IQ Power review

Positive Reviews:

Exceptional customer service, with staff being dedicated and responsive to all concerns.
Highly qualified professionals providing no-pressure, informative energy evaluations.
Outstanding service from start to finish, with a focus on teaching rather than rushing customers.
Long-term relationships with clients to ensure quality control, service, and follow-up.
Passionate about making homes energy-efficient and helping customers save money on energy bills.

Positive Reviews:

Satisfied with investment: Customers report long-term satisfaction with their solar systems, noting significant reductions in their electricity bills.
Quality service: Many reviewers praise the helpful and friendly staff, both in the office and the technicians.
Reliable systems: Users appreciate the reliability of their solar systems, with no major issues reported over several years.
Annual maintenance: Customers value the annual maintenance service, which includes system checks and panel cleaning.

Negative Reviews:

Misleading sales information: Some customers felt misled by sales representatives about the capabilities of the solar systems, particularly regarding power outages.
System limitations: A few users were disappointed to learn that their solar systems still required connection to the grid, even with battery backup.

Positive Reviews

Pleasant Salesperson and Installers: Customers appreciated the courteous and professional behavior of the sales team and installers.
Initial Service: The initial installation and service were satisfactory for some customers.

Negative Reviews

Faulty Systems: Several reviews mentioned faulty systems and defective parts shortly after installation.
Poor Customer Service: Many customers experienced poor communication, unreturned calls, and unresolved issues.
Warranty Problems: There were complaints about the company not honoring warranties and providing misleading information about coverage.
Underperforming Systems: Some customers reported that the installed systems were underpowered and did not meet their energy needs.
Hidden Costs: Customers mentioned unexpected costs and the company’s push to spend more money to resolve issues.

Positive Reviews

Customers appreciated the professionalism and knowledge of the staff.
Many praised the quality of the solar panels and the efficiency of the installation process.
Several reviews highlighted the excellent customer service and prompt responses to inquiries.
Some customers noted significant savings on their energy bills after installation.

Negative Reviews

Some customers experienced delays in the installation process.
A few reviews mentioned issues with communication and lack of follow-up.
There were complaints about unexpected additional costs.
Some customers reported problems with the functionality of the solar panels after installation.

Positive Reviews:

Technicians were on time and very knowledgeable.
Smooth process with great communication from installers and office staff.
Efficient, knowledgeable, and effective installation crew.
Free home evaluations and recommendations.
Handles all permits and works directly with electric companies.

Negative Reviews:

Some hiccups during the installation process.

Positive Reviews

Helpful and professional staff: Many customers praised the staff for being helpful, professional, courteous, and patient.
Quality installation: Several reviews mentioned the high quality of the installation process and the cleanliness of the technicians.
Energy savings: Customers reported significant reductions in their energy bills and extended pool seasons.
Efficient service: Some users noted that the company provided fast and efficient service, especially for repairs.

Negative Reviews

Communication issues: A few customers experienced poor communication between departments and with the financing company.
Service and support problems: Some users had difficulties getting timely support for issues, including service calls and warranty claims.
Product quality concerns: There were complaints about the quality of the solar hot water heaters and panels, with some failing within a few years.

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Expert Choice

IQ Power is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2009 and a commitment to not using subcontractors, IQ Power offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

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