Rocky Mountain Solar, Inc. Overview
Expert Score: 3.3/5
Founded in: 1974
Rocky Mountain Solar, Inc., established in 1974, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Rocky Mountain Solar, Inc.’s Offerings
Customer Experience: With an average rating of 3.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Add to existing system, Solar system installation, Solar shingle installation, Solar system repair, Add solar panels, Solar system maintenance
Online Presence and Engagement: Their website attracts 983 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, COSEIA, REC, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Rocky Mountain Solar, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Rocky Mountain Solar, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 3 | 3.5 |
| solarreviews.com | 18 | 4.0 |
| yelp.com | 6 | 2.3 |
| bbb.org | 1 | 1 |
| consumeraffairs.com | 0 | 0 |
| indeed.com | 0 | 0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 0 | 0 |
| Google reviews | 23 | 3.1 |
| Expert Score | 3.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Rocky Mountain Solar, Inc. Reviews
| Company Website | rockymtnsolar.com |
| Year Founded | 1974 |
| Areas Served | CO |
| Services Offered | Add to existing system, Solar system installation, Solar shingle installation, Solar system repair, Add solar panels, Solar system maintenance |
| Roofing service | – |
| Panel Options | SolarEdge |
| Battery Installations | Enphase |
| Certifications | NABCEP, SEIA, COSEIA, REC |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 10 years |
Rocky Mountain Solar, Inc. Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 983 | 1 | 0 | 0.43 | 42.44% | 37.35% | 0.74% | 11.73% | 0.19% | 6.63% |
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Rocky Mountain Solar, Inc. Social Media
What do Customers Say about the Rocky Mountain Solar, Inc.?
Positive Aspects:
- Professional and Excellent Service: Customers appreciated the professionalism and resolution of any initial misunderstandings.
- Top-Notch Customer Service: Rocky Mountain Solar and Wind maintained good communication throughout the installation process.
- Clear Expectations: The company explained the installation process, system functionality, and integration with the grid.
Negative Aspects:
- Unsolicited visits: A customer reported that a representative visited their home uninvited, claiming that their solar system was not working (while it was) and falsely claiming that his company had installed it.
Positive Aspects:
- Responsive and Informative: Customers appreciated that Rocky Mountain Solar was responsive during the bidding process and willing to explain the basics of solar systems.
- Competitive Pricing: While their prices were competitive, some customers opted for slightly better solar panels with improved guaranteed capability over time.
- Quality Work and Communication: The installation work was well-done, and the workers were respectful. Communication was effective throughout the process.
Negative Aspects:
- Initial Design Flaws: Some customers experienced design flaws initially, leading to rework and additional panels.
- Installation Issues: Problems included incorrect pipe placement, electrical panel issues, and misaligned bars supporting solar panels.
Positive Aspects:
- Rebate Assistance: Rocky Mountain Solar assisted with rebate paperwork and permits.
- User-Friendly Monitoring Tool: Customers found the solar production monitoring tool easy to use on their phones or computers.
Negative Aspects:
- Inconsistent Performance: Despite fixes, some panels stopped working intermittently, causing frustration.
- Owner Behavior: The owner’s rudeness and contradictory statements during inspections were concerning.
- Missed Deadlines: System issues jeopardized city rebates and tax breaks.
Positive Aspects:
- Quality Service: Many customers appreciate the high-quality solar solutions provided by Rocky Mountain Solar.
- Professional Staff: Reviewers often mention the knowledgeable and friendly staff who assist with installations and maintenance.
- Timely Responses: Customers value the company’s prompt communication and responsiveness.
Negative Aspects:
- Pricing Concerns: Some reviewers express dissatisfaction with pricing, suggesting that it might be on the higher side.
- Installation Delays: A few customers report delays in installation or service appointments.
- Communication Issues: Occasionally, there are complaints about communication gaps or misunderstandings.
Summarizing:
Do we recommend Rocky Mountain Solar, Inc. services?
Average Performer
Rocky Mountain Solar, Inc., getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.3, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Rocky Mountain Solar, Inc. might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Rocky Mountain Solar, Inc. to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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