Phelps Solar Specialists Overview
Expert Score: 4.8/5
Founded in: 1970
Phelps Solar Specialists, established in 1970, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Phelps Solar Specialists’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Pool, Pool Automation, Variable Speed Pumps, Heat Pumps
Online Presence and Engagement: Their website attracts 1034 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, NV, CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Phelps Solar Specialists for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Phelps Solar Specialists Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 16 | 4.4 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 209 | 4.8 |
| Google reviews | 156 | 4.8 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Phelps Solar Specialists Reviews
| Company Website | phelpssolar.com |
| Year Founded | 1970 |
| Areas Served | AZ, NV, CA |
| Services Offered | Solar Pool, Pool Automation, Variable Speed Pumps, Heat Pumps |
| Roofing service | – |
| Panel Options | Monocrystalline, polycrystalline, thin-film solar panels |
| Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
| Certifications | SEIA |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | 12 year Warranty Solar Panels |
Phelps Solar Specialists Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,034 | 1 | 0 | 0.43 | 43.07% | 36.69% | 0.69% | 12.02% | 0.20% | 6.41% |
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Phelps Solar Specialists Social Media
What do Customers Say about the Phelps Solar Specialists?
Positive Criteria:
- Effective Pool Heating: Customers appreciate that Phelps Solar did a great job with their pool heating system. They’ve been enjoying a warm pool since April, thanks to the top-quality equipment recommended by the company. This positive experience has significantly extended their swim season, even though their pool is in the shade most of the afternoon.
Negative Criteria:
- Limited Swim Season: Some users express dissatisfaction with the relatively short swim season due to their pool being in the shade. Despite the effective pool heating, the swim season is still limited to approximately 2.5 months.
Positive Criteria:
- Great Results for Agencies: Many agencies using Birdeye for their clients’ results express satisfaction with the platform. It saves time and is easy to monitor and understand.
- Helpful Customer Service: Customers appreciate Birdeye’s quick and effective customer service, especially when resolving issues.
- Effective Messaging Feature: The messaging feature provided by Birdeye is important for businesses and serves them well.
Negative Criteria:
- Cancellation Challenges: Some users report difficulties canceling their services. The company may make cancellation processes cumbersome, leading to frustration.
- Communication Issues: A few reviews mention changes in Zoom call times without notice, conflicting information about cancellation methods (email vs. phone), and missed cancellation dates.
- Mixed Experiences: While many customers have positive experiences, there are also negative ones related to cancellation and communication.
Positive Criteriums:
- High-Quality Service: Many customers appreciate the quality of service provided by Phelpssolar.com. They mention efficient installation, reliable maintenance, and excellent customer support.
- Professional Staff: Positive reviews highlight the professionalism of the staff. Customers feel well-informed and guided throughout the process.
- Cost-Effective Solutions: Some reviewers mention that Phelpssolar.com offers cost-effective solar solutions, helping them save on energy bills.
- Timely Completion: Customers appreciate timely project completion, ensuring minimal disruption to their daily routines.
Negative Criteriums:
- Communication Issues: A few reviews mention communication challenges, such as delays in responding to inquiries or lack of clear updates.
- Installation Delays: Some customers report delays in installation, which can be frustrating.
- Maintenance Hiccups: Negative reviews occasionally mention issues with post-installation maintenance, such as delays in addressing technical problems.
- Pricing Concerns: A handful of reviewers express concerns about pricing, feeling that it could be more competitive.
Summarizing:
Do we recommend Phelps Solar Specialists services?
Expert Choice
Phelps Solar Specialists is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 1970 and a commitment to not using subcontractors, Phelps Solar Specialists offers warranties ranging from 12 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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