Multi-Location Company.
Intermountain Wind & Solar Overview
Expert Score: 4.5/5
Founded in: 2008
Intermountain Wind & Solar, established in 2008, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Intermountain Wind & Solar’s Offerings
Customer Experience: With an average rating of 4.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Energy Storage, System Design and Installation, System Monitoring and Ongoing Services, Customer Service
Online Presence and Engagement: Their website attracts 8339 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across UT, WY, ID, OR, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Utah Contractors License, Idaho Contractors License, Wyoming Contractors License, Oregon Contractors License, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Intermountain Wind & Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Intermountain Wind & Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 3 | 2.0 |
solarreviews.com | 178 | 4.6 |
yelp.com | 18 | 2.2 |
bbb.org | 5 | 2.8 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 4 | 4.5 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | 368 | 4.5 |
Google reviews | 363 | 4.5 |
Expert Score | 4.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Intermountain Wind & Solar Reviews
Company Website | intermtnwindandsolar.com |
Year Founded | 2008 |
Areas Served | UT, WY, ID, OR |
Services Offered | Solar Panel Installation, Energy Storage, System Design and Installation, System Monitoring and Ongoing Services, Customer Service |
Roofing service | yes |
Panel Options | REC, LG, Silfab |
Battery Installations | Tesla Powerwall battery with a 14 kilowatt-hour (kWh) storage capacity and 13.5 kWh of usable energy |
Certifications | Utah Contractors License, Idaho Contractors License, Wyoming Contractors License, Oregon Contractors License |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 25 years performance warranty for solar panels and 10-year product warranty |
Intermountain Wind & Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
8,339 | 2 | 188 | 0.51 | 47.25% | 42.74% | 0.56% | 5.69% | 0.07% | 3.68% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
Intermountain Wind & Solar Social Media
What do Customers Say about the Intermountain Wind & Solar?
Positive Aspects:
- The installation crew, led by Caleb and the electrician, Greg, were praised for their efficiency and attentiveness.
- The sales team was commended for working to maximize the customer’s investment and exceed expectations.
- The sales rep, Jason, was effective and attentive initially.
Negative Aspects:
- There were complaints about poor communication, with customers stating that their emails and phone messages were ignored.
- Customers reported not receiving documentation about the products installed and their warranties.
- The project manager, Chris, was criticized for not returning emails and neglecting customer requests.
Positive Reviews:
- One customer mentioned that IWS was the most thorough and transparent of the companies they worked with.
- The install team was friendly and professional, and they did an excellent job on cleanup.
- Another customer appreciated the timely install and found IWS easy to reach throughout the process.
Negative Reviews:
- Some customers have expressed dissatisfaction with the installation process and the company’s responsiveness.
- One customer mentioned having to beg for an install date and having to remind them at every step of the way.
Positive Aspects:
- Customers appreciated the experienced and personable sales team who were good listeners and straightforward.
- Customers felt that IWS worked hand in hand with their design and install team.
Negative Aspects:
- Some customers felt that getting solar panels from this company was a poor financial decision.
- There were complaints about the company misrepresenting potential savings.
- Customers were unhappy with the placement of panels on inefficient locations, such as east-facing roofs.
Positive Reviews:
- Customers have praised the company’s design and installation process.
- They also appreciated the post-installation service.
- Some customers were happy with the solar system and battery backup installed by the company.
Negative Reviews:
- There were complaints about the company not installing the battery backup even after payment.
- Some customers felt that the company did not communicate effectively about potential changes in rates by the power company.
- There were instances where customers were unhappy with the company’s response to their complaints.
Positive Reviews:
- Employees appreciate the great training and supportive managers.
- The company is praised for its great benefits and incentive programs.
- The work environment is described as awesome, with a supportive team.
- The company is seen as competent and helpful, providing necessary resources, equipment, and training.
Negative Reviews:
- There were concerns about job security due to changes in state tax credits.
- One employee was laid off just before their benefits were to become effective.
Positive aspects:
- Quality of installation and support: The company is praised for doing a good job with the installation and providing support after the sale.
- Efficient system: The solar system installed by the company has been reported to work well.
- Sales representative: The sales representative, Bryson Evans, is mentioned positively for his service.
Negative aspects:
- Poor communication post-sale: There’s a complaint about the company’s communication being great until they receive payment, after which it reportedly deteriorates.
- Installation issues: One customer had a disastrous installation experience.
- System performance: There’s a complaint about the system barely working and not delivering the promised reduction in electric bills.
Positive Aspects:
- The company’s team, including installers, sales, and office people, are well-connected and go above and beyond.
- The installation process is clean and has had no issues.
- The company was able to replace defective panels under warranty.
- The system works great once the panels are replaced.
Negative Aspects:
- The process can be slow and tedious, mainly due to permits from Rocky Mountain Power.
- Communication can be lacking, especially when dealing with issues.
- The service department seems to be undersized.
Summarizing:
Do we recommend Intermountain Wind & Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Intermountain Wind & Solar is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Intermountain Wind & Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You