Pure Energy Solar review

Pure Energy is a full-service energy solutions supplier that does everything from energy efficiency audits to solar panel installation. The firm assists both business and household clients in locating optimal answers. Pure Energy partners with utility providers and provides a variety of financing solutions to help customers save money.
Pure Energy Solar review

Pure Energy Solar overview

Pure Energy is a full-service energy solutions supplier that does everything from energy efficiency audits to solar panel installation. The firm assists both business and household clients in locating optimal answers. Pure Energy partners with utility providers and provides a variety of financing solutions to help customers save money.

What Pure Energy Solar has to say about itself

The goal of Pure Energy is to provide sustainable energy to homes and companies all across the globe. Pure Energy is contributing to a brighter future for Earth by using novel approaches and strategic investments. Pure Energy is at the forefront of the movement to combat climate change by developing and commercializing cutting-edge solar, wind, biofuel, and energy storage technologies. We're excited to be a part of the movement toward a more sustainable future and work toward the day when everyone has access to clean, renewable energy.

Pure Energy Solar Review

Year Started2014
Company Websitepure.solar
Service AreasTX
Service TypesResidential solar - Grid-tied, Energy audits, Residential solar - Hybrid solar systems, Energy monitoring
Types Panelsmonocrystalline, polycrystalline, and thin-film panels.
Backup Batterylithium-ion and lead-acid batteries.
CertificationsCSA, ETL, NSF, UL, NFPA

Pure Energy Solar website review

Pure Solar's main site makes a good first impression. It provides easy-to-understand details about their offerings, together with testimonials from satisfied clients and a means to get in touch. In addition to providing answers to frequently asked questions, the website also has a blog where readers may stay abreast of industry trends. The website is well-organized and simple to use, making it a wonderful resource for learning about the business and its products. The website has top-notch reliability and security. Customers may be certain that they will always have access to the latest and greatest information since it is continually updated and maintained.

Pure Energy Solar price policy

PackagesResidential Solar Panel System: $13,500 - $25,500, Commercial Solar Panel System: $20,000 - $150,000, Solar Battery System: $10,000 - $20,000, Solar Hot Water System: $6,000 - $10,000, Solar Pool Heating System: $4,000 - $8,000, Solar Carport System: $10,000 - $20,000
Payment optionscash, check, Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.
Payment discounts10% off for military personnel, 10% off for first responders, 10% off for senior citizens, 10% off for students, 10% off for teachers, 15% off when you refer a friend, 10% off when you sign up for our newsletter

