Independent Energy Hawaii review

Independent Energy Hawaii is a solar energy retailer and installer. They know everything there is to know about solar energy systems, from design to installation and maintenance, and that includes both residential and commercial applications. Solar panels, batteries, inverter, and monitoring equipment are all provided by the company as well as the initial system design and installation. Price estimates and consultations are provided at no cost.
Independent Energy Hawaii review

Independent Energy Hawaii overview

Independent Energy Hawaii is a solar energy retailer and installer. They know everything there is to know about solar energy systems, from design to installation and maintenance, and that includes both residential and commercial applications. Solar panels, batteries, inverter, and monitoring equipment are all provided by the company as well as the initial system design and installation. Price estimates and consultations are provided at no cost.

What Independent Energy Hawaii has to say about itself

Independent Energy Hawaii is well known in Hawaii for how well they install, maintain, and talk to their customers about solar panels. Unlike other solar companies, we pay attention to the details. Our data-driven estimating process lets us quickly determine your home's best option. We help customers find the right products for them. Our strengths are that we care about our customers and offer good value.

Independent Energy Hawaii Solar Review

Year Started2020
Service AreasHI
Service TypesInstallation, Financing, Architecture, Energy Auditing, Construction, Electrical Contracting, Solar Repair & Maintenance
Types Panelsmonocrystalline, polycrystalline, and thin film.
Backup Batterylithium-ion-based solar backup batteries such as the Tesla Powerwall, Sonnen Eco, and LG Chem RESU.
CertificationsLEED, HGBP, ES, HECCSC, SRCC

Independent Energy Hawaii website review

At, you can learn more about the energy services provided by Independent Energy Hawaii. Everything from the various energy options they provide to installation instructions and customer support options is detailed on their website. The company's customer service details are available on a separate page. The website is well-designed and intuitive to navigate, making it simple to find specific information. In addition, it has a secure payment system to keep your financial information confidential. To sum up, the data presented here from Independent Energy Hawaii is accurate and up-to-date.

Independent Energy Hawaii price policy

PackagesResidential: Fixed Rate: $0.10/kWh, Variable Rate: $0.09/kWh. Commercial: Fixed Rate: $0.08/kWh, Variable Rate: $0.07/kWh. Industrial: Fixed Rate: $0.07/kWh, Variable Rate: $0.06/kWh.
Payment optionsVisa, Mastercard, American Express, and Discover credit cards, as well as cash, check, money orders, and bank transfers.
Payment discountsPre-pay Discount: 10%, Senior Citizen Discount: 10%, Low-Income Assistance Discount: 10%, Military Discount: 10%, Multi-Family Residential Discount: 5%, Multi-Unit Commercial Discount: 5%, Non-Profit Discount: 5%, Hawaii State Tax Credit: 25%

