Island Pacific Energy Overview
Expert Score: 4.0/5
Founded in: 2007
Island Pacific Energy, established in 2007, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Island Pacific Energy’s Offerings
Customer Experience: With an average rating of 4.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Installation: Design, installation, and maintenance of solar energy systems for homes. Creative financing options to save money immediately. Solutions backed by industry-leading warranties. Commercial Solar Installation: Photovoltaic systems for businesses. Systems that generate millions of kWh of clean renewable energy annually. High customer satisfaction with a notable client list. Battery Solutions: Installation of batteries to enhance solar energy system performance and reliability. Storage of excess energy for use at night and backup power during grid outages. Certified installer of Tesla Powerwall, Tesla Powerpack, Tesla Megapack, Enphase IQ, and SolarEdge Energy Bank batteries.
Online Presence and Engagement: Their website attracts 994 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across HI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Island Pacific Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Island Pacific Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 1 | 3.8 |
| yelp.com | 27 | 4.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 3.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 2 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 6 | 3.7 |
| Expert Score | 4.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Island Pacific Energy Reviews
| Company Website | islandpacificenergy.com |
| Year Founded | 2007 |
| Areas Served | HI |
| Services Offered | Residential Solar Installation: Design, installation, and maintenance of solar energy systems for homes. Creative financing options to save money immediately. Solutions backed by industry-leading warranties. Commercial Solar Installation: Photovoltaic systems for businesses. Systems that generate millions of kWh of clean renewable energy annually. High customer satisfaction with a notable client list. Battery Solutions: Installation of batteries to enhance solar energy system performance and reliability. Storage of excess energy for use at night and backup power during grid outages. Certified installer of Tesla Powerwall, Tesla Powerpack, Tesla Megapack, Enphase IQ, and SolarEdge Energy Bank batteries. |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lead-acid batteries, lithium-ion batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | – |
Island Pacific Energy Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 994 | 1 | 3 | 0.41 | 25.45% | 58.23% | 0.65% | 8.49% | 0.12% | 6.58% |
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Island Pacific Energy Social Media
What do Customers Say about the Island Pacific Energy?
Positive Criteria:
- Exceptional Quality Work: Customers appreciate Island Pacific Energy’s exceptional quality work at an unbeatable price. The company is known for its professionalism and great customer service.
- Renewable Energy Contribution: Island Pacific Energy owns and operates facilities that generate over 1,000,000 kWh of clean renewable energy for the people of Hawaii each year. Their commitment aligns with Hawaii’s goal of achieving 70% clean energy usage by 2030.
Negative Criteria:
- Inverter Issues: While not explicitly negative, some reviewers mentioned needing help with the inverter for their first house. This highlights a specific issue that required attention.
Positive Criteriums:
- Professional Installation: Customers appreciate the professional and personable approach of the entire team during installation.
- Quality Solar Panels: Reviewers mention that they enjoy producing more energy than they consume, thanks to Island Pacific Energy’s solar panels.
- Reliable Service: The company delivers innovative and reliable energy products and services, contributing to a cleaner, greener future for Hawaii.
Negative Criteriums:
- Review Count: While there are 28 reviews on Yelp, some customers might prefer a larger sample size for a more comprehensive assessment.
- Rating: The overall rating of 4.1 out of 5 suggests room for improvement, although individual experiences may vary.
Positive Criteriums:
- Local Ownership: Being locally owned and operated, Island Pacific Energy likely fosters a sense of community and commitment to their clients.
- Clean Energy Focus: Their dedication to solar power systems aligns with environmental sustainability goals.
- Customer-Centric Approach: The company’s unique process for customers, from start to finish, suggests a customer-focused experience.
Negative Criteriums:
- Lack of Employee Reviews: The absence of specific Indeed reviews makes it challenging to assess employee experiences.
- Limited Information: Without detailed employee feedback, it’s unclear how Island Pacific Energy addresses workplace concerns.
Positive Criteriums:
- Trusted Experience: With 17 years of trusted experience, Island Pacific Energy has established itself as a reliable solar energy provider in Hawaii.
- Quality Service: Customers appreciate the quality of their photovoltaic solar power and solar hot water systems.
- Professionalism: Reviewers mention the company’s professionalism, responsiveness, and punctuality.
Negative Criteriums:
- Limited Review Count: While there are only two reviews on Angi, a larger sample size would provide a more comprehensive assessment.
- No Negative Reviews: The absence of negative reviews makes it challenging to identify specific areas for improvement.
Positive Criteriums:
- Trusted Experience: With 17 years of trusted experience, Island Pacific Energy has established itself as a reliable solar energy provider in Hawaii.
- Quality Service: Customers appreciate the quality of their photovoltaic solar power and solar hot water systems.
- Professionalism: Reviewers mention the company’s professionalism, responsiveness, and punctuality.
Negative Criteriums:
- Limited Review Count: While there are only two reviews on Google My Business, a larger sample size would provide a more comprehensive assessment.
- No Negative Reviews: The absence of negative reviews makes it challenging to identify specific areas for improvement.
Summarizing:
Do we recommend Island Pacific Energy services?
Average Performer
Island Pacific Energy, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 4.0, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Island Pacific Energy might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Island Pacific Energy to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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