Primitive Power Overview
Expert Score: 4.4/5
Founded in: 2013
Primitive Power, established in 2013, has been an active participant in the solar industry, providing services across 19 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Primitive Power’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Design Proposal: They provide a zero-commitment solar design proposal, allowing you to explore your options without any pressure. Consumer Advocacy: They support homeowners by simplifying the complexities of solar energy. Their goal is to provide honest information, personalized advice, and choices that align with your energy needs and financial goals. Empowering You: Primitive Power puts you in control of your solar journey. Whether you need advice on solar systems, transparent pricing, or installer comparisons, they equip you to make informed decisions. Installer Selection: They connect you with reliable solar installers, ensuring a smooth transition to solar energy.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MT, SD, NM, CO, WY, SC, NJ, CT, KY, WI, RI, NH, DE, LA, WV, PA, NV, FL, ME, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of D, reflecting their industry compliance and service quality.
Whether you’re considering Primitive Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Primitive Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 7 | 2.1 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 117 | 4.4 |
| Google reviews | 104 | 4.6 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Primitive Power Reviews
| Company Website | primitivepower.com |
| Year Founded | 2013 |
| Areas Served | MT, SD, NM, CO, WY, SC, NJ, CT, KY, WI, RI, NH, DE, LA, WV, PA, NV, FL, ME |
| Services Offered | Solar Design Proposal: They provide a zero-commitment solar design proposal, allowing you to explore your options without any pressure. Consumer Advocacy: They support homeowners by simplifying the complexities of solar energy. Their goal is to provide honest information, personalized advice, and choices that align with your energy needs and financial goals. Empowering You: Primitive Power puts you in control of your solar journey. Whether you need advice on solar systems, transparent pricing, or installer comparisons, they equip you to make informed decisions. Installer Selection: They connect you with reliable solar installers, ensuring a smooth transition to solar energy. |
| Roofing service | – |
| Panel Options | Monocrystalline Solar Panels: These panels are made from a single crystal structure, resulting in high efficiency (typically 15%-20% in silicon types and 20%-23% in high-efficiency designs). Monocrystalline panels are space-efficient and perform well in direct sunlight. Polycrystalline Solar Panels: Polycrystalline panels are made from multiple crystal structures. They are slightly less efficient than monocrystalline panels (typically around 13%-16%), but they are more affordable. Polycrystalline panels work well in moderate sunlight conditions. Thin-Film Solar Panels: Thin-film panels use a different technology and are less common for residential installations. They are lightweight, flexible, and can be integrated into various surfaces. However, their efficiency is lower (around 10%-12%). Thin-film panels are suitable for large-scale projects and unconventional applications. |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | D |
| Warranty | Your panels come with a 25-year warranty that ensures you always have a working system. |
Primitive Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 0 | 0 | 0 | 0.0 | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
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What do Customers Say about the Primitive Power?
Positive Reviews:
Digital Presence Accuracy: Customers appreciate that Primitive Power uses Birdeye to maintain an accurate digital presence. The platform helps them manage reviews and initiate positive online feedback.
Reputation Management: Businesses find Birdeye’s software beneficial for reputation management. It assists in keeping clients satisfied and growing the business.
Negative Reviews:
Cancellation Challenges: Some users have faced difficulties canceling their subscription. Communication issues, unmet promises, and lack of responsiveness have been reported.
Health-Related Concerns: A customer with health issues struggled to cancel their annual subscription, despite providing medical certificates. The company continued to charge their account.
Positive Aspects:
Customers appreciate the efficient installation process for solar panels and battery systems.
The company offers competitive pricing compared to other providers.
Friendly and knowledgeable staff assist customers throughout the entire process.
Negative Aspects:
Some users reported delays in customer service response when seeking assistance.
A few customers mentioned issues with panel performance during extreme weather conditions.
Summarizing:
Do we recommend Primitive Power services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Primitive Power is distinguished as a Market Leader. Their solid presence in 19 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Primitive Power stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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