Pivot Energy Overview
Expert Score: 3.0/5
Founded in: 2018
Pivot Energy, established in 2018, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Pivot Energy’s Offerings
Customer Experience: With an average rating of 3.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Commercial Onsite Solar, Energy Storage, Community Solar, Distributed Energy Platform, Development, Financing, Building, Ownership, and Management.
Online Presence and Engagement: Their website attracts 9051 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CO, MO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Pivot Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Pivot Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 1 | 4.0 |
| Google reviews | 1 | 4.0 |
| Expert Score | 3.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Pivot Energy Reviews
| Company Website | pivotenergy.net |
| Year Founded | 2018 |
| Areas Served | CO, MO |
| Services Offered | Commercial Onsite Solar, Energy Storage, Community Solar, Distributed Energy Platform, Development, Financing, Building, Ownership, and Management. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A |
| Warranty | – |
Pivot Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 9,051 | 2 | 31 | 0.37 | 47.97% | 43.07% | 0.52% | 4.49% | 0.06% | 3.89% |
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Pivot Energy Social Media
What do Customers Say about the Pivot Energy?
Positive Reviews:
- Pivot Energy responded to the complaint.
- The company acknowledged that the payment terms might not have been fully explained by the salesperson.
- They confirmed that their contracts clearly state the payment terms.
- The company had exchanged several emails with the customer, which ended with the termination of the agreement.
- The customer found the business’s response satisfactory.
- They received a letter from SunCentral, confirming the contract’s cancellation.
Negative Reviews:
- The customer felt misled by the salesperson about the payment terms.
- After signing the contract, they were asked for their bank information as Pivot Energy would bill them instead of the electric company.
- The customer tried to cancel the contract within the 72-hour period but found the company unresponsive.
Positive Aspects:
- The customer has effectively offset their electrical costs and emissions through the program.
- The customer has experienced tangible savings from this program, amounting to about $50 over the past 9 months.
- The web portal provided by the company is functional and provides the necessary data to the customer.
Negative Aspects:
- The company’s communication has been less than satisfactory from the customer’s perspective. There was a lack of visibility into when the solar project would become active.
- When the customer requested to increase their allocation, they were put on a waitlist. However, there was no follow-up communication for several months. The sudden increase in the customer’s invoices, indicating that their allocation increase request had been approved, came as a surprise.
Summarizing:
Do we recommend Pivot Energy services?
Average Performer
Pivot Energy, getting our badge of an Average Performer, maintains a presence across 2 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.0, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Pivot Energy might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Pivot Energy to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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