Multi-Location Company.
Kota Energy Group Overview
Expert Score: 3.8/5
Founded in: 2018
Kota Energy Group, established in 2018, has been an active participant in the solar industry, providing services across 13 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Kota Energy Group’s Offerings
Customer Experience: With an average rating of 3.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential and Commercial Solar Energy Installation: They install solar energy systems for both residential and commercial properties. Solar Panel Maintenance and Repair: They provide maintenance and repair services for solar panels. Consultation and Solar Energy Education: They offer consultation services and educate customers about solar energy. Full-service Solar Power Solutions: They provide complete solar power solutions in 13 states. Various Payment Options: They offer three payment options – upfront payment, loan, or power purchase agreement. 25-Year Warranty: They offer a 25-year warranty that includes roof penetration.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CA, CO, FL, IL, MA, NJ, NY, NV, NC, SC, TX, UT, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB, and maintains a BBB rating of F, reflecting their industry compliance and service quality.
Whether you’re considering Kota Energy Group for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Kota Energy Group Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 5 | 3.5 |
| solarreviews.com | 235 | 4.3 |
| yelp.com | 112 | 2.7 |
| bbb.org | 8 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 30 | 3.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 116 | 3.9 |
| Google reviews | 104 | 4.0 |
| Expert Score | 3.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Kota Energy Group Reviews
| Company Website | kotaenergygroup.com |
| Year Founded | 2018 |
| Areas Served | AZ, CA, CO, FL, IL, MA, NJ, NY, NV, NC, SC, TX, UT |
| Services Offered | Residential and Commercial Solar Energy Installation: They install solar energy systems for both residential and commercial properties. Solar Panel Maintenance and Repair: They provide maintenance and repair services for solar panels. Consultation and Solar Energy Education: They offer consultation services and educate customers about solar energy. Full-service Solar Power Solutions: They provide complete solar power solutions in 13 states. Various Payment Options: They offer three payment options – upfront payment, loan, or power purchase agreement. 25-Year Warranty: They offer a 25-year warranty that includes roof penetration. |
| Roofing service | – |
| Panel Options | REC, Enphase. |
| Battery Installations | LG Chem. |
| Certifications | SEIA, BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | F |
| Warranty | 25-year – Parts, power and labor warranty. |
Kota Energy Group Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the Kota Energy Group?
energysage.com
Positive Reviews:
- Customers appreciate the immediate savings on their energy bill from day 1 of installation.
- The process of installation was quick and efficient.
- Customers are happy with the top-notch product and installation.
- They have had a great customer service experience.
Negative Reviews:
- Some customers had issues with the time taken for the electrical work and inspection.
- There were complaints about poor communication and lack of responsiveness from the project managers.
- Some customers faced issues with the placement of solar panels next to an old hot water heater vent, which affected the performance of the panels.
- There were concerns about the company’s handling of the issue and their proposal to charge the customer for removing and reinstalling the panels.
solarreviews.com
Positive Reviews:
- Customers praised the sales process and after-sales support, highlighting the company’s efficiency and responsiveness.
- One customer mentioned that their project manager, Kieren, was great and kept them informed throughout the process.
- Another customer appreciated the fast and efficient installation of their solar system.
- A customer mentioned that their sales rep, Skylar, went above and beyond to ensure their concerns were heard and resolved.
Negative Reviews:
- Some customers expressed dissatisfaction with the company’s customer service after installation.
- One customer warned others not to use the company, citing poor customer service and incomplete installation.
yelp.com
Negative Reviews:
- Poor customer service, with project managers not returning emails.
- Issues with roof leaks after panel installation, which were not adequately addressed.
- Failure to install panel skirts as per the contract.
- Problems with the Enphase app and consumption meter.
- System not permitted by the City of Oakland.
- Roof damage due to installation.
- Unfinished work and inoperable system despite full payment.
bbb.org
Negative Reviews:
- Customers have expressed disappointment with the service provided by the company, citing unfulfilled promises.
- There are complaints about the company’s communication, with reports of missed city inspections, unreturned phone calls, emails, and texts.
- Some customers have reported damage to their property during the installation process, including damage to AC condenser units and roof tiles.
- There are allegations that the company has not paid subcontractors, leading to liens being placed on customers’ homes.
- Customers have reported their solar systems being offline for extended periods, with the company failing to respond promptly to requests for service.
- There are complaints about the company’s business practices, including allegations of unauthorized transactions, breach of contract, and inadequate staff training.
- Some customers have reported harassment from the company’s door-to-door salespeople.
- There are reports of the company missing multiple deadlines, forgetting about customers, and making engineering mistakes.
indeed.com
Positive Reviews:
- Great work environment.
- Good pay compared to other places.
- Great introduction into the sales industry.
- Motivating and helpful team.
- Amazing growth opportunities.
Negative Reviews:
- Massive layoffs without prior notice.
- Major financial troubles.
- Uncomfortable and time-wasting amount of meetings.
- Toxic and self-indulgent culture by upper management.
birdeye.com
Positive Reviews:
- Customers report smooth and hassle-free installation experiences.
- Several reviewers mention cost savings after going solar.
Negative Reviews:
- Some customers express dissatisfaction with the company’s customer support.
- A few reviewers mention delays in the installation process.
- Others complain about aggressive sales tactics.
Google Reviews
Positive Reviews:
- Customers appreciated the sales process and found the price as quoted.
- The installation quality and after-sales support were also praised.
- One customer mentioned that their project manager Kieren was great and kept them informed.
- Another customer had a positive experience with the solar install and appreciated the great customer service from Kieren.
Negative Reviews:
- Some customers faced issues with the customer service and support.
- There were complaints about the company not taking responsibility for their errors.
- One customer mentioned that they had to wait for a long time for the electrical work to be done.
- Another customer was dissatisfied as the company installed solar panels next to an old hot water heater vent, which affected the performance of the panels.
Summarizing:
Do we recommend Kota Energy Group services?
Average Performer
Kota Energy Group, getting our badge of an Average Performer, maintains a presence across 13 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.8, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Kota Energy Group might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Kota Energy Group to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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