Lumio Overview
Expert Score: 4.1/5
Founded in: 2021
Lumio, established in 2021, has been an active participant in the solar industry, providing services across 15 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Lumio’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar panel installation, solar batteries, electric vehicle (EV) chargers, generators, contracted roofing services and tree removal
Online Presence and Engagement: Their website attracts 12059 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, TX, FL, WA, SC, ID, AR, OR, NM, AZ, NJ, OK, MD, NC, VA., demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Lumio for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Lumio Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 2 | 2.8 |
| yelp.com | 115 | 1.5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 72 | 3.4 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | 435 | 4.9 |
| Google reviews | 280 | 4.1 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Lumio Reviews
| Company Website | lumio.com |
| Year Founded | 2021 |
| Areas Served | CA, TX, FL, WA, SC, ID, AR, OR, NM, AZ, NJ, OK, MD, NC, VA. |
| Services Offered | Solar panel installation, solar batteries, electric vehicle (EV) chargers, generators, contracted roofing services and tree removal |
| Roofing service | yes |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 25-year – Production guarantee, 20-year – Equipment warranty, 10-year roof penetration warranty |
Lumio Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 12,059 | 2 | 35 | 0.55 | 48.99% | 41.16% | 0.53% | 5.08% | 0.06% | 4.17% |
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Lumio Social Media
What do Customers Say about the Lumio?
Positive Reviews:
- Lumio is praised for its customer care and a personalized approach.
- They offer residential solar installations for purchase and lease as well as power purchase agreements.
- Lumio also offers an optional reroofing service for homeowners with older roofs.
Positive Lumio Customer Reviews:
- Efficient installation process, with one install completed in 12 days.
- Account managers effectively managed projects through staffing and weather impacts.
Negative Lumio Customer Reviews:
- Dissatisfaction with customer service and overall installation process.
- Concerns about Lumio using third-party companies for more than just the sales process.
Positive Reviews:
- Lumio is praised for its high commission and team-oriented culture.
- The company provides great training and all the tools needed to succeed.
- Some employees appreciate the uncapped commission, flexible schedule, and one-on-one talks with leadership.
Negative Reviews:
- Some employees have expressed concerns about poor management, frozen raises, and bad business practices.
- There were also comments about inconsistent pay, multiple errors, and poor project management.
Positive Reviews:
- Customers appreciate Lumio’s customer care and personalized approach.
- They commend the residential solar installations and the optional reroofing service for homeowners with older roofs.
- One reviewer mentioned that Lumio’s representatives were very honest, professional, and extremely knowledgeable.
Negative Reviews:
- Some customers have expressed concerns about poor management, frozen raises, and bad business practices.
- There were also comments about inconsistent pay, multiple errors, and poor project management.
Positive Reviews:
- Customers praise Lumio’s fast installation times, often within 30 days or less.
- Many highlight Lumio’s competitive financing options, including no money down and no payments until after installation.
- Some customers report significant savings on their utility bills after switching to Lumio solar.
Negative Reviews:
- Several customers complain about poor customer service, with issues like delayed responses, lack of communication, and difficulty reaching Lumio representatives.
- There have been reports of problems with the quality of Lumio’s work, such as roof leaks and damage caused by the solar panel installation.
- A few customers have reported difficulties with Lumio’s billing and cancellation policies, including being charged for “work already done” even when no work was completed.
Summarizing:
Do we recommend Lumio services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Lumio is distinguished as a Market Leader. Their solid presence in 15 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Lumio stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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