McMurray And Sons, Inc. Overview
Expert Score: 3.5/5
Founded in: 1918
McMurray And Sons, Inc., established in 1918, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: McMurray And Sons, Inc.’s Offerings
Customer Experience: With an average rating of 3.5, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Roof Replacement, Roof Repairs, Solar
Online Presence and Engagement: Their website attracts 1161 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OR, CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering McMurray And Sons, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
McMurray And Sons, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 14 | 3.2 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 3.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 1.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 26 | 3.9 |
| Expert Score | 3.5 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
McMurray And Sons, Inc. Reviews
| Company Website | mcmurrayandsons.com |
| Year Founded | 1918 |
| Areas Served | OR, CA |
| Services Offered | Roof Replacement, Roof Repairs, Solar |
| Roofing service | yes |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lead-acid batteries, lithium-ion batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | GAF Golden Pledge Warranties (25-Year Labor/50-Year Product) |
McMurray And Sons, Inc. Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,161 | 1 | 1 | 0.41 | 9.00% | 78.51% | 0.52% | 4.96% | 0.04% | 6.97% |
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McMurray And Sons, Inc. Social Media
What do Customers Say about the McMurray And Sons, Inc.?
Positive Criteria:
- Responsive Service: From the initial phone inquiry to job completion, they were always available and attentive.
- Quality Workmanship: The crew ensured incomplete roof areas were protected daily and maintained a clean job site.
- Professional Management: Branch Manager Jesse Cooper was knowledgeable, thorough, and addressed any issues promptly.
Negative Criteria:
- Scheduling Challenges: Slots for installation may fill up weeks in advance.
- Component Availability: All parts must be on-site by the agreed-upon start date to avoid delays.
Positive Aspects:
- Prompt communication from Charles McMurray during the bid process.
- Crew ensured incomplete roof areas were protected against rain or humidity.
- Thorough cleaning of the job site after work completion.
- Unique gutter challenge handled admirably by Martin Ramirez.
- Branch Manager Jesse Cooper maintained professional attentiveness to details.
Positive Aspects:
- Sales Roles: Employees in sales roles appreciate the increased salary and the potential to earn good money. Achieving an OTE (On-Target Earnings) of 50k is feasible.
- Rewarding Hard Work: Despite weekly sales targets and some micro-management, employees find the pay decent, making the effort worthwhile.
Negative Aspects:
- Delivery Driver/Installer Roles: Physically demanding work, especially for self-employed drivers who may face fines for various reasons. Management decisions, especially at higher levels, can be problematic.
- Lack of Back-Up: Employees report that the company doesn’t adequately support them when customers make false claims about damage. This lack of backup affects their earnings and morale.
Positive Aspects:
- Trusted Experience: With 105 years of trusted experience, McMurray & Sons has a long history in the industry.
- Services Offered: They provide a range of services, including roofing, insulation, full-service HVAC, PV solar, insulation removal, and home performance testing.
Negative Aspects:
- Unfortunately, there was only one negative review available. A customer reported multiple issues, including improper workmanship, deceptive practices, and false claims about certification. The company allegedly misrepresented their NADCA certification status and performed subpar work on duct cleaning and furnace installation.
Positive Aspects:
- Trusted Experience: With over 100 years of history, McMurray & Sons has established itself as a reliable service provider.
- Service Range: They offer various services, including roofing, insulation, HVAC, PV solar, insulation removal, and home performance testing.
Negative Aspects:
- Unfortunately, there was only one negative review available. The customer reported issues related to improper workmanship, deceptive practices, and false claims about certification. Specifically, the company allegedly misrepresented their NADCA certification status and performed subpar work on duct cleaning and furnace installation.
Summarizing:
Do we recommend McMurray And Sons, Inc. services?
Average Performer
McMurray And Sons, Inc., getting our badge of an Average Performer, maintains a presence across 2 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.5, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While McMurray And Sons, Inc. might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add McMurray And Sons, Inc. to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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