Paff Electric & Solar Overview
Expert Score: 3.9/5
Founded in: 2015
Paff Electric & Solar, established in 2015, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Paff Electric & Solar’s Offerings
Customer Experience: With an average rating of 3.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Generators, Electrical Panels, Repairs & Troubleshooting, Commercial Electrical Services, LED Lighting
Online Presence and Engagement: Their website attracts 862 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OH, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Paff Electric & Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Paff Electric & Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 15 | 4.0 |
| Google reviews | 12 | 4.1 |
| Expert Score | 3.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Paff Electric & Solar Reviews
| Company Website | paffelectricandsolar.com |
| Year Founded | 2015 |
| Areas Served | OH |
| Services Offered | Generators, Electrical Panels, Repairs & Troubleshooting, Commercial Electrical Services, LED Lighting |
| Roofing service | – |
| Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
| Battery Installations | Lead-acid batteries, lithium-ion batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | Additionally, all our solar panels come with a 25-year warranty. |
Paff Electric & Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 862 | 1 | 0 | 0.43 | 42.11% | 37.70% | 0.77% | 11.59% | 0.18% | 6.74% |
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Paff Electric & Solar Social Media
What do Customers Say about the Paff Electric & Solar?
Positive Criteria:
- Professionalism and Expertise: Customers frequently commend the professionalism and expertise of the Paff Electric & Solar team. They appreciate the knowledgeable staff and the high quality of work delivered.
- Customer Service: Many reviews highlight the excellent customer service, noting that the team is responsive, courteous, and willing to go the extra mile to ensure customer satisfaction.
- Effective Solutions: Customers are pleased with the effective solutions provided for electrical and solar issues, often mentioning that the problems were resolved efficiently and thoroughly.
Negative Criteria:
- Cost: Some customers feel that the services are on the pricier side. While many acknowledge the quality of work justifies the cost, it remains a point of concern for some.
- Scheduling Delays: A few reviews mention delays in scheduling and project completion, which can be frustrating for customers who are eager to see their issues resolved promptly.
Positive Criteria:
- Professionalism: Many customers praised the company’s professionalism and the expertise of their technicians.
- Quality of Work: The quality of the electrical and solar installations was frequently highlighted as excellent.
- Customer Service: Several reviews mentioned the friendly and responsive customer service, making the overall experience pleasant.
- Timeliness: Customers appreciated the timely completion of projects, often noting that the work was done within the promised timeframe.
Negative Criteria:
- Communication Issues: A few customers reported difficulties in communication, particularly in getting timely updates on their projects.
- Cost Concerns: Some reviews mentioned that the services were on the pricier side, which was a concern for budget-conscious customers.
- Scheduling Delays: There were occasional complaints about delays in scheduling or rescheduling appointments, causing inconvenience.
Positive Criteria:
- Professionalism: Many customers appreciated the professionalism and expertise of the technicians.
- Quality of Work: The quality of electrical and solar installations was frequently praised.
- Customer Service: Several reviews highlighted the friendly and responsive customer service.
- Efficiency: Customers often mentioned the timely completion of projects.
Negative Criteria:
- Communication Issues: Some customers reported difficulties in communication, particularly in receiving timely updates.
- Cost Concerns: A few reviews mentioned that the services were relatively expensive.
- Scheduling Delays: There were occasional complaints about delays in scheduling or rescheduling appointments.
Summarizing:
Do we recommend Paff Electric & Solar services?
Average Performer
Paff Electric & Solar, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Paff Electric & Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Paff Electric & Solar to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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