NEC Solar review

"Even though they were recommended highly after they were paid and your system is paid for but not operational because they forgot to complete the necessary documentation with the utility provider, they disappear." - Robin A.

"If you have any issues after NEC Solar has completed the sale and installation, you are on your own. My solar panels have been sitting in the water for almost a week due to a leak in the roof. Two folks I spoke with on the phone, and one more I texted. I've been told nothing except that someone will contact me. In the meanwhile, I have water leaking into my chamber. I'll have to hire a professional to do the necessary repairs and then charge NEC Solar. Ugh. The customer service is terrible, and to think I recommended them to numerous others." - Luke K.

"We finally wrapped up our "project" after 8 months of hard work. They were wonderful at first, but when we signed the contract, they totally ignored us. The high employee turnover rate at this firm suggests that it is a wholesaler of some type. There were several mishaps with paperwork, permissions, and timing. These thugs ultimately went into total hiding from us. For months, indeed months, they ignored my calls. They'll tell you that your project manager is unavailable whether it's 10 a.m. or 2 p.m. They didn't even bother to contact us after the job was finished. Our electricity provider notified us through email. Please do yourself a favor and choose someone else." - Ross T.

"There has been no installation after 4 months. They messed up our home, didn't do what they said they would, and broke their word in many ways. As a result of their carelessness, we now have water damage and leaks because the pipes they ran through our walls were not properly sealed, and while installing the panels, their employees nailed STRAIGHT THROUGH OUR ROOF. Oh, and I brought it up three or four times throughout the installation, and each time they assured me that everything would be OK since they do a great job and leave no stone unturned. If I hadn't been put in charge of everything, we may still be without solar after TWELVE MONTHS... we're on the verge of hiring attorneys." - Roy B.

"The system produces electricity and functions as intended. But they tried to sell me monitoring for every broken panel. The monitoring data I need to see whether the power provider is providing me full credit has proved elusive. I called Jack, and his crew came out to drill a huge hole in my wall and install an outside cable from my router. The Ethernet cable was simply threaded through an opening and a drywall repair was placed over it. It's a piece of junk. Actual expert job, NOT. That was four weeks ago now. There is no active connection to the monitoring system. He mentioned the necessity for updated software. You ignored my calls. Then I phoned him, and he said he'd get back to me with a day that would work for the staff to come over after hours to perform the download and setup. Ignored my calls. They are too busy working six days a week, he told me when I contacted him today. So now I have to wait three more weeks till he possibly can send someone, he says. So, take caution. Choosing these men. You'll have to badger them continually if you want them to deliver on their promises. They sold me a monitoring system and assured me they would check in on it and any others they set up to make sure everything was running well. This nonsense has never worked and never will since it was never connected." - Oliver P.