My Smart House overview
When it comes to home improvements, you can trust the experts at My Smart House to provide you with the best product, service, and installation possible since we are industry leaders in home technology, efficiency, and aesthetics. We have expanded our offerings to include more items and services that are of interest to our clientele since we believe that what is essential to them is also important to us. We streamline the process by handling all aspects of design, engineering, permits, and more on your behalf. Just tell the My Smart House staff what you need, and we'll take care of the rest.What My Smart House has to say about itself
The staff at My Smart House consists of Veterans who are dedicated to delivering excellent service using cutting-edge technology. We take great satisfaction in improving the quality of life for our clients by installing cutting-edge home automation, solar energy systems, and drought-resistant landscaping. Your ideal house may become a reality with the help of our skilled experts and the SMART enhancements they can install to increase your home's value and your quality of life. We have worked with top-tier suppliers to provide the highest quality products, installations, and service for our clients. We employ state-of-the-art machinery made right here in the USA, and our prices are far lower than those of our rivals. Don't spend time sifting through hundreds of contractors; instead, get in touch with a My Smart House professional right now.My Smart House Solar Review
| Year Started | 2021 |
| Company Website | my-smarthouse.com |
| Service Areas | CA |
| Service Types | Automatic lighting control, thermostat and climate control, security systems, voice control, energy management, remote access and more |
| Types Panels | Not specified |
| Backup Battery | Lithium-ion backup batteries |
| Certifications | Not specified |
My Smart House website review
The website features a sleek and contemporary design, with high-quality photos and an easy-to-navigate interface. The website provides details about the company's offerings, which seem to center on smart home and home automation technologies. There is a clear message and value proposition conveyed in the writing. The site is user-friendly, with obvious calls to action and a responsive layout that works well on a variety of devices. The site as a whole seems to be well made, loaded with useful information, and simple to navigate.My Smart House price policy
| Packages | Start at around $8,000 |
| Payment options | Credit cards, PayPal |
| Payment discounts | 10% discount for full payment at the time of installation, 5% discount for customers who pay by cash or check |
My Smart House online reputation
According to consumer testimonials, the reputation of My Smart Home is murky. While some clients have been pleased with the company's service and solar panel installation, others have had unpleasant encounters. Numerous consumers have complained that My Smart Home has failed to live up to its promises and incentives, such as paying for solar panels or addressing HOA concerns. My Smart Home sometimes ignored requests from customers or failed to handle problems, which annoyed and inconvenienced them. It is important to note that a number of consumers have had good luck with My Smart House. They were pleased with the installation procedure, the knowledge and friendliness of the workers, and the energy bill reductions. Negative reviews mostly highlight questions about My Smart Home's dependability and customer support. Customers must use prudence."Josh won't answer his phone when I call him through MySmartHome, despite my repeated attempts. He said he would cover my solar bill payments for the first year and a half, but he never kept his word. As other prospective purchasers advise: Be mindful of this development and search for solar panels elsewhere. If the issue is not fixed, reporting this bait-and-switch fraud to the Better Business Bureau should be the next step." - Juan Z.
"My Smart House did not maintain the promotion I received from their salesperson Denielle. I was informed that they would cover my first six months of solar, but because I have already paid for my first month and my second payment is already due, I am over the 90-day timeframe during which the accounting staff would normally offer me a check. They have not complied with their end of the bargain. They also assured me that they would handle any matters pertaining to the HOA. They did not adhere to HOA guidelines in my neighborhood and installed the solar before getting permission to do so. I'm now getting letters from my HOA instructing me to bring it up to standard in accordance with the contract with My Smart House. When I contact their Muerrita office, no one answers the phone or responds my calls. When I phoned on a different number, they answered, and when I explained my problem, they hung up and tried to avoid me. It's disappointing because after contacting 6 solar businesses, this one offered the greatest pricing. If I had realized that I would be duped by fraudulent promotions, as shown by the documentation I have, I would have chosen a different solar company." - Jason T.
