Our World Energy review

"When I agreed to have solar panels installed, I was assured that not only would I get rid of my energy costs, but I would also get a tax refund of $8,200 (which I did not). That's not the case at all, unfortunately. When I try to contact the person who provided these assurances, all I hear is that his email is full. These panels contain misleading information and I want them deleted. They put themselves in a very false light. Scammers and con artists. Dishonest people/businessmen." - Manish D.

"The OWE sales department did a wonderful job. The whole initiative was scrapped once the client account was given to the office staff. I've never before been associated with a team of such ineptitude. The installation crew needed four weeks to get the panels up. The bureaucracy delayed the permit application for another four months. I maintained regular communication with SRP's Solor Division and learned that neither OWE nor the City had sent the necessary paperwork. I made first contact with municipal officials, who informed me that OWE had never sent them the necessary paperwork for approval before sending it on to SRP. The OWE office staff and salesperson blamed the city and SRP the entire time. If I could go back in time, I would have never let them through the door. If anything makes you uncomfortable about buying from them, don't. Oh, and as a cash client, I must express my extreme frustration. It took them four months to switch on the system after they had me pay $23,000 for it after the panels were installed. What kind of business asks for payment in full despite unfinished work?" - Randy V.

"Since August 2021, my system has been operational; OWE assured me that, should it fail to meet expectations, they will send someone to add extra panels. Aps's monthly electricity expenses have been steadily increasing ever since the solar array was activated. Even though I have repeatedly contacted them and sent them copies of my Aps power bills, they have never once contacted me, much alone attempted to examine why my system is only generating a third of what it should be. While its maximum output is 1200 kw, between December 10 and January 12, it only generated 402 kw. After installing solar panels and paying the associated fees, my power bill has increased to $316. When I asked this company for assistance with my computer, they disappeared without a trace. Don't believe they're "we want you to be a customer for life" or "we will make it right" spiels. Not a chance in hell!! After receiving their payment, they will stop caring about you." - Donald B.

"They haven't delivered the promised solar energy, and they haven't responded to my emails, letters, or phone calls. Please have real-time connectivity and replace any non-functioning panels or add more as needed. They lied through their teeth to get the deal, and now they won't stand by their service or goods. They didn't switch it on until November 2021, and ever since then there have been issues." - Elvis F.

"YOU SHOULD NOT USE THIS BUSINESS. The sales staff is fantastic, and the men are very kind and helpful. There were zero hiccups throughout the installation process. A short time later, we are still receiving power bills and experiencing problems with our panels. The receptionist assured me that the appropriate parties will contact me shortly. There has been no response after two weeks. I refer to both of them as simply "." It takes at least two months to settle a single problem. Managers will say things like "I get why you're frustrated" but will do nothing to make things better. Nothing ever gets resolved, but everyone in the workplace is always apologizing and saying they're sorry for the trouble they've caused. We are still waiting for a problem we reported on December 20 to be resolved. DO NOT WORK WITH THIS BUSINESS! I regret enrolling in solar." - Ericson A.