Pure Energy Solar online reputation

Pure Energy, is a customer-centric solar energy company. Customers have praised the company online, complimenting their attentiveness to their needs and the high quality of their work. In particular, patrons like the team's availability to answer questions and provide guidance during the installation process. Pure Energy is the best option for your solar energy requirements because of its knowledgeable experts, dedication to sustainability, and enthusiasm for providing excellent customer service.
"From the very beginning, we were misled, and I have the paper trail to prove it. They misrepresented several facts, including potential savings, tax benefits, startup time, and more. After installing solar panels, it took them 8 months to finally switch them on. The woman who answered the phone lied to us repeatedly to get us to stop bothering them. We ignored her direct instruction that we get going immediately. They abruptly shut down the local branch without providing any notice or details to the people who were left behind with a broken system. Once up and operating, we found that our expected power output was much lower. We are now going to pay FAR MORE than our previous electric bill due to the solar panels and our SLIGHTLY reduced power bill. Until we finish paying for the solar panels, we won't see much of a reduction in our energy costs. We "oversized" the system even more. We are not alone; our neighbors had the same problems." - Alexander V.
"Good service is probably only available to Lubbock locals. It took them months to finally install our system, and now it's malfunctioning. It reveals that our electricity use is highly concentrated between the hours of 10:30 AM and 4:30 PM. The office and the salesman I first contacted did not respond to my inquiry. When I called SolarEdge, they gave me a case number and told me to call Pure Energy. Later, after calling the Pure Energy office, they promised to keep me updated on the arrival of an electrician. My battery, which indicates a surge in consumption in the middle of the day, has been charging overnight and draining throughout the day. Since they put it in the system, this has been happening regularly. Goodleap, meantime, is bothering me about a payment that isn't due until March. When Pure Energy finally got around to replacing my outdated outside electrical box, they performed a fantastic job. Up until I started having issues, everyone was helpful. As of right now, I am being disregarded. At this time, I cannot give the firm my highest recommendation." - Graham M.
"Thanks be to God, I stay away from them. They'll give you money in exchange for an evaluation of your house. I was eager to arrange a visit from Katie, a solar energy specialist. She made a number of claims that, according to any evaluation of a solar energy firm, need to be investigated. During a 30-minute sales presentation, I declined to sign the dotted line, and she became abrupt, explaining that only certain individuals are suitable for their program. I was going to sign, but I needed some time to think it through. After reading the comments, I see why she became so violent when I refused to accept the conditions there and then." - Neil L.
"It's prevalent in this industry to deceive over the state and lie about energy savings Pure Energy wrote the book. We asked all the right questions and got nothing but what turned out to be nothing but total lies. We got scammed. The workers that installed the panels had no business working on a roof, they did so much damage to my three-year-old roof that it needed extensive repairs. If I even knew 10% of what we were about to be put through we would have eagerly backed out." - Douglas K.
"BUYER BEWARE!!! I don't even know where to start but let's just say my sister and I both may have to get a lawyer to fight this company. My sister recommended this company to us and now we're both regretting it. From not producing the energy promised/money saved to forgetting to connect panels to a horrible loan company to our service suddenly stop working one day only to find out that we have an "old model inverter" which they never told us about and we've only had this system for two years! When they said they can replace it they couldn't get someone out to do it for "one or two weeks" which is ridiculous when you're paying for solar and then don't have any for one or two weeks! We also recommended this company to a neighbor that had an even WORSE experience (including multiple failed inspections) and we're embarrassed that we recommended this company. I can tell you we will NEVER recommend this company to anyone ever again. Our neighbors have other companies and have never experienced the issues that we or my sister or the neighbors we referred to this company have had. We feel like we're in a bad marriage now that we can't get out of but hopefully, our lawyers will help settle some of this. All we can do now is warn anyone considering using this company. IT'S NOT WORTH IT!" - Jonathan K.
"Pure Energy is your best option for solar installation in Texas. All I had to do was report my electrical use, and they took care of the rest. Initially, I had doubts about solar power, but I decided to allow the sales team 30 minutes to convince me otherwise. When I saw how much money I could save by switching to solar power instead of paying for energy, I couldn't believe it. The setup process was simple and fast. There are no bugs in the program. I've gained additional points for referring certain friends and relatives. I just can't see any downside to working with them. If the price of power rises, so will my savings, which now total over $900 annually. Excellent team; have no hesitation in recommending their office." - Stephen D.
"I googled several companies' markets! Pure Energy was the quickest to respond as well as providing an affordable quote! Steven was helpful and answered all of my questions! The company was professional and friendly! They installed my panels within a day with professionalism and courtesy! Even after installation, Pure Energy was helpful to my needs! On top of this I also got my tax rebate credit which was awesome!!" - Joshua W.
"By a long shot, Pure Energy was the top pick. Throughout the last year that I've owned the system, I've seen a return on my initial investment. Two to three weeks passed from the speedy installation to the activation of the system. The program that keeps tabs on my output is fantastic. While working with Pure Energy, going solar was a no-brainer. The salesman was really helpful and patient in answering my husband's and my many concerns. There is no question in my mind that I made the best possible choice in deciding to work with this firm." - Edward A.
"We have had our solar system operational for about 8 months and productivity has surpassed our expectations! There were a few snags at the start, but Pure Energy went out of its way to resolve them and work with us. There have been reports of others feeling pressured during sales. Yet, the reverse was true for us. In fact, it was because of their extensive experience, helpfulness, and care that we felt comfortable going with Pure Energy. Lisa, our project manager, went out of her way to make sure we understood everything and felt at ease. Our solar panels have been great thus far! I think Pure Energy is fantastic." - Aaron J.
"My solar panels came from Pure Energy, and their installation was flawless. Megan, the project manager, was excellent in that she kept me informed at all times on the status of the design, the permits, the ordering of supplies, and the schedule for the installation. They were reliable and completed the solar panel installation in the allotted time. All of my inquiries were addressed by the installation staff, and they were prompt, friendly, and very professional throughout the whole process. My panels started up without a hitch after installation, and they've been providing me with electricity ever since. I'm really glad I went with Pure Energy to install my solar panels because of how well and professionally they did their job." - Brian O.

Pure Energy Solar Social media

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Pure Energy Solar average reviews

SourceVotesAvg. Score
energysage.comNo reviewsNo reviews
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Pure Energy Pros & Cons

  • Reliability
  • Availability
  • Pricing
  • Innovative
  • Committed
  • Experienced

Pure Energy Solar Final Conclusions

Pure Energy is an organization dedicated to using sustainable sources of energy like solar and wind. They provide energy-saving services in addition to solar panel and wind turbine installation and maintenance. Customers who have dealt with Pure Energy have praised both their professionalism and the high quality of their services.

Pure Energy Solar locations

Main Address15714 40th Street, Lubbock TX, 79407
Phone Number8339377873

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