"Greetings to everybody. Due to My Smart House's failure to alert Solcius (solar installers) that I had contacted to cancel the solar project, Solcius has given me a statement stating that I owe $5475.00 for doing so. I contacted on February 22nd to cancel the project even though I had till February 25th to do so." - Blanca A.
"Like the traditional "bait and switch" technique. Keep away. They submit a low offer, request a deposit, and then attempt to negotiate the price. They added $8,000 to the contract I had already signed before attempting to add an extra $10,000, which I rejected. They won't give the deposit back. I will have to file a lawsuit to recover my deposit! Nearly no one is talking. will not respond to emails, messages, or calls." - Steven B.
"To safeguard the customers, I'm taking my time to write this Yelp review. I don't want anybody to have to experience what I am. It is SO WRONG in every way. Carl, the business's owner, contacted and provided a hopeful development. The prospect of my solar panel finally being connected to Edison made me happy. So I waited! For nothing, I waited, waited, waited. He didn't arrange any updates or give us a call. The manager, Brenna, said, "I'm sorry, but I can't help you." In response to this Yelp review, MONTY said something, but did nothing else." - Grace Z.
"After much deliberation, we chose to use this firm. They were incredibly patient with us and addressed all of our inquiries. They phoned to notify us of developments and solicit our input by answering our inquiries. To this day, I have no regrets about our solar energy choice or our decision to work with them." - Ambrosia p
"The smart home that I own is a really successful business. They kept me up to date on everything and answered all of my questions about the process. My well-designed home doubles as an effective business." - Kinnard
"I just wanted to say thank you for the fantastic service and for adding solar panels to our home, which has made it pleasant. Choosing you was the finest move we could have made after being dubious about solar and other firms. And it's been fantastic! lowered electricity costs It's a win-win situation for our family, particularly since we're installing a pool since it will enable us to save a ton of cash! happy satisfied customers The Paredes family!" - anaparedes93
"I must admit that switching to solar panels was simpler than I had anticipated. The staff has always been fantastic, informed, and competent. starting with the first presentation and continuing with the installation of the panels and theromstat. Theromstat panel installer Levi was very helpful and patient with all of my queries. I would suggest this business to anybody who is interested and wants to feel secure." - Tina Wiley
"Team from My Smart Home and Solcius, I appreciate the work you did. I must mention that the procedure was simple for a first-time solar owner. In only a few hours, the installation was complete. They handled all of the paperwork with the county and city. Everything was completed earlier than anticipated. They explain how to use solar power, and the personnel is extremely kind and nice. They are also available to answer any queries." - Omar H.
My Smart House Social media
| facebook.com My Smart House's Facebook page looks to be active and up to date. The bulk of the postings were posted during the previous 30 days, and it has around 600 likes. These articles are related to material that offers details on their solar installation services and business news. Customers' inquiries make up the bulk of comments, and they seem to be responded to promptly. There is also some client feedback, including some positive evaluations and some unfavorable ones. Overall, this page seems to be operating well and has a sizable following and active user base. |
| linkedin.com account not registered |
| YouTube Channel 2 Subscribers |
My Smart House average reviews
| Source | Votes | Avg. Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 13 | 2.78 |
| solartribune.com | No reviews | No reviews |
| yelp.com | 507 | 3.5 |
| Google reviews | No reviews | No reviews |
| AVG | 3.48 |
- Extensive customization options
- Easy installation and maintenance
- A range of services to meet different needs
- Expensive upfront costs
- Some systems can be difficult to set up
- Limited availability in some regions
My Smart House Final Conclusions
Based on customer reviews, My Smart House has a mixed reputation when it comes to their solar panel services. While some clients have had a positive experience and are happy with the quality of work and cost savings, others have expressed dissatisfaction and frustration with lack of communication from the company, lack of promotions, and issues with HOA guidelines. In addition, there are allegations of bait-and-switch tactics and fraudulent promotions. Overall, it is clear that My Smart House can be improved in terms of customer service and transparency. Potential clients should take these reviews into account before choosing to work with this company.My Smart House locations
| Main Address | 39809 Avenida Acacias, Unit D, Murrieta, CA 92563 |
| Phone Number | (888) 445-3020 |
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