Multi-Location Company.
Rising Sun Solar Overview
Expert Score: 4.1/5
Founded in: 2004
Rising Sun Solar, established in 2004, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Rising Sun Solar’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panels, Solar Roofs, Solar Batteries, EV Charging Setups, Swell Battery Rewards Program, Span Smart Circuit Breakers.
Online Presence and Engagement: Their website attracts 1083 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across HI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Rising Sun Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Rising Sun Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 40 | 3.9 |
yelp.com | 21 | 3.3 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 6 | 4.2 |
trustpilot.com | No reviews | No reviews |
angi.com | 4 | 4.4 |
birdeye.com | 18 | 3.7 |
Google reviews | 49 | 4.8 |
Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Rising Sun Solar Reviews
Company Website | risingsunsolar.com |
Year Founded | 2004 |
Areas Served | HI |
Services Offered | Solar Panels, Solar Roofs, Solar Batteries, EV Charging Setups, Swell Battery Rewards Program, Span Smart Circuit Breakers. |
Roofing service | – |
Panel Options | Tesla Solar Panels, Tesla Solar Roof, SunPower, LG, QCells. |
Battery Installations | SunPower, Generac, Tesla Powerwall. |
Certifications | NABCEP |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | A |
Warranty | 5-year – For parts & labor, and 25-year for solar panels and inverters. |
Rising Sun Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
1,083 | 2 | 62 | 0.47 | 0.18% | 99.46% | 0.02% | 0.14% | 0.00% | 0.18% |

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Rising Sun Solar Social Media
What do Customers Say about the Rising Sun Solar?
Positive Reviews:
- Customers praised the sales process and after-sales support.
- One customer mentioned the excellent quality and follow-up service.
- Another customer appreciated the smooth process from beginning to end.
- A customer was pleased with the professionalism and courtesy of the employees.
Negative Reviews:
- A customer complained about ongoing issues with their newly installed system and found the customer service to be lacking.
- Another customer was dissatisfied with the scheduling and delayed installation.
- A customer mentioned an inferior failing switch and lack of response for replacement.
Positive Reviews:
- Completed the installation of solar panels to expand an existing solar array and integrated a Tesla battery with the system. The marketing person was patient and informed, guiding through decisions to achieve a successful outcome.
- The project manager was incredibly helpful from the beginning to after the installation, ensuring that all the small details were in place, making the entire process smooth and efficient.
- The company handled everything, from color-matching the exterior paint to perfectly painting the pipe run to the batteries. Attention to detail and customer service stood out.
Negative Reviews:
- Some customers have expressed frustration with the company’s customer service. It’s difficult to get in touch with anyone in their office, and the situation worsened after they consolidated their operations in September.
- While Rising Sun Solar has received praise for its technical expertise, the customer service experience seems to be lacking for some users.
Positive Reviews:
- Employees appreciate that the company cares about them, their clients, and people in general.
- The work-life balance is highly rated.
- The company culture is described as respectful.
- Health and safety are prioritized for all employees.
- The CFO is praised for being hands-on without being overbearing.
Negative Reviews:
- Some employees feel there is a lack of leadership.
- There are complaints about a blamestorm culture, where management does not assist or problem-solve but blames the lowest level staff for existing problems.
- Some employees report that the workload is unreasonable due to insufficient staff.
- There are complaints about a lack of equipment or materials.
- Some employees feel overworked and underpaid.
Positive Reviews:
- Customers appreciate the company’s professionalism and responsiveness.
- The quality and value of the services provided are highly rated.
- Customers report that the installation process was efficient and well-executed.
- The company is praised for its excellent customer service and willingness to answer questions.
Negative Reviews:
- Some customers report that the SolarEdge equipment installed by Rising Sun Solar seems to fail more often than that of other brands.
- There are complaints about the company not monitoring the equipment, leaving customers responsible for checking on it continuously.
- Some customers report that the company does not treat system outages as a priority, even within warranty.
Positive Reviews:
- Satisfied customers praise Rising Sun Solar for installing a Power Wall battery to their existing PV system. Despite challenges with their older PV system, the battery works amazingly well on Maui’s fragile power grid, especially during storms.
- Rising Sun Solar has thousands of happy customers and hundreds of 5-star reviews for their solar energy products and services.
Positive Reviews:
- Customers appreciate the high degree of professionalism and flexibility.
- The solar system has been up and running for six months without a single problem.
- Customers are pleased with the Community Heroes Program that provides special benefits, discounts, and other incentives.
- The installation process was smooth and the team was always ready and available.
Negative Reviews:
- There is a lack of transparency on the Rising Sun Solar website. They don’t provide their terms of service such as the length of their contracts.
- There is no mention of system monitoring.
- Some customers felt that the employees could use a class in communications with customers.
Summarizing:
Do we recommend Rising Sun Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Rising Sun Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Rising Sun Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?

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