Kuubix Energy review

Poor customer service. I paid for solar energy services and still got a bill from PG&E at the end of the year, but the solar company refuses to reimburse me $2,000 even though their equipment never worked properly at all. - Harry D.

In May, I put down a $1,500 deposit to reserve an installation date when I signed an agreement with Kuubix. Unfortunately, I have not been able to get in touch with Kuubix despite several phone calls and emails. No installation date has been given to me yet. Several of my former sales connections have left the firm. Because of this, I have no idea when or if I will be able to install solar panels on my roof. - John C.

My primary panel has not been updated and my installation has not been finished seven months after the panels were installed. At the beginning of 2022, I signed a deal. On March 16th, 2022, almost two months later, I had my panels placed. Even while I knew that upgrading the main electrical panel would add some time to my project, I had no idea it would take up so much time. Three separate project managers have worked with me since installation, and two of them left the firm at that time. Throughout this ordeal, Kuubix has been mostly uncommunicative and unproductive. I have to chase down the firm for information, and it often seems like they are only learning about my problems now. I have been as kind and patient as possible, but I still don't know why the panels I paid for are sitting on my roof doing nothing. I would not use Kuubix again for any solar work. Even if the cost is low, you shouldn't do business with us. - Liam V.

The technician who came out as part of my home warranty visit said my broken air conditioner was not getting electricity. I made a few calls and had some good conversations. After I sent her a copy of the notes I had the air conditioning business expert jot down, the first person asked me to submit a photo as well. Since it had been some time, she said, the firm would need a good reason to send someone out. The technician showed me that two of the breakers were mislabeled, and another breaker was very loose and perhaps needed replacement, so he was unable to test the unit's functionality. I'm used to hot weather, but this has been ridiculous. Not only has it been about 108 degrees, but I've had two separate groups of guests arrive from very different parts of the country. Someone was supposed to be here yesterday, but they never showed up. If they don't show up today, I'll be hearing from my lawyer. A cardiac condition has left me feeling old and frail. THROW THEM AWAY!!! Now I see why my sales staff abandoned them for a competing company. My top sales rep even reached out to Euubix on my behalf. He is honest and trustworthy. My white rose shrub was damaged during construction, and they need to replace it. Really, I am in shock. - Matthew J.

An Organization I can't believe how terrible the service was. The truth is that they cheated me out of a new roof and a supply of liquid water, and they aren't responsible enough to be paid back what they borrowed. What's more, they've already taken your money, even though they haven't finished the job they were hired to do. I tell you the truth: I would never recommend this company to anybody, and they still haven't fixed my issue. - Dylan K.