Multi-Location Company.
IES Texas Solar Overview
Expert Score: 4.6/5
Founded in: 1973
IES Texas Solar, established in 1973, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: IES Texas Solar’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They specialize in designing, installing, and maintaining solar energy systems for residential, commercial, and industrial clients. Solar Panel Repair: They offer repair services for existing solar panels. Home Energy Audit: They provide home energy audits to assess energy usage and efficiency. Solar Panel Cleaning: They offer cleaning services to maintain the efficiency of the solar panels. Energy Consultation: They provide consultations to help customers understand their energy needs and how solar energy can meet those needs. Off-Grid Solar: They also offer off-grid solar solutions.
Online Presence and Engagement: Their website attracts 2880 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, UL, NABCEP., and maintains a BBB rating of C+, reflecting their industry compliance and service quality.
Whether you’re considering IES Texas Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
IES Texas Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 4.5 |
| solarreviews.com | 31 | 4.3 |
| yelp.com | 3 | 3.7 |
| bbb.org | 1 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 44 | 4.7 |
| birdeye.com | 86 | 4.6 |
| Google reviews | 83 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
IES Texas Solar Reviews
| Company Website | iestxsolar.com |
| Year Founded | 1973 |
| Areas Served | TX |
| Services Offered | Solar Panel Installation: They specialize in designing, installing, and maintaining solar energy systems for residential, commercial, and industrial clients. Solar Panel Repair: They offer repair services for existing solar panels. Home Energy Audit: They provide home energy audits to assess energy usage and efficiency. Solar Panel Cleaning: They offer cleaning services to maintain the efficiency of the solar panels. Energy Consultation: They provide consultations to help customers understand their energy needs and how solar energy can meet those needs. Off-Grid Solar: They also offer off-grid solar solutions. |
| Roofing service | – |
| Tesla energy equipment installation | – |
| Panel Options | LG Solar, Canadian Solar, QCells, Panasonic. |
| Battery Installations | Enphase Battery. |
| Certifications | SEIA, UL, NABCEP. |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | C+ |
| Warranty | 25-year – Manufacturer’s warranty, with an expected lifespan of 30-40 years. |
IES Texas Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,390 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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IES Texas Solar Social Media
What do Customers Say about the IES Texas Solar?
energysage.com
Positive Reviews:
- IES Texas Solar was highly professional, respectful, friendly, and knowledgeable.
- They answered all solar system questions and provided the best solution to integrate old and new systems.
- The company oversaw the entire project to ensure productivity over the life of the system.
Negative Reviews:
- One customer had a poor experience with customer service.
- The system was not approved and needed fixing, but IES did not inform the customer about this.
- The customer was charged while the system was not active, and IES did not fulfill their promise to reimburse the payments.
solarreviews.com
Positive Reviews:
- Customers praised the sales process, stating that it was clear and they were not persuaded to buy more than needed.
- The price as quoted and the schedule were highly rated.
- Customers were satisfied with the quality of installation.
- The after-sales support was also appreciated.
- One customer mentioned that the crew who installed the panels were very friendly and professional.
Negative Reviews:
- A customer complained about horrible customer service, stating that IES installed their system but did not fix it until 4 months later.
- The same customer mentioned that they were charged by Sunlight while the system was not active.
- They also mentioned that IES promised to reimburse them for 3 months of payments made while the system was not active, but later backtracked on their promise.
yelp.com
Positive Reviews:
- Customers appreciate the company’s commitment to green energy and the detailed information provided through the app.
- The return on investment is seen as favorable, with customers expecting to recoup their system cost within approximately 10 years.
- Excellent customer service was noted, with prompt responses and professional installation.
- One customer had an outstanding experience with a representative who guided them through the whole process.
Negative Reviews:
- There were issues with system approval and fixing, which led to unnecessary charges for one customer.
- The company was reported to have backtracked on a promise to reimburse payments made while the system was not active.
- Some customers experienced poor customer service after installation, with ignored calls, texts, voicemails, and emails.
consumeraffairs.com
No reviews
bbb.org
Positive Review:
- The customer appreciated the service provided by Texas Solar and the representative.
- The representative effectively explained how the solar panels work.
- The customer highly recommends Texas Solar due to their positive experience.
trustpilot.com
No reviews
indeed.com
No reviews
angi.com
Positive Reviews:
- Customers appreciate the professionalism and patience of the Solar Consultant.
- The installation process was described as professional.
- Customers are happy with the company’s assistance with all aspects of the install, including handling HOA/CPS paperwork.
- The company is praised for making customers feel welcome when visiting their office.
- Customers have reported significant savings on their electricity bills.
Negative Reviews:
- One customer reported a delay in fixing the system, which led to charges while the system was not active.
- The same customer reported poor customer service after installation, with calls, texts, voicemails, and emails being ignored.
birdeye.com
Positive Reviews:
- Smooth process from design to installation.
- Accommodated challenging constraints.
Negative Reviews:
- Some communication and responsiveness issues.
- Minor installation delays or hiccups.
Google Reviews
Positive Reviews:
- Customers have praised IES Texas Solar for their knowledgeable staff.
- They have competitive pricing.
- They are able to quickly resolve any issues that may arise.
- Customers have consistently given IES Texas Solar high ratings.
Negative Reviews:
- There was a complaint about the system not being approved and needing fixing.
- The customer service was described as horrible, with the company giving the runaround and ignoring calls, texts, voicemails, and emails.
Summarizing:
Do we recommend IES Texas Solar services?
Expert Choice
IES Texas Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 1973 and a commitment to not using subcontractors, IES Texas Solar offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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