Infinity Solar Overview
Expert Score: 4.7/5
Founded in: 2010
Infinity Solar, established in 2010, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Infinity Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential and Commercial Solar Installation: They specialize in both residential and commercial solar installations. Energy Storage: They provide energy storage solutions. Roofing Services: They are one of the few solar providers that offer roofing services. Equipment Supply: They offer equipment from Enphase Energy, Meyer Burger, the REC Group, and Tesla Powerwall. In-House Operations: Unlike most solar companies that work through third-party contractors, Infinity Solar handles every aspect of the solar installation process in-house, from design and engineering approval, city permits, HOA, installation, final inspection, to utility connections. Financing Options: They offer various financing options.
Online Presence and Engagement: Their website attracts 1967 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Infinity Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Infinity Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 26 | 4.5 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 226 | 4.8 |
| bbb.org | 4 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 5 | 5.0 |
| birdeye.com | 116 | 4.6 |
| Google reviews | 100 | 4.7 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Infinity Solar Reviews
| Company Website | infinitysolar.net |
| Year Founded | 2010 |
| Areas Served | CA |
| Services Offered | Residential and Commercial Solar Installation: They specialize in both residential and commercial solar installations. Energy Storage: They provide energy storage solutions. Roofing Services: They are one of the few solar providers that offer roofing services. Equipment Supply: They offer equipment from Enphase Energy, Meyer Burger, the REC Group, and Tesla Powerwall. In-House Operations: Unlike most solar companies that work through third-party contractors, Infinity Solar handles every aspect of the solar installation process in-house, from design and engineering approval, city permits, HOA, installation, final inspection, to utility connections. Financing Options: They offer various financing options. |
| Roofing service | – |
| Panel Options | QCells, REC, Meyer Burger |
| Battery Installations | FranklinWH, Tesla Powerwall, Enphase |
| Certifications | NABCEP, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year – Warranty on parts and workmanship of the installation, parts, labor, and penetrations. |
Infinity Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,967 | 2 | 31 | 0.39 | 26.57% | 58.23% | 0.48% | 4.34% | 0.03% | 10.34% |
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Infinity Solar Social Media
What do Customers Say about the Infinity Solar?
energysage.com
Positive Reviews:
- Infinity Solar Team is attentive, knowledgeable, friendly, efficient and honest.
- They explained everything, offering a product that is tailor made just for the house and needs.
- They were professional during the entire process.
- After the installation, they continued to be available to assist with any upgrades wanted or questions.
Negative Reviews:
- There was a delay in communication after signing the contract.
- The subcontracted company did a poor job, leaving messes everywhere for the customer to clean up.
- There was a disagreement with Infinity as to what parts of the roof needed full replacement.
- After the roof was finished, there was another delay in communication from Infinity.
yelp.com
Positive Reviews:
- Customers are very satisfied with Infinity Solar’s installation of solar panel systems.
- The $500 referral program is appreciated as it is easy to refer family and friends.
- Customers found their financing options to be more affordable than imagined.
- The team is described as a well-oiled team that works well together.
Negative Reviews:
- Some customers experienced delays in communication after signing the contract.
- There were instances of disagreements with Infinity Solar regarding parts of the roof that needed full replacement.
- Some customers mentioned that the subcontracted company did a poor job and left messes.
- After the roof was finished, there was another delay in communication from Infinity.
bbb.org
Positive Aspects:
- Customers appreciate the attentive, knowledgeable, and friendly staff at Infinity Solar. They promptly answer questions and explain tailored solar solutions for each house.
- The installation process is professional, neat, and efficient. Infinity Solar ensures cleanliness during the installation.
- After installation, Infinity Solar continues to assist with upgrades and questions. Their commitment to customer care stands out.
- Infinity Solar’s estimate is lower than other market competitors, providing top-of-the-line panels and batteries.
- Despite permit and PTO clearances, Infinity Solar completes projects ahead of schedule. Their engineering team communicates well and responds promptly.
angi.com
Positive Reviews:
- High-quality USA-made panels guaranteed to perform for 30 years.
- Knowledgeable and professional staff.
- Excellent customer service.
- Clean and careful installation process.
- Timely and efficient work.
Negative Reviews:
- Lack of communication and transparency.
- Absence of a dedicated project manager.
- Unexpected steps in the installation process.
- Inconvenience caused by construction mess and equipment.
- Unfulfilled customer service expectations.
birdeye.com
Positive Reviews:
- Customers appreciate the great customer service.
- They commend the knowledgeable and experienced crew.
- The professionalism of the installers is highly praised.
- Customers are happy with the appearance of the installed panels.
- The sales process is described as comfortable, with no pressure.
Negative Reviews:
- There were instances of ceiling leaks after installation, although the company responded quickly to fix the issues.
Google Reviews
Positive Reviews:
- Customers appreciate the transparent sales process and the quality of installation.
- They commend the promptness of the schedule and the after-sales support.
- One customer mentioned that the installation team installed over 50 panels in one day and they could see solar energy being produced on the same afternoon.
Negative Reviews:
- Some customers felt pressured into signing forms and were surprised by the high quote.
- There were complaints about a $4500 cancellation fee.
- One customer had a bad experience with the roof installation and had to argue about the parts of the roof that needed full replacement.
- They also mentioned poor communication and messes left behind by the subcontracted company.
Summarizing:
Do we recommend Infinity Solar services?
Expert Choice
Infinity Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2010 and a commitment to not using subcontractors, Infinity Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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