Multi-Location Company.
PosiGen Overview
Expert Score: 3.3/5
Founded in: 2011
Service Areas: LA, MS, CT, NJ, PA, MA, RI
Services they provide: Solar Leases: PosiGen offers solar leasing options, allowing homeowners to harness clean energy from the sun without the upfront costs of purchasing solar panels. Energy Efficiency Audits: PosiGen conducts energy efficiency audits to help homeowners identify areas where they can reduce energy consumption and lower their bills. Solar Battery: Explore solar battery solutions to store excess energy generated by your solar panels for use during cloudy days or at night. Savings Portal: Keep track of your solar panels’ energy production and monitor your savings through PosiGen’s online savings portal. Bill Payment: Conveniently pay your bills online using PosiGen’s secure bill payment portal. Referral Program: Know someone who could benefit from going solar? Refer them to PosiGen and earn cash for yourself. PosiGen App: Download the PosiGen app to track your solar installation, make referrals, and check your solar savings all in one place.
Certifications & Licences: The B Corp Certification
PosiGen, established in 2011, has been an active participant in the solar industry, providing services across 7 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: PosiGen’s Offerings
Customer Experience: With an average rating of 3.3, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Leases: PosiGen offers solar leasing options, allowing homeowners to harness clean energy from the sun without the upfront costs of purchasing solar panels. Energy Efficiency Audits: PosiGen conducts energy efficiency audits to help homeowners identify areas where they can reduce energy consumption and lower their bills. Solar Battery: Explore solar battery solutions to store excess energy generated by your solar panels for use during cloudy days or at night. Savings Portal: Keep track of your solar panels’ energy production and monitor your savings through PosiGen’s online savings portal. Bill Payment: Conveniently pay your bills online using PosiGen’s secure bill payment portal. Referral Program: Know someone who could benefit from going solar? Refer them to PosiGen and earn cash for yourself. PosiGen App: Download the PosiGen app to track your solar installation, make referrals, and check your solar savings all in one place..
Online Presence and Engagement: Their website attracts 23152 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across LA, MS, CT, NJ, PA, MA, RI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as The B Corp Certification , and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering PosiGen for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
PosiGen Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 25 | 3.5 |
| solarreviews.com | 151 | 3.39 |
| yelp.com | 15 | 1.3 |
| bbb.org | 5 | 1.85 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 101 | 3.1 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 18 | 3.4 |
| birdeye.com | 257 | 3.5 |
| Google reviews | 239 | 3.4 |
| Expert Score | 3.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
PosiGen Reviews
| Company Website | posigen.com |
| Year Founded | 2011 |
| Areas Served | LA, MS, CT, NJ, PA, MA, RI |
| Services Offered | Solar Leases: PosiGen offers solar leasing options, allowing homeowners to harness clean energy from the sun without the upfront costs of purchasing solar panels. Energy Efficiency Audits: PosiGen conducts energy efficiency audits to help homeowners identify areas where they can reduce energy consumption and lower their bills. Solar Battery: Explore solar battery solutions to store excess energy generated by your solar panels for use during cloudy days or at night. Savings Portal: Keep track of your solar panels’ energy production and monitor your savings through PosiGen’s online savings portal. Bill Payment: Conveniently pay your bills online using PosiGen’s secure bill payment portal. Referral Program: Know someone who could benefit from going solar? Refer them to PosiGen and earn cash for yourself. PosiGen App: Download the PosiGen app to track your solar installation, make referrals, and check your solar savings all in one place. |
| Roofing service | – |
| Tesla energy equipment installation | – |
| Panel Options | Monocrystalline Solar Panels: These panels are known for their high efficiency and sleek design. Monocrystalline cells are made from a single crystal structure, allowing them to convert sunlight into electricity effectively. Polycrystalline Solar Panels: Polycrystalline panels are cost-effective and widely used. They have a blueish hue and are made from multiple silicon crystals. While slightly less efficient than monocrystalline panels, they still provide reliable energy production. Thin-Film Solar Panels: Thin-film panels are lightweight and flexible. They can be integrated into various surfaces, making them suitable for unconventional installations. However, their efficiency is lower compared to crystalline panels. Bifacial Solar Panels: Bifacial panels capture sunlight from both sides, maximizing energy generation. They work well in environments with reflective surfaces (such as snow or water) and can enhance overall system performance. PERC (Passivated Emitter Rear Contact) Solar Panels: PERC technology improves cell efficiency by adding a rear passivation layer. These panels perform well in low-light conditions and have better temperature tolerance. Half-Cut Solar Panels: Half-cut cells reduce energy loss due to shading and improve overall panel performance. They are more resilient to hotspots and offer better reliability. |
| Battery Installations | Solar Panel Batteries: PosiGen provides solar panel batteries that can power basic loads, such as fridges, lights, Wi-Fi routers, TVs, and charging devices for up to 45 hours12. These batteries ensure sustainable energy supply, especially when the sun isn’t shining. |
| Certifications | The B Corp Certification |
| Military discounts | – |
| Solar system leases service | yes |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | – |
PosiGen Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 38,631 | 2 | 143 | 0.62 | 6.30% | 24.97% | – | 11.94% | 55.77% | 1.02% |
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What do Customers Say about the PosiGen?
Positive Aspects:
Affordability: PosiGen offers competitive cash sale prices and an affordable leasing option. Their leasing program has fixed pricing throughout the lease term and no minimum credit score requirement.
Energy Efficiency: In addition to solar systems, PosiGen includes energy efficiency upgrades. Pairing these upgrades with solar can increase savings by up to 50%.
