is available in 22 states.
Not the Most Affordable: Although SunPower provides top-tier quality, some customers find their prices less affordable compared to other options.
Positive Aspects:
Employee Treatment: SunPower treats its employees well, providing meaningful training and support.
Compensation and Benefits: Employees appreciate good pay and benefits.
Work-Life Balance: SunPower offers flexibility in work-life balance that cannot be beaten.
Negative Aspects:
Limited Career Growth: Some employees mention poor management, no clear communication, and limited career growth opportunities.
Service Area Limitations: SunPower operates in 22 states, which may be a limitation for potential customers.
Positive Aspects:
Master Dealer: SunPower by Hooked On Solar-Lincoln is a Master Dealer, hand-picked from SunPower’s Elite Dealers. They receive the highest level of training and are committed to customer satisfaction, installation quality, and service excellence.
Expertise: With 14 years of trusted experience, they specialize in professionally designing and integrating solar electric photovoltaic (PV) systems directly connected to the utility grid.
Transparent Information: They take the time to explain the pros and cons of all financial programs available, ensuring customers make informed decisions.
Efficient Systems: Customers benefit from the most simple, convenient, reliable, and economical solar PV systems on the market.
Negative Aspects:
None of the reviews specifically mention negative experiences with SunPower by Hooked On Solar-Lincoln.
Positive Reviews:
Increased Business: Many users have reported that their business has grown significantly after using SunPowerCA’s services. The various offerings, including effective review requests, live chat leads, and social media assistance, have contributed to this success.
Responsive Support: Customers appreciate the excellent support provided by SunPowerCA. Whenever they onboard new services, the support team is readily available to assist and resolve any issues.
Negative Reviews:
Renewal Challenges: Some users find it difficult to cancel their annual contracts with SunPowerCA. The renewal process can be cumbersome, leading to frustration.
Expectations vs. Reality: A few customers mention that SunPowerCA’s promises don’t always align with the actual system performance. While the platform offers various features, some users feel that the results fall short of expectations.
Positive Aspects:
Accurate Navigation: SunPowerCA.com has been praised for providing accurate directions and navigation through Google Maps.
User-Friendly Interface: Customers appreciate the intuitive interface, making it easy to find locations and plan routes.
Real-Time Updates: The app’s real-time traffic updates help users avoid congestion and find efficient routes.
Negative Aspects:
Occasional Glitches: Some users have reported occasional glitches or inaccuracies in route suggestions.
Battery Drain: A few customers mention that prolonged use of SunPowerCA.com can drain their device’s battery faster.
Limited Offline Features: While the app works well online, some users wish for more robust offline features.
Summarizing: Do we recommend Hooked on Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Hooked on Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Hooked on Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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