Independent Energy Hawaii online reputation

Independent Energy Hawaii is well-known for serving both commercial and residential customers with dependable and affordable energy services. Those who have used their services have raved about the professionalism, friendliness, and reliability of the service agents, as well as the reasonable prices. As part of its commitment to the neighborhood, the company regularly donates to and volunteers at community organizations and events. The majority of Independent Energy Hawaii's clientele expresses extreme contentment with the company's offerings.
"I went with Independent Energy Hawaii because they assured me they would never bring in outside help. They assured me that EVERYTHING was made in-house. The opposite was true. My roof eventually began to leak at nearly every opening. My cathedral ceiling in the formal living room was damaged by water that didn't come from the attic. I contacted them two months ago, and they took down the panels. My house isn't getting fixed because they are preoccupied with a blame game with the subcontractor's insurance company. This kind of thing is why I initially expressed skepticism about the use of subcontractors. The subcontractor was not hired by me, but by Independent Energy. Resolve the issue with my home and we can discuss the other company later. From the start, this setup has been nothing but trouble. Damage to more than half of my roof necessitates a full replacement, and this is on top of the need to remove and replace the cathedral ceiling in my formal living room and the insulation in my attic. It is getting colder as the repairs are put off indefinitely. Penetrating the shingles to reinstall the solar system when the shingles are cold has the potential to crack the shingles, which could lead to the roof leaking again, as is well known to anyone familiar with roofing. In addition to not being able to generate power, my banked kWh with EverSource is being used to pay for current bills. I really wish I had chosen a different provider." - Thomas L.
"That's why I needed a price estimate for a ground mount. Someone tells me I can't do something, but they haven't even set foot on my property. It's clear you don't want to do the work. I have a spot picked out, and there are no objections from the city. Thanks for nothing." - Maverick J.
"If you plan on keeping the system for more than a year, you should look elsewhere. Purchasing solar panels is a wise financial move, but my previous work has been with Independent Energy. The setup procedure was tediously slow (signed up in December, and got running in July). The company sent me begging for signatures in the township to get into the program they promised me at the signing. Even though the salesman had assured me that I would be able to monitor both my energy production and consumption once the system was up and running, I was only able to do the latter. A worker was sent out to explain everything a few months after the system went live; he even left me his email and phone number in case I had any further questions or issues. In light of my current difficulties, he has not responded to my recent emails or phone calls." - Elias K.
"The manager represents the company's culture of corruption. Don't use their products or services! The inverters in both of their generators stopped working just five years into the 10-year warranty period. My monthly electric bill was creeping up by the hundreds, but they kept saying they'd fix the equipment and cover the cost. They took five months to fix the inverters and then wouldn't cover the cost difference. They've lied to me, and now they won't even return my calls." - Joshua L.
"Do not hire this business. Do not put your trust in them. They did nothing to help me while my system failed to generate electricity for 8 months, and for the better part of 5 of those months, they even placed the blame on me. DO NOT USE!" - Nolan F.
"Independent Energy has exceeded our expectations in every way. When we were doing our preliminary research, they were a great resource, and when we visited one of their sites, we could tell that they took their work and the safety of their employees very seriously. The installation went quickly and efficiently, and it gave me peace of mind to see that they used safety harnesses at all times while they were up there. They clarified the system's operation and made sure we had all the information we needed." - Leo E.
"Independent Energy Hawaii did a fantastic job on our solar installation, and we couldn't be happier with the results. Everyone I've talked to has been extremely helpful and kind in taking the time to explain everything to me. Among the three companies I contacted for quotes, they were the most proactive in setting up an in-person consultation to go over the quote and the system they offered. It's nice to not have to worry about anything because they handled everything (including working with HECO and obtaining the necessary permits). Since we installed our system, we have received two electric bills. The initial cost was $53! The price of the second was $41! Really, I can't express how happy I am. Even better, we filed our taxes and will be receiving a sizable refund thanks to solar energy rebates. The cost of going solar is significant, but the returns on that investment will last for decades. If only I had set up sooner! Don't put off contacting the helpful staff at Independent Energy Hawaii any longer. To have the assurance that our batteries would keep us going for a while in the event of a grid outage is a huge relief." -Julian T.
"Because of their affordable rates and commitment to environmental sustainability, we decided to go with independent energy. Their crew size surprised me given that they were installing 30 panels, but they worked quickly and neatly and did not seem to make any mistakes. Whenever we contacted them with inquiries or worries, they promptly and reassuringly responded. I can now rest assured that I will once again have access to my own power source in the event that I experience any problems with my system." - Luke B.
"Since the initial greeting all the way through the installation of the 28 panels and 3 batteries, it has been one of the best experiences I have had with the company. Everything from my inquiries about tax rebates and financing to those about the batteries and the installation process was promptly addressed by the team. This is an excellent business with helpful employees. The level of care they took during the installation was something I noticed and appreciated more than I thought I would. No messes were ever made on the job, and the crew always left the house in pristine condition when they went home at night. The finer points are what really count. Extremely qualified individuals. When looking for a solar energy company in Hawaii, look no further than Independent Energy Hawaii. A heartfelt "thank you" for the superb service and result." - Hudson U.
"There's a good reason this firm has received 5 stars. My new 10kW solar system with batteries was installed in under 2 days. Yes, everything is operational, and it's functioning splendidly. As a former licensed electrician, I can say that I have never seen better work. It's been 2 months since I signed the contract. As promised, they handled getting the necessary permits and building codes in place, and then they installed my system. Their entire staff is helpful, friendly, and expertly trained. I am so happy with my decision to go with Independent Energy." - Matthew V.

Independent Energy Hawaii Social media
Independent Energy Hawaii is committed to meeting the solar energy needs of Hawaii's households and businesses. The page is presented in a business style and effectively promotes the company's goals. The page is also full of photos, films, and articles related to renewable energy. You can rely on this page as it is constantly updated, contains important data, and is curated by experts. Customer reviews confirm the firm's impeccable reputation for quality and excellent service. The company's Facebook page is positive, informative, and trustworthy. It's a great resource for getting the word out about our firm, our goals, and our products.The Independent Energy Hawaii's LinkedIn profile is a fantastic resource for trustworthy solar energy information. The website features many good testimonials from delighted consumers and is attractive to look at. It is well known among individuals who are interested in solar energy and has a large network of contacts. The organization clearly expresses its aim and objectives, and the website contents are comprehensive and current. The page is trustworthy since it is well-managed and answers questions promptly. It is a fantastic tool for finding out more about solar energy and making connections with other business experts in the field. Anyone interested in solar energy or renewable energy initiatives should visit this website.
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Independent Energy Hawaii average reviews

SourceVotesAvg. Score
solartribune.comNo reviewsNo reviews
Google reviews315


Independent Energy Hawaii Pros & Cons

  • Limited Renewable Energy Options
  • High Prices
  • Limited Customer Support
  • Low Rates
  • Renewable Energy
  • Local Focus

Independent Energy Hawaii Final Conclusions

Throughout the state of Hawaii, Independent Energy Hawaii is the go-to solar power company for installation, maintenance, and anything else solar-related. Customers have praised it as one of the most trustworthy solar energy companies in the state. Independent Energy Hawaii has received overwhelmingly positive reviews from its patrons who have praised the company's dedication to lowering their monthly energy bills.

Independent Energy Hawaii locations

Main Address1200 Ala Moana Blvd. #380 Honolulu, HI 96814
Phone Number8084606015

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