Our World Energy review

Positive Feedback:

Customers appreciate the company’s commitment to customer satisfaction and value.
The company’s 25-year warranty on panels, inverters, roof, racking, and workmanship is highly praised.
Customers have mentioned good communication and helpfulness throughout the installation process.

Positive Criteria:

Professionalism: Customers appreciate the team’s exemplary service, quick responses, and efficient handling of inquiries.
Energy Efficiency: The company offers solar panels as part of a package deal, making it more cost-effective for customers.

Negative Criteria:

Installation Issues: One customer reported that the windows promised in the package were never delivered after solar panels were installed. Communication with the company was challenging, and the responsible individual was no longer working there.

Positive Criteria:

Professionalism: Customers appreciate the team’s exemplary service, quick responses, and efficient handling of inquiries.
Energy Efficiency: The company offers solar panels as part of a package deal, making it more cost-effective for customers.

Positive Criteria:

Our World Energy connects solar panel specialists and homeowners looking for affordable energy solutions.

Positive Aspects:

Most coworkers are great people, despite management challenges.

Negative Aspects:

The management became exclusive and marginalizing, displaying a lack of clarity, structure, and communication. Requests for clarity or support were often disregarded, particularly if they did not concern those in authority.
Communication and integrity issues within management were prevalent.

Positive Aspects:

They were particularly impressed with the electricians and installers, who were described as professional, courteous, and knowledgeable. The company was also commended for taking on a challenging project involving an old house.

Negative Aspects:

There were complaints about misleading sales tactics. One customer felt lied to about the cost of solar installation and the terms of the contract. They were under the impression that they would only pay a fixed monthly fee, but later found out about a large one-time fee. This customer felt taken advantage of, especially since they were on a fixed income.

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Average Performer

Our World Energy, getting our badge of an Average Performer, maintains a presence across 4 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Our World Energy might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Our World Energy to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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