LightWave Solar review

Positive Reviews:

• Customers appreciate the professionalism of LightWave Solar.
• The owner personally conducted a drone overview to select the best location for installation.
• The team was responsive and corrected minor installation problems immediately.
• The company’s portal for monitoring the system online was found to be very helpful.

Negative Reviews:

• Some customers experienced delays in the installation process.
• There were complaints about waiting too long for the solar panels to be installed and turned on.

Positive Aspects:

• Successful completion of two installations.
• Exemplary workmanship and courtesy of the crews.
• Excellent performance of the equipment.
• Effective explanation on how to maximize the benefits of the system.
• Living totally off solar power year to date.
• High standard of installations visited.

Positive Aspects:

• Lightwave was quick to respond from the very beginning.
• The entire experience from start to finish was straightforward and hassle-free.
• The quality of service provided was exceptional.
• When compared to four other companies, Lightwave stood out.
• The solar panels have been performing better than what was initially communicated.

Positive Reviews:

• Management has an open door policy, benefits are above the standard.
• Peers are passionate about what they do.
• Fair and honest to all customers and employees.
• Feels like a family atmosphere.
• Willing to teach and help employees personally and professionally.
• Traveling involved but company makes sure you get home time.

Negative Reviews:

• There is a divide between management and field workers causing low morale.
• Technicians are treated as replaceable.
• Some in management are overpaid and are not held accountable for costly mistakes.

Positive Reviews:

• LightWave Solar was very responsive.
• Operations Coordinator and technical consultant were very helpful.
• Some minor problems with installation were corrected immediately.
• System has been up and running for approximately 4 months.
• The company’s Marketing Manager was very helpful with insight to their portal for monitoring the system online.

Negative Reviews:

• There were some minor problems with installation.
• The customer had to wait 3 months for the solar panels to be installed.
• After installation, it took more than 10 business days to turn the panels on.
• The customer made their first payment in early June and by September, they still didn’t have solar power.

Positive Reviews:

• Customers appreciate the company’s professionalism, responsiveness, and punctuality.
• They have praised LightWave Solar for their superior service and the opportunity to save with the sun.
• Customers have found LightWave Solar to be a reliable partner in deploying solar+battery solutions.
• The company’s commitment to listening to customer input and applying it when needed has been highlighted.

Negative Reviews:

• Some customers have expressed dissatisfaction with the long waiting time for the solar panels to be installed.
• There were complaints about delays in scheduling appointments with the inspector and the power company.
• One customer mentioned that they had to resort to litigation to be released from a contract with another company before they could work with LightWave Solar.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, LightWave Solar is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, LightWave Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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