Momentum Solar review

Momentum Solar, a solar company based in Metuchen, NJ, has an average rating of 4.0 out of 5 on EnergySage.
Positive aspects of their service include zero out-of-pocket expenses, free installation, complimentary system maintenance, warranty, and monitoring, and exceptional customer service.
One customer claimed the company sold a product that did not produce any savings.
Another customer experienced a long delay in getting their system back online after it went down.
Despite these issues, Momentum Solar remains committed to providing affordable solar panels and immediate savings for their clients.

Positive reviews highlight the excellent sales process and installation quality.
One happy customer praised their sales representative, Chris W., for his thoroughness and the seamless installation process.

Negative reviews, mention issues with after-sales support and long delays in panel activation.
One customer reported a 7.5-month outage and lack of compensation for lost production.
Another customer complained about the solar panels not being activated even after seven months of installation.

Positive Feedback:

Some customers appreciated the agent who dealt with them.

Negative Feedback:

A customer from San Antonio reported that the installation was not completed and the panels were not fully hooked up.
They also mentioned receiving the runaround from the company.
Another customer from New York expressed dissatisfaction with Momentum Solar.

Positive aspects include a warranty on work and panels, and a wide variety of options.
The company offers solar panels and equipment from a variety of brands, but only installs Tier 1 solar panels, ensuring efficiency and durability.
They handle all required paperwork and permits, and the installation process is thorough.

Negative aspects include limited state availability and lack of pricing information online.
The majority of reviews are negative, with 81% of reviewers giving a 1-star rating.

Positive Criteria:

In-House Installation Team: Momentum Solar handles system installations with its in-house team, ensuring quality control and efficiency.
Assistance with Incentives and Rebates: They help customers apply for money-saving incentives and rebates, making the transition to solar more cost-effective.
Diverse Solar Panel Catalog: Momentum offers a diverse catalog of solar panels, allowing for better customization of solar systems.
Tier 1 Solar Panels: Regardless of the brand, Momentum installs Tier 1 solar panels—known for their effectiveness and longer lifespan (25-40 years).

Negative Criteria:

Limited Service Coverage: Momentum’s service coverage is restricted to 11 states.
Solar Battery Availability: They only sell solar battery options in 5 out of the 11 states they operate in.

Negative Reviews:

Alejandra Nieto shared her experience on March 19, 2024. She labeled the company as a scam. The salesmen allegedly manipulated their account statements to create an “accurate” offer based on average consumption. However, after installation, the panels failed to cover their actual usage. Despite this error, Momentum Solar insisted on selling them more panels, leaving them dissatisfied and feeling ripped off.
Richard Parrales, another customer, expressed frustration. He claimed that the sales representative misled him with false information. Specifically:
He was told he wouldn’t need additional insurance on his homeowners’ policy, but later had to carry an extra $1 million in liability.
The promised installation time of 1 month stretched to 6 months.
Charges for the system began before it even produced energy.

Positive Aspect:

Momentum Solar made Forbes Homes’ list of the Best Solar Panel Installation Companies of 2023.

Positive Aspects:

Good Compensation: Some reviewers mentioned that the company offers good money and benefits.
Satisfaction: Homeowners expressed satisfaction with their experience at Momentum Solar, particularly regarding their first bill, which was significantly lower.

Negative Aspects:

Job Security: Several employees reported lack of job security, especially if not politically connected.
Dishonesty: Some reviewers highlighted issues with dishonesty during the interview process and training.
The company allegedly encourages dishonest practices towards customers.
Toxic Leadership: A former sales team leader described toxic leadership and unfair compensation.
Demanding Job: Solar sales consultants mentioned the demanding nature of the job, with no guarantee of pay and reliance on bonuses.
Work-Life Balance: Employees reported horrible work-life balance.

Positive Aspects:

Highest Quality Panels: Momentum Solar installs high-quality Maxeon panels, ensuring efficient energy production.
Outstanding Customer Support: The company provides excellent customer service, with highly rated support and 24/7 panel monitoring.
Best Solar Financing: Momentum Solar offers in-house financing options, including no payments needed for 18 months.
Affordable Prices: Their pricing is in line with industry averages, making solar accessible to many homeowners.

Negative Aspects:

Limited Financing Options: While Momentum Solar provides financing, it may be somewhat limited, potentially posing challenges for budget-conscious customers.
Installation Delays: Some customers reported extended wait times during the installation process.
Communication Issues: Instances of difficulty reaching company representatives and delayed callbacks were noted by a few clients.

Positive Aspects:

Environmentally Friendly: Michael from Florida appreciated Momentum Solar for helping him save money while doing something good for the environment. Their commitment to sustainable products and services stood out.
Quality Workmanship: Zach from Texas, with a background in construction, praised Momentum Solar for their meticulous attention to detail. From perfectly aligned wires to straight conduits, they nailed every facet of the installation process.
Cost Savings: Austria from New Jersey highlighted the savings they experienced with Momentum Solar.
These savings allowed them to invest in things they had previously put off.
Exceptional Customer Experience: John from New Jersey had an exceptional customer experience with Momentum Solar.
Their helpful and responsive team left a positive impression.

Veiga Family: They appreciate the environmental impact of going solar, mentioning that they are “growing more trees” and saving money.
Zach from Texas: A construction background led him to appreciate Momentum’s attention to detail in every aspect of installation.
Michael from Florida: Chose Momentum for their products, services, and pricing.
Austria from New Jersey: The savings allowed them to invest in good things for their house.
The Wdowiaks from Florida: Their first bill was only $30, making them very happy.
John from New Jersey: Praised the exceptional customer experience at Momentum Solar.

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Average Performer

Momentum Solar, getting our badge of an Average Performer, maintains a presence across 12 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.7, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Momentum Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Momentum Solar to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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