Rising Sun Solar review

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Rising Sun Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you're looking for an experienced solar provider known for both quality and reliability, Rising Sun Solar stands out as a premier choice in the solar installation industry.
4.1Expert Score
Market Leader

📍 269 Papa Pl STE 14, Kahului, HI 96732, United States, 📲 +18085752202

Multi-Location Company.

Navigate 2 Company’s Local Offices.
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Location Address☆ Location score
Hawaii – Kahului269 Papa Pl STE 14, Kahului, HI 96732, United States4.8
Hawaii – Keaau16-711 Milo St, Keaau, HI 96749, United States3.7

Rising Sun Solar Overview

Expert Score: 4.1/5
Founded in: 2004
Rising Sun Solar, established in 2004, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.

At a Glance: Rising Sun Solar’s Offerings

Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panels, Solar Roofs, Solar Batteries, EV Charging Setups, Swell Battery Rewards Program, Span Smart Circuit Breakers.
Online Presence and Engagement: Their website attracts 1083 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across HI, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Rising Sun Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.

Independent Sources

Rising Sun Solar Reviews

 SourceVotesAverage Score
energysage.comNo reviewsNo reviews
solarreviews.com403.9
yelp.com213.3
bbb.orgNo reviewsNo reviews
consumeraffairs.comNo reviewsNo reviews
indeed.com64.2
trustpilot.comNo reviewsNo reviews
angi.com44.4
birdeye.com183.7
Google reviews494.8
Expert Score4.1

Learn more: What Made Us Choose Sources for Expert Score?

Based on Company Info

Rising Sun Solar Reviews

Company Websiterisingsunsolar.com
Year Founded2004
Areas ServedHI
Services OfferedSolar Panels, Solar Roofs, Solar Batteries, EV Charging Setups, Swell Battery Rewards Program, Span Smart Circuit Breakers.
Roofing service
Panel OptionsTesla Solar Panels, Tesla Solar Roof, SunPower, LG, QCells.
Battery InstallationsSunPower, Generac, Tesla Powerwall.
CertificationsNABCEP
Solar system leases serviceyes
Expands dealership network
BBB RatingA
Warranty5-year – For parts & labor, and 25-year for solar panels and inverters.

Rising Sun Solar Website Visits Trend: negative

Learn more:  Website Visits Trend.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
1,0832620.470.18%99.46%0.02%0.14%0.00%0.18%
Popular Myths About Solar Panels Busted 5

Rising Sun Solar Social Media

Comment
byu/Octo-puss from discussion
inBigIsland

What do Customers Say about the Rising Sun Solar?

solarreviews.com

Positive Reviews:

  • Customers praised the sales process and after-sales support.
  • One customer mentioned the excellent quality and follow-up service.
  • Another customer appreciated the smooth process from beginning to end.
  • A customer was pleased with the professionalism and courtesy of the employees.

Negative Reviews:

  • A customer complained about ongoing issues with their newly installed system and found the customer service to be lacking.
  • Another customer was dissatisfied with the scheduling and delayed installation.
  • A customer mentioned an inferior failing switch and lack of response for replacement.
yelp.com

Positive Reviews:

  • Completed the installation of solar panels to expand an existing solar array and integrated a Tesla battery with the system. The marketing person was patient and informed, guiding through decisions to achieve a successful outcome.
  • The project manager was incredibly helpful from the beginning to after the installation, ensuring that all the small details were in place, making the entire process smooth and efficient.
  • The company handled everything, from color-matching the exterior paint to perfectly painting the pipe run to the batteries. Attention to detail and customer service stood out.

Negative Reviews:

  • Some customers have expressed frustration with the company’s customer service. It’s difficult to get in touch with anyone in their office, and the situation worsened after they consolidated their operations in September.
  • While Rising Sun Solar has received praise for its technical expertise, the customer service experience seems to be lacking for some users.
indeed.com

Positive Reviews:

  • Employees appreciate that the company cares about them, their clients, and people in general.
  • The work-life balance is highly rated.
  • The company culture is described as respectful.
  • Health and safety are prioritized for all employees.
  • The CFO is praised for being hands-on without being overbearing.

Negative Reviews:

  • Some employees feel there is a lack of leadership.
  • There are complaints about a blamestorm culture, where management does not assist or problem-solve but blames the lowest level staff for existing problems.
  • Some employees report that the workload is unreasonable due to insufficient staff.
  • There are complaints about a lack of equipment or materials.
  • Some employees feel overworked and underpaid.
angi.com

Positive Reviews:

  • Customers appreciate the company’s professionalism and responsiveness.
  • The quality and value of the services provided are highly rated.
  • Customers report that the installation process was efficient and well-executed.
  • The company is praised for its excellent customer service and willingness to answer questions.

Negative Reviews:

  • Some customers report that the SolarEdge equipment installed by Rising Sun Solar seems to fail more often than that of other brands.
  • There are complaints about the company not monitoring the equipment, leaving customers responsible for checking on it continuously.
  • Some customers report that the company does not treat system outages as a priority, even within warranty.
birdeye.com

Positive Reviews:

  • Satisfied customers praise Rising Sun Solar for installing a Power Wall battery to their existing PV system. Despite challenges with their older PV system, the battery works amazingly well on Maui’s fragile power grid, especially during storms.
  • Rising Sun Solar has thousands of happy customers and hundreds of 5-star reviews for their solar energy products and services.
Google Reviews

Positive Reviews:

  • Customers appreciate the high degree of professionalism and flexibility.
  • The solar system has been up and running for six months without a single problem.
  • Customers are pleased with the Community Heroes Program that provides special benefits, discounts, and other incentives.
  • The installation process was smooth and the team was always ready and available.

Negative Reviews:

  • There is a lack of transparency on the Rising Sun Solar website. They don’t provide their terms of service such as the length of their contracts.
  • There is no mention of system monitoring.
  • Some customers felt that the employees could use a class in communications with customers.

Summarizing:

Do we recommend Rising Sun Solar services?

Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Rising Sun Solar is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Rising Sun Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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Dmytro Kovtoniuk
Dmytro Kovtoniuk

Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.

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