Multi-Location Company.
Renu Energy Solutions Overview
Expert Score: 4.7/5
Founded in: 2010
Renu Energy Solutions, established in 2010, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Renu Energy Solutions’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential and Commercial Solar Panel Installations, Battery Installations, EV Charger Installations, Solar Roofing, Solar System Maintenance.
Online Presence and Engagement: Their website attracts 7961 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NC, SC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as General Contractor, Electrical Contractor, NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Renu Energy Solutions for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Renu Energy Solutions Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 274 | 5.0 |
| solarreviews.com | 227 | 4.7 |
| yelp.com | 10 | 4.0 |
| bbb.org | 129 | 4.8 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 2.7 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 809 | 4.6 |
| Google reviews | 422 | 4.6 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Renu Energy Solutions Reviews
| Company Website | renuenergysolutions.com |
| Year Founded | 2010 |
| Areas Served | NC, SC |
| Services Offered | Residential and Commercial Solar Panel Installations, Battery Installations, EV Charger Installations, Solar Roofing, Solar System Maintenance. |
| Roofing service | yes |
| Panel Options | REC, LG, Tesla |
| Battery Installations | LG ESS Home 8, Tesla Powerwall 3, IQ Battery 3, TIQ Battery 10T, IQ Battery 5P |
| Certifications | General Contractor, Electrical Contractor, NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25-year product, performance, and labor warranty on all panel options |
Renu Energy Solutions Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 7,961 | 2 | 91 | 0.69 | 50.75% | 35.22% | 0.61% | 5.22% | 0.05% | 8.15% |
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What do Customers Say about the Renu Energy Solutions?
Positive reviews:
Customers have praised the company for their quality service, value, and responsiveness.
Another customers have commended the team’s professionalism, efficiency, and the educational approach they take to ensure customers are fully informed before making decisions.
One customer highlighted the company’s ability to design a system to fit their needs and complete the installation in a remarkably fast amount of time.
Another customer appreciated the company’s communication throughout the project.
Positive reviews:
Highlight the company’s excellent sales process, adherence to quoted prices, schedule, and installation quality.
One customer praised their experience with installing Enphase 5P solar batteries, citing excellent information, a thorough permitting process, quick installation, and consistent communication.
Negative reviews:
Mention issues with customer service and system performance.
One customer expressed dissatisfaction with the cost of staying tied to the grid, which was higher than promised, and the slow response time for service issues.
Customers also mentioned that the system did not offset their electricity usage as much as expected.
Positive Feedback:
Competitive Pricing: Customers appreciated the quote, which was well below others.
Knowledgeable Staff: Brandon was praised for his knowledge and ability to answer all questions and address concerns.
Prompt Follow-up: Jessica was commended for her helpfulness and quick follow-up.
Trustworthy: Customers chose Renu for their ability to handle just about anything and proved themselves trustworthy.
Negative Feedback:
Focus on Sales Over Service: Some customers felt that Renu was more focused on selling new systems than providing good service.
Poor Installation: There were complaints about problems with the system due to poor installation.
Slow Response: The service department was criticized for being slow to respond and not following up as promised.
Positive Reviews:
The majority of their customers are satisfied with their professional services.
Negative Reviews:
One complaint was about a Tesla powerwall installed by the company. The customer reported that the powerwall refused to let them go off the grid, and they were experiencing false reports from the unit. They also mentioned that they had contacted the company repeatedly over two weeks without receiving a response.
Positive Feedback:
Some employees appreciated the ability to meet personal goals and the flexibility in terms of time and location.
Negative Feedback:
There were complaints about the lack of clear directions and feedback, which led to a stressful work environment.
Some employees felt the company was average or below average, with feelings of being unappreciated, overworked, and underpaid.
There were also concerns about high turnover rates in the install department.
Some employees felt that the company was more focused on wealth symbols for the wealthy rather than making a significant difference in the environment.
Positive reviews:
The company is praised for its end-to-end service from the original solar consultation to installation day and support afterwards.
Negative reviews:
One customer complained about being contacted repeatedly by Renu Energy Solutions even after expressing disinterest in their service.
Positive reviews:
Highlight their great quality photovoltaic (PV) products, reliable and fast service, and excellent customer communication.
One customer citing excellent information, a thorough permitting process, quick installation.
Negative reviews:
Mention underperforming systems and lackluster customer service after installation.
Summarizing:
Do we recommend Renu Energy Solutions services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Renu Energy Solutions is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Renu Energy Solutions stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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