Multi-Location Company.
Infinity Energy Overview
Expert Score: 4.8/5
Founded in: 2010
Service Areas: NJ, NY, CT
Services they provide: Solar Installation, Roofing,
Certifications & Licences: BBB, GAF MasterElite
Infinity Energy, established in 2010, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Infinity Energy’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Installation, Roofing, .
Online Presence and Engagement: Their website attracts 1459 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NJ, NY, CT, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, GAF MasterElite, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Infinity Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Infinity Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 35 | 5 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 17 | 4.1 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 573 | 4.9 |
| Google reviews | 481 | 4.7 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Infinity Energy Reviews
| Company Website | thenewutility.com |
| Year Founded | 2010 |
| Areas Served | NJ, NY, CT |
| Services Offered | Solar Installation, Roofing, |
| Roofing service | yes |
| Panel Options | – |
| Battery Installations | ENPHASE |
| Certifications | BBB, GAF MasterElite |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | With NO money down, MASSIVE tax incentives and backed by a 25-year warranty, your SAVINGS are guaranteed! Just enter your zip code to see if your house qualifies: |
Infinity Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 6,536 | 0 | 17 | 0.84 | 35.18% | 37.09% | – | 27.73% | – | – |
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Infinity Energy Social Media
What do Customers Say about the Infinity Energy?
Positive Criteria:
- User-Friendly Platform: Users appreciate how easy it is to provide their information and receive personalized quotes for solar energy solutions. The platform’s interface simplifies the process of exploring solar install options.
- Tailored Quotes: EnergySage provides tailored quotes from reputable solar installers, allowing users to compare offerings and costs. The detailed quotes help users make informed decisions.
- Prompt Responses: Installers respond promptly, demonstrating professionalism and a commitment to meeting specific needs.
Negative Criteria:
- While most users have positive experiences, there have been a few instances where follow-up was lacking. Some users felt that the initial responsiveness waned over time.
Positive Criteria:
- User Reviews and Recommendations: Customers share their experiences and recommendations on Yelp. The platform covers various categories, including restaurants, shopping, nightlife, food, entertainment, and services.
- Easy-to-Use Platform: Yelp provides a user-friendly interface for discovering local businesses and services. Users can find information about restaurants, dentists, bars, beauty salons, doctors, and more.
Negative Criteria:
- Unfortunately, I couldn’t find specific negative criteria mentioned in the reviews from Yelp.
Positive Criteria:
- Birdeye Tech Support: Customers appreciate the great tech support provided by Birdeye. When unexpected bugs arise during updates, the follow-up is quick, and resolutions are spot-on.
- Messaging Feature: The messaging feature offered by Birdeye is important to businesses, allowing seamless communication with customers via text.
- Overall Satisfaction: Users report being happy with the service, especially the positive impact on Google reviews and the convenient communication options.
Negative Criteria:
- One user faced challenges canceling their contract with Birdeye. Despite multiple email requests not to renew, they felt locked in due to phone appointment requirements for cancellation.
Positive Criteria:
- Excellent & Professional Service: Customers appreciate the excellent and professional service provided by The New Utility throughout the process.
- Highly Recommend: Many reviewers highly recommend The New Utility based on their positive experiences.
- Punctual and Hardworking Staff: The entire staff, from the back-office team to the installation crew, is described as punctual, hardworking, and honest.
Negative Criteria:
- Unfortunately, there are no specific negative criteria mentioned in the reviews from Google My Business.
Summarizing:
Do we recommend Infinity Energy services?
Expert Choice
Infinity Energy is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 2010 and a commitment to not using subcontractors, Infinity Energy offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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