Customer Service: Customers appreciate responsive customer service and free installation.
Mission: PosiGen’s mission is to provide “Solar for All,” simplifying solar energy for homeowners.
Negative Aspects:
Performance Issues: Some customers reported that their solar panels did not work as expected.
Electricity Bills: A few customers experienced unexpected increases in their electricity bills after installing solar panels.
Scheduling: There were complaints about poor scheduling and delays during the installation process.
Positive Criteria:
Affordable Plans: PosiGen offers plans that allow almost everyone to qualify for solar panels at an affordable cost.
Responsive Representative: Customers have praised their representative, Alison, who provided excellent support from start to finish.
Negative Criteria:
Communication Challenges: Some customers report difficulty in contacting PosiGen. Lack of responsiveness and unanswered inquiries about backup batteries and roof repairs have left them frustrated.
Roofing Issues: A few users faced problems with their roofs after installation. Despite the system being designed to last 20 years, PosiGen allegedly did not address roof damage promptly.
Unresolved Leaks: One customer experienced a roof leak just 15 months after installation. PosiGen’s response was unsatisfactory, leaving the homeowner with a wet room and no resolution.
Positive Aspects:
Professional Experience: Some customers have reported a great experience with PosiGen, praising their professionalism and service quality.
Quick Response: In certain cases, PosiGen has been responsive and prompt in addressing issues.
Negative Aspects:
Communication Challenges: Several customers have faced difficulty contacting PosiGen. Lack of responsiveness via phone calls and emails has been a recurring issue.
Quality Issues: There have been instances where the solar system installation caused problems, such as burned-out fuses and garage door failures. Some customers expressed dissatisfaction with the system’s reliability.
Roof Damage: PosiGen’s installation allegedly damaged roofs, leading to leaks and other issues. Customers have felt frustrated by the lack of assistance in such situations.
Positive Aspects:
Solar Installation: PosiGen excels in residential solar panel installation, offering panels from GAF Energy.
Energy Auditing: The company provides energy auditing services to optimize energy efficiency.
Service Areas: PosiGen covers six states, making it accessible to homeowners in various regions.
Negative Aspects:
Unclaimed Profile: The company’s profile on ConsumerAffairs has not been claimed by PosiGen itself.
Lack of Customer Reviews: While there are no specific negative reviews mentioned, the absence of claimed reviews may raise concerns for potential customers.
Positive Aspects:
Professionalism: Some customers have reported a great experience with PosiGen, praising their professionalism and service quality.
Quick Response: In certain cases, PosiGen responded promptly and sent technicians to address issues.
Negative Aspects:
Customer Service: Several reviews highlight poor customer service. Many customers have faced difficulties contacting PosiGen and receiving timely assistance.
Quality Issues: There are complaints about roof damage caused by the solar system installation. Some customers experienced leaks and other problems.
Positive Aspects:
Solar Growth: Some employees appreciate the company’s focus on solar energy and its commitment to helping moderate to low-income families.
Customer Interaction: Working as a sales representative involves interacting with customers, which can be rewarding.
Business Impact: Employees feel they are contributing to a business that aims to make a positive impact.
Negative Aspects:
High Pressure Environment: The sales role can be high-pressure, with quotas to meet. Losing deals due to factors beyond one’s control can be frustrating.
Management Issues: Some reviews mention poor management practices, including micro-management and disrespectful communication.
Compensation Changes: Recent changes to base pay for outside sales team members caused dissatisfaction. The alteration was sudden and impacted employees negatively.
Positive Aspects:
Trusted Experience: PosiGen boasts 13 years of trusted experience in the industry.
LGBTQ+ Friendly: They are LGBTQ+ friendly, ensuring an inclusive approach.
Eco-Friendly: PosiGen offers eco-friendly solutions, including solar panels, roofing, storage, and energy efficiency services.
Family-Owned & Operated: Being family-owned and operated adds a personal touch to their services.
Negative Aspects:
System Update Delay: A customer reported that PosiGen hasn’t updated their solar system to 5G capability, affecting their ability to monitor solar production.
Customer Service Concerns: Another reviewer expressed dissatisfaction with customer service after the sale, mentioning high electric bills despite using PosiGen’s services.
Positive Aspects:
Energy Efficiency Audits: PosiGen specializes in energy efficiency audits, helping homeowners find ways to increase their energy independence.
Solar Panel Leasing: They offer solar panel leasing services.
Solar Electric Sales: PosiGen provides solar electric sales.
Professional and Knowledgeable Staff: Customers appreciate the prompt, professional, courteous, and knowledgeable service provided by PosiGen staff.
Negative Aspects:
Contractual Issues: Some customers have reported issues related to contractual lease agreements.
Performance of Solar Panels: After several years, some customers found that the solar panels did not live up to the initial sales promises.
Installation Delays: There have been delays in turning on the solar panels due to utility meter installations.
Positive Aspects:
Residential Solar Installation: PosiGen specializes in residential solar installation, providing homeowners with clean energy solutions.
Solar Storage: They offer solar storage options, allowing customers to store excess energy for later use.
Energy Auditing: PosiGen conducts energy audits to help homeowners optimize their energy consumption.
Negative Aspects:
Some customers have reported communication issues with PosiGen.
Cost of Installations: While some find the cost reasonable, others have expressed concerns about the overall expense.
Summarizing: Do we recommend PosiGen services?
Average Performer
PosiGen, getting our badge of an Average Performer, maintains a presence across 7 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.3, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While PosiGen might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add PosiGen to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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