ION Solar review

ION Solar is a leading provider of solar energy solutions in the United States, including solar panel installation and maintenance. The corporation has many subsidiaries across the country. It is well known as the leading provider of solar energy services in the United States.
ION Solar review

ION Solar overview

ION Solar is a leading provider of solar energy solutions in the United States, including solar panel installation and maintenance. The corporation has many subsidiaries across the country. It is well known as the leading provider of solar energy services in the United States.

What ION Solar has to say about itself

A reliable renewable energy provider is ION Solar. The team is committed to helping you find the most appropriate solar energy system for your home or business. ION Solar strives to lower the barrier to entry into the solar energy market by providing high-quality products and excellent customer service. ION Solar has the right option for you, whether you're looking to reduce your energy costs or make your home or company more environmentally friendly.

ION Solar Review

Year Started2013
Service AreasAZ, CA, CO, ID, NV, NM, NC, OR, SC, TX, UT, VA, WY
Service TypesInstallation, Financing, Construction, Electrical Contracting, Solar Repair & Maintenance
Types PanelsMonocrystalline and polycrystalline solar panels.
Backup BatteryLithium-ion-based ION Solar Battery, the AGM-based ION Solar Battery Plus, and the deep cycle Lead Acid-based ION Solar Battery Plus+.

ION Solar website review

If you're looking for solar energy solutions, go no farther than ION Solar, and their official website, located at It is a reliable resource for learning about solar power and offers a variety of services, such as setup, upkeep, and funding options. ION Solar's website is user-friendly and packed with helpful resources including in-depth product descriptions, customer reviews, and company contact details. It also has a wealth of informative learning materials and a blog for anyone interested in keeping up with advances in the field. In sum, the content and offerings of are trustworthy and reputable.

ION Solar price policy

PackagesSolar Panel System: $18,000 - $30,000, Solar Panel Installation: $4,000 - $6,000, Solar Panel Maintenance: $2,000 - $4,000, Battery Backup System: $2,000 - $6,000, Solar Financing: $0 - $20,000, Solar Tax Credit: $0 - $6,000
Payment optionsFinancing, cash, check, and major credit cards (Visa, MasterCard, American Express, and Discover)
Payment discountsFederal Tax Credit: Up to 30%, State Incentives: Up to 25%, Local Utility Rebates & Credits: Up to 30%, Investment Tax Credit: Up to 10%, Solar Renewable Energy Credit (SREC): Up to 10%, Property Tax Exemptions: Up to 15%, Zero Down Financing: Up to 100%

ION Solar online reputation

ION Solar is an industry-leading solar energy solutions company that serves both residential and business clients with top-tier offerings. The firm is well-known for its excellent service to customers and cutting-edge solar power products. ION Solar has received rave reviews from customers time and time again, attesting to the company's dedication to providing excellent products at fair prices. The reasonable costs, dependable installation, and helpful maintenance are all highly regarded by satisfied customers. ION Solar has been at the forefront of the solar energy sector for quite some time.
"My whole life's worst shopping experience. From the start, dealing with Ion Solar was a nightmare. I should have known I was doomed the moment Ion technicians set foot inside our home. I won't go into great detail, but my installation has been problematic from the very beginning. Even though my system was put in place in December 2020, I still haven't had all of my problems sorted out. The technician who installed the system wrongly did not compensate me for the time I lost in production, and neither have I gotten the promised referral incentive. Ion's personnel is terrible at showing up on time and keeping their word, and I've had to reschedule more than a dozen repair appointments because of this. Three of those days were lost because I missed work to meet the technician. Troubleshooting an installation problem is a living nightmare. The least helpful person I've spoken to so far is reportedly the company's top customer experience manager. For the second time, I've been waiting for him to respond for nearly 5 weeks. His apparent lack of empathy and care for the customer experience should raise red flags with Ion's upper management. I sent my parents to Ion because I foolishly thought my situation was an aberration. They were dealing with the same problems I was. They got the help they needed in the end, but it probably wasn't the best experience of their lives. Replace Ion with any other firm you like better. You hope everything goes well, but if it doesn't, you're in for a rough journey." - Matthew B.
"AVOID WORKING WITH THEM IN ANY WAY. Their prices are much higher than those of competing businesses. Smooth talk with no substance. Since we allowed them in, it's been nothing but constant harassment. When we mentioned that we required repairs to the roof and other areas, the representative assured us that we may cancel at any time with no further charges. Despite this, they went ahead and started the constant harassment that would last for more than four months. We were been informed that they want to charge us a $1,500 cancellation fee. We were lied to, and the whole thing has been a terrible ordeal. We're going to take this on and spread the word so that other people may save themselves the pain that this business has given us." - James G.
"It's fantastic if you like waiting a whole year to obtain solar panels that really operate. It's fantastic if you like being kept in suspense with nothing in the way of actual project management. If you like the seemingly endless chase, this is the perfect game for you. Please leave as soon as possible if you don't like them. I would cancel my purchase and tear these panels off my roof if I could. What a **** of a business." - Paul S.
"The panels took 5 months to install, although we passed the rough inspection twice before ion even began. During that time, many persons contacted me to say they were the best point of contact, but when I attempted to reach them, I received no response. There's no sign of the final documentation, and the apex of my roof has become a roost for birds." - Oliver B.
"The sales staff at Ion Solar are experts in securing your commitment. Perhaps I got lost in the shuffle, but the other reviews and comments paint a different picture. This is my experience: We anticipated a two- to three-month wait from the time we signed in March. Dates will be set in June. Because of a delay from my electric company, we must reschedule. Fine. The new date is in July, but there has been another delay. Therefore, we will hold off on setting a new date until the utility can do so. No progress as of August. Nothing will happen after September. To ensure we are keeping up with the utility provider, I have asked for weekly reports. In the end, I had to initiate contact in order to get any news at all. I must decline and cancel. The cancellation fee has been assessed. Fine. When I mail them a cheque, they take care of depositing it. The next month, after the cancellation fee had already been paid, I received an invoice for the service." - Thomas P.
"Ion solar's expertise has made this an easy process from start to finish. Because it is more difficult for me to pick up the phone, I like that everything can be done via text messages. You may assume it'd be chaotic and difficult to get a response from them given how many people are working with you, but you'd be mistaken. They are a family in every sense of the word, and you will be treated as such. I'm glad I went with them, and I owe a lot of gratitude to my sales guy. If solar energy is something you're considering, Ion is your best bet." - Harry V.
"Everyone we dealt with on our path to installing solar panels was amazing. John was really helpful and pleasant to speak with. He went through the steps involved and how they would affect us specifically. He was really helpful and available whenever we had concerns. They have a fantastic support staff. The installation took just around three hours, and both the workers and the electrician were professional, polite, and effective. Except for the solar panels, they left no trace that they were ever in our home. The price was reasonable, and convenient payment plans were available. Overall, I'm pleased with the outcome and would suggest ION to anybody considering installing solar panels." - Liam N.
"My Ion Solar representative was fantastic. I gained a deeper understanding of Solar's merits and the advantages of working with an established firm like Ion. They’ve simplified everything for us. My installers came out on a holiday to do the work, even though it took two days longer than expected. The firm has kept me in the know the whole time, and they are handling everything necessary to receive permission. It took just 6 weeks from the time I signed up to the time my system was installed, which was a nice surprise. I have had nothing except positive interactions with everyone I have encountered at every level. I'm thrilled to pieces. This is an organization I strongly endorse." - Dylan L.
"It was a fantastic time overall. While the design phase may be relatively calm, the rest of the process moves at a breakneck pace after it has concluded. The most surprising part was the installation. They had to install 18 panels on my multi-faceted, steeply sloping roof, which spans two stories. They reported for duty at 9 a.m. and were gone by noon. I couldn't believe how rapidly they finished. They had to install a new panel, but I had no power outage throughout the process. You won't find a more aesthetically pleasing installation than theirs. If you pass by a home and notice that its solar panels blend in with the roof, it's usually because they installed them themselves. The panels are about 23% efficient, making them among the most effective currently available. Those solar panels produced in China look horrible, with their gray metal bands all over and surrounding the panels. These are completely black and stylish. You really don't hear people say these days, "I feel like I got my money's worth." Call these people if you're thinking about going solar; they'll come to you and provide all the information you need, right there on your sofa, and they won't be pushy about it either. After you learn about the procedure, you'll probably be wondering, "Where do I sign?" as I did." - Kevin O.
"Nine months ago, we had Ion install solar panels on our roof. The salesperson was kind, informative, and not at all pushy. The panels' efficiency has been as advertised, and the installation went off without a hitch. One of the panels wasn't functioning properly after installation, so they called to let us know and set up a time for a technician to come repair it. Several of my neighbors have questioned us about our solar panel installation, and I've given their name to everyone of them." - Alan H.

ION Solar Social media
Ion Solar, a provider of solar power systems, has a presence on Facebook at the link provided. The website has all the credentials needed from a respectable business, so you can feel safe reading the many positive comments left by satisfied clients. The site's design is polished, and it contains a respectable quantity of useful information. A growing number of users contributing to the conversation lends credibility to the page. Customers will find a wealth of additional information on the company's solar energy solutions in the page's many photographs, videos, and links to other websites. It seems like a well-kept portal that gives visitors enough helpful data to help them make a choice. Overall, Ion Solar's Facebook page can be relied upon to accurately tell clients about the company's solar energy products and services.You can read more about ION Solar's goals and the latest developments in solar energy on their LinkedIn page. There you can also find information about the company's staff, products, and services. Their update feed is prominently displayed, and otherwise, the site is well maintained. There are over 8,000 people subscribed to it, so it's also very popular. Overall, the site gives an impression of reliability and professionalism. You can learn more about ION Solar and keep up with its latest developments by visiting its LinkedIn profile. It seems reliable and widely used, which makes it a great tool for researching solar businesses.
YouTube Channel 136 Subscribers

ION Solar average reviews

SourceVotesAvg. Score
Google reviews16744.5


ION Solar Pros & Cons

  • High-Quality Products
  • Affordable Pricing
  • Expert Service
  • Limited Services
  • Complicated financing options
  • Limited product availability

ION Solar Final Conclusions

ION Solar is the nation's premier home solar installer, providing state-of-the-art solar products and services to satisfied consumers. They not only sell solar panels but also install them and help you get financing for them. Overall, customers have given ION Solar 4.5 out of 5 stars due to their great experiences.

ION Solar locations

Main Address4801 University Ave, Suite 900 Provo, UT 84604
Phone Number8017353909

18 local offices

Utah – Provo 4801 N University Avenue Suite 900, Provo UT, 84604
Utah – Provo 4801 N University Ave, Provo UT, 84604
New Mexico – Albuquerque 6816 Academy Parkway East NE Suite A, Albuquerque NM, 87109
New Mexico – Albuquerque 8300 Corona Loop NE, Albuquerque NM, 87113
Colorado – Colorado Springs 4040 E Bijou St Unit 120, Colorado Springs CO, 80909
Colorado – Commerce City 6185 East 56th Ave Unit G, Commerce City CO, 80022
Colorado – Denver 12875 E 42nd Ave, Denver CO, 80239
Texas – Buda 539 Commercial Drive, Buda TX, 78610
Texas – Kyle 395 Co Rd 202, Kyle TX, 78640
Virginia – Newport News 739 Thimble Shoals Boulevard Suite 704, Newport News VA, 23606
Virginia – Virginia Beach 641 Lynnhaven Pkwy, Virginia Beach VA, 23452
Virginia – Ashland 116 Sylvia Rd, Ashland VA, 23005
Nevada – Henderson 1860 Whitney Mesa Drive Suite 170, Henderson NV, 89014
Nevada – North Las Vegas 4120 Losee Rd, North Las Vegas NV, 89030
Florida – Orlando 100 East Pine St., Unit 110, Orlando FL, 32801
Oregon – Clackamas 9057 SE Jannsen Rd, Clackamas OR, 97015
North Carolina – Durham 4122 Bennett Memorial Rd, Durham NC, 27705
Oklahoma – Oklahoma City 3801 NE 104th St, Oklahoma City OK, 73131

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Kateryna Ryzha

Kateryna Ryzha

Kateryna is an experienced writer with a focus in solar energy. She is a specialist in several topics related to energy efficiency, technical applications, renewable energy, and more as a consequence of her extensive reading.

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