Multi-Location Company.
Oak Electric Overview
Expert Score: 4.6/5
Founded in: 1999
Oak Electric , established in 1999, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Oak Electric ‘s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Power Installation: Oak Electric is one of Southeast Michigan’s leading installers of solar panels and battery backup systems for residential and commercial customers. They serve the entire Metro Detroit Area, including cities like Clarkston, Bloomfield, Rochester, Troy, Farmington, Royal Oak, Birmingham, Waterford, Livonia, and Ann Arbor. Automatic Backup Generators: Oak Electric is a PowerPro Premier Generac Generator Dealer, offering sales and service for homes and businesses. Electrical Installation and Repair: They perform electrical troubleshooting and repairs for both homes and businesses. Air Conditioner & Furnace Services: Oak Electric provides installation and repair services for a wide range of air conditioners and furnaces. Plumbing Services: They offer prompt and professional plumbing repairs and maintenance. Electric Vehicle Charging Stations: Oak Electric is a Tesla Certified Installer for electric vehicle charging stations, providing solutions for homes and businesses.
Online Presence and Engagement: Their website attracts 9119 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Electrical License # 6109054, Mechanical License # 7115311, Builders License # 2101219954, and maintains a BBB rating of NR, reflecting their industry compliance and service quality.
Whether you’re considering Oak Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Oak Electric Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 9 | 5.0 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 33 | 3.5 |
| bbb.org | 4 | 2.3 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 13 | 4.2 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 247 | 4.7 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 860 | 4.6 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Oak Electric Reviews
| Company Website | oakelectric.com |
| Year Founded | 1999 |
| Areas Served | MI |
| Services Offered | Solar Power Installation: Oak Electric is one of Southeast Michigan’s leading installers of solar panels and battery backup systems for residential and commercial customers. They serve the entire Metro Detroit Area, including cities like Clarkston, Bloomfield, Rochester, Troy, Farmington, Royal Oak, Birmingham, Waterford, Livonia, and Ann Arbor. Automatic Backup Generators: Oak Electric is a PowerPro Premier Generac Generator Dealer, offering sales and service for homes and businesses. Electrical Installation and Repair: They perform electrical troubleshooting and repairs for both homes and businesses. Air Conditioner & Furnace Services: Oak Electric provides installation and repair services for a wide range of air conditioners and furnaces. Plumbing Services: They offer prompt and professional plumbing repairs and maintenance. Electric Vehicle Charging Stations: Oak Electric is a Tesla Certified Installer for electric vehicle charging stations, providing solutions for homes and businesses. |
| Roofing service | – |
| Panel Options | Monocrystalline: These panels are highly efficient and made from a single crystal structure. They perform well in various conditions and have a sleek appearance. Polycrystalline: These panels are cost-effective and made from multiple crystal structures. They are slightly less efficient than monocrystalline panels but still offer good performance. Thin-Film: Thin-film panels are flexible and lightweight. They are suitable for DIY projects or applications where aesthetics matter. |
| Battery Installations | Oak Electric has experience installing SunPower solar panels and batteries for residential and commercial customers. These battery backup systems provide energy storage to complement solar panel installations, allowing you to store excess energy generated during the day for use during nighttime or power outages. |
| Certifications | Electrical License # 6109054, Mechanical License # 7115311, Builders License # 2101219954 |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | NR |
| Warranty | Oak Electric offers a one-year warranty on all labor and electrical materials. |
Oak Electric Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 9,119 | 1 | 11 | 0.81 | 48.42% | 33.14% | 0.60% | 5.29% | 0.04% | 12.51% |
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Oak Electric Social Media
What do Customers Say about the Oak Electric ?
Positive Aspects:
Oak Electric is an Elite Installer with top ratings from customers and endorsements from vendors.
The sales/project manager was thorough and professional in explaining solar projects, incentives, and benefits.
Negative Aspects:
Documentation and training regarding the solar system post-installation could be improved.
Positive Aspect:
Installation Efficiency: Customers appreciate the quick installation process, which typically takes only two days.
Competitive Pricing: Oak Electric is known for offering competitive prices and providing better products compared to competitors.
Positive Aspect:
Installation Efficiency: Customers appreciate the quick installation process, which typically takes only two days.
Competitive Pricing: Oak Electric is known for offering competitive prices and providing better products compared to competitors.
Negative Aspect:
Uncaring and Rude: A few customers mentioned that the company’s customer service has deteriorated severely and that they encountered rude behavior.
Emergency Response: Emergency response seems to be non-existent unless customers agree to pay a promise of $300 or more.
Overpricing: Some customers feel that Oak Electric’s pricing is higher than expected.
Finance and Invoicing Issues: Complaints center around finance and invoicing practices.
Positive Aspects:
Excellent Company with a Future Focus: Employees appreciate Oak Electric’s family-oriented culture and encouragement to do their best. The company plays “the long game,” making it an attractive career choice.
Great Place to Learn: Oak Electric provides opportunities for growth and advancement. Employees can learn a lot from their colleagues.
Negative Aspect:
Office Staff Concerns: Some reviews mention issues with the office manager, describing them as unprofessional and dishonest. However, overall staff and management are positive.
Positive Aspects:
Installation Efficiency: Customers appreciate the quick installation process, which typically takes only two days.
Competitive Pricing: Oak Electric is known for offering competitive prices and providing better products compared to competitors.
Negative Aspect:
Uncaring and Rude: A few customers mentioned that the company’s customer service has deteriorated severely and that they encountered rude behavior.
Emergency Response: Emergency response seems to be non-existent unless customers agree to pay a promise of $300 or more.
Overpricing: Some customers feel that Oak Electric’s pricing is higher than expected.
Positive Aspects:
Annual Maintenance: Customers appreciate Oak Electric’s reliable and professional annual generator maintenance. The company provides advice on correct usage during power outages.
Quality Installation: Some customers praise the seamless installation process for backup generators.
Negative Aspects:
Customer Service Decline: Over the past few years, customer service has deteriorated significantly. Reviews mention uncaring and rude behavior.
Pricing Concerns: Oak Electric is considered overpriced, and there are complaints about unexpected fees and lack of communication regarding charges.
Unethical Claims: A few reviews highlight false community service claims made by the company.
Summarizing:
Do we recommend Oak Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Oak Electric is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Oak Electric stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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