LightWave Solar review

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LightWave Solar Review

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"After waiting four months for their installation, we discovered that the estimate that it would take no more than ten business days to switch on the solar panels was false. Before we can switch on the panels, we still need to make an appointment with the electricity company and the inspector. We paid our first payment at the beginning of June. As of this September, we had paid $28,000, yet we are still without solar power." - Robert K.

"Crooks. After being duped by their deceptive advertising, I have two banks that will verify their fraud. Felonies were committed as a result of the company's deceptive advertising practices. For your own safety and privacy, I suggest looking elsewhere for a contractor." - Jose A.

"No one ever talked to each other. I was given a system that was completely unrelated to my original request. Requested a grid-tied system with battery backup but received the opposite. took a total of 6 months to finish. Because of this, my current 12-kilowatt array was inoperable for over a month, resulting in a loss of between $150 and $250. Overall, it was a very frustrating time." - Austin J.

"They are the worst solar energy provider. I've asked for a follow-up for what seems like months now. As an example, they are unreachable via phone, fail to return calls, ignore emails, fail to show up for scheduled appointments, etc." - Connor B.

"Read before choosing this dealership! On May 25, 2019, I called the owner and agreed to meet two days later. I contacted many solar companies before choosing this dealer. You know everyone asks other companies to compare prices and picks the best offer. They always mentioned LightWave Solar's bad reputation when I told them I got a good price. Other dealers also complained about LightWave Solar. I didn't cancel my meeting with LightWave Solar's owner, but he didn't show up and sent his co-workers away without telling me. He agreed to everything, including where I wanted the meter system outside and the solar control panel's design and size. The LightWave Solar salesman told me that everything could be warranted for 20 years, like the Panasonic panels, so I signed the contract in two days. Two weeks later, unqualified technicians installed the solar panels. They installed the system like unprofessional outsiders. We discussed where I wanted the main unit, control panel, and pipe with LightWave Solar, and they agreed. He promised to leave a note for the technicians. They did something ugly and wrong. I discovered two days later that the technicians had broken my outside faucet. How did they break it? They left without a word. Leaking caused water on my house wall. I requested a handyman the following day, and he brought a used faucet. He cut and left the wall. He returned with tools and hung the used crane. I called again when the faucet leaked. The same licensed man brought a new faucet. He replaced the faucet but threw the old one in my yard. What would they do on the roof if they could put the faucet on hold? I regret picking them. I told them to check my house and talk to me, but no one came. Which company makes customers miserable?" - Dominic G.

"LightWave Solar's employees rock. They were accommodating and quick to respond to my many inquiries before we finalized the contract. They kept me apprised of developments after I signed the contract and led me through the steps of the permitting process that necessitated my participation. They filled me in on the current process and what was coming up next, so I was prepared. The crew who did the installation was professional, helpful, and friendly; they went above and beyond to ensure that the work was done to my satisfaction. The accounting staff was also friendly and helpful. The excellent staff at LightWave ensured that my solar panel purchase went off without a hitch at every stage: from the initial sales to the business office to the installation crews." - Ian F.

"LightWave Solar was a wonderful company to work with. They were prompt, efficient, and pleasant to work with from the start. It was a bit of a process to get solar panels installed on my house due to the necessity of obtaining necessary agreements and permits with utilities, etc., but they took care of everything from sales to installation. The technology they use to predict how much sun each area of the roof will get over the course of a year is impressive. They offer a variety of investment opportunities and advice on how to maximize your returns. And the current tax incentives are substantial. Knowing that the energy I use at home (and to charge my electric car) comes from the sun is reassuring and satisfying in equal measure. It's incredible that I now receive a utility bill, and depending on the month, it's either a negligible amount or they pay me. With LightWave's assistance, switching to solar has been a breeze." - Everett W.

"LightWave Solar is a very busy company, so it took a while to get started on the project. Workers started on time, worked diligently, made minimal noise, and even provided amusement for curious homeowners. After tracking our energy consumption for over two months, I can say that it has been a thrilling experience. One month on either side of the Winter Solstice is the longest period of uninterrupted darkness. After going live, we were able to reduce our off-grid consumption by as much as two-thirds compared to the highest monthly total from the previous winter. This is because of the frequent cloudy, rainy, and even snowy days that have been interspersed with a few exceptionally beautiful, albeit brief, sunny days. The power went out for 5 hours, but we made it through. If my mother-in-law hadn't called to tell me the power was out at her house, I never would have known. While the heater kept us cozy, we made dinner and watched television. We would have invited the neighbors over if it weren't for COVID. In my opinion, summer is the best time for production. I don't think I'll get rich selling energy to TVA at their low prices. Since our energy bills were relatively low before the installation, it will take us 78 years to break even. However, I yearned for access to solar energy. Fun fact: I own two Teslas (batteries). Choosing solar energy seemed like a natural and sensible choice for the future of the planet." - Hunter A.

"Although we spoke with several installers, LightWave Solar stood out as the most competent. The proprietor flew a drone over my property to determine the optimal spot. As a group, they handled every challenge with professionalism and grace. We put in 3 Tesla power walls, each with 12 KW. The system worked flawlessly during our first neighborhood blackout; while everyone else in the area was without power, we were not affected. I love the storm watch function; when activated, the batteries draw power from the grid and store it until the power is needed. I think the Tesla app is fantastic." - Parker T.

"Lightwave Solar put in a 12-kilowatt system at my building. Very competently, the installation crew finished the job in a single morning. All paperwork and communication with TVA/MTEMC were handled by Lightwave. Since having solar panels installed, I've downloaded an app to my phone that displays the amount of energy they have generated." - Jordan